SpectraMax® Microplate Readers
The SpectraMax® line of user-friendly microplate readers provide great flexibility for labs conducting applications ranging from ELISAs to nucleic acid and protein quantitation, and include absorbance, fluorescence, luminescence and more
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Good Instrument but terrible after sales support
anti-body discovery, anti-body characterization
I am reviewing the SpectraMax ABS Plus. After 2-3 years of use, unit gave an out of spec result during its calibration verification procedure. When I tried to service the unit myself, it started giving a 401 filter wheel error indicating the instrument's optical alignment needs to be corrected. We have another Mol Dev instrument that is ~15-20 years old - The SpectraMax M2. It still works great. I can service the instrument myself without disrupting the optic bench. It still passes annual calibration certification with Mol Dev's ABS1 and FL validation plates. And if it doesn't, it just requires a bit of cleaning in the carriage and it will pass afterward. Molecular Devices would not provide any resources for servicing their equipment except offer to repair it (I'm still waiting on the quote which I know will be thousands of $). You have very little control over the instrument for servicing. For example, I could realign the optic bench of this unit if I knew how to manually control the lamp. They would not provide any resources/procedures for optically aligning the instrument and in fact stated 'Molecular Devices does not support customer servicing of instruments' in an email to me. I know a lot of companies have adopted these kinds of repair prevention tactics, but Mol Dev is definitely one of the worst offenders in this regard. They will not sell you spare parts either. For this reasons I recommend you skip on this company's products if you can. Or at least be aware that you will be unable to avoid a service contract or perform in-house repair with their instruments.
Review Date: 23 Mar 2024 | Molecular Devices®
Manufacturer's Response
Thank you for taking the time to share your feedback and your perspective as an in-house engineer for a biotech company. We greatly appreciate your positive comments about our SpectraMax ABS Plus microplate reader and sincerely apologize for the inconvenience you’ve experienced regarding our after-sales support. Unfortunately, we do not offer self-service support. At Molecular Devices, we—as is standard for most companies within and outside of our industry, as you aptly note in your review—have a policy where only in-house, factory-trained tech support and service engineers provide comprehensive repair or maintenance. This approach enables us to honor any warranty, maintain stringent quality control, and ensure optimal performance of our customers’ instruments. We do offer troubleshooting guides which you can access direct via our SpectraNet customer portal or by contacting our technical support team. We also offer spare parts for our equipment. To order, please contact our technical support at www.moleculardevices.com/service-support. We understand from our in-house service engineer that you were able to adjust the instrument successfully, resulting in the system passing the ABS test. We are pleased to hear that the issue has been resolved.
Excellent instrument in any application you need from a plate reader.
ELISA, enzymatic assays, coagulation factors analysis
This instrument is the best that you can get as a plate reader. It can read absorbance, fluorescence, and luminescence in the same instruments with infinite possibilities of combinations between static and dynamic readings. It fits all kinds of applications and it comes (optional) with an extra plate that you can use for multiple RNA, DNA, and protein quantification (same as Nanodrop). Super recommended if you can afford an instrument that is in the middle/high price range.
Review Date: 28 Jun 2022 | Molecular Devices®
Instrument is very good and application wise is broad spectrum.
Plate reader
It's good for analysis as it combines absorbance fluorescence and luminesnce all in one and it's esasy.
Review Date: 23 Jul 2021 | Molecular Devices®
High performance instrument, highly recommended!
ELISA assays
SpectraMax plate reader is very easy to use, with detection of absorbance, fluorescence, luminescence, etc.. For prep samples treated with the ELISA kit reagents, it is fast and user friendly. The equipment has integrated software that's also very easy to use, flexible settings and the ability to create protocols and templates for specific assay parameters.
Review Date: 21 Jul 2021 | Molecular Devices®
Great results; it has been a life saver and time saver for ELISA testing.
Immunology
The plate reader has enhanced our lab capabilities quite a bit. It is very easy to use and even when we are starting a new application, the tutorial videos are easy enough to follow. The data generated is helpful in our immunology studies. We use it primarily for ELISA testing and it is extremely sensitive. I highly recommend this piece of equipment as a staple in any immunology lab. I wish we could purchase another one!
Review Date: 19 Jan 2021 | Molecular Devices®
Quick and easy to use.
Research
The instrument provides easy and quick UV-Vis, luminescence and fluorescence measurements for a variety of plates. Customer service is awesome! Once, I had the software not working, after which the team helped immediately to solve the problem.
Review Date: 6 Mar 2020 | Molecular Devices®
One of the best instruments in the market at present and best value for money
multimode reader
Most wonderful instrument to work with, less issues technically and easiest software to analyze
Review Date: 17 Jan 2019 | Molecular Devices®
Great results, can not work with out it!
Protein estimation, proliferation assay, western blot, migration assay
Excellent results for end time analyses to check proliferation of cancer cells.
Review Date: 5 Nov 2018 | Molecular Devices®
Cannot imagine obtaining proliferation results without this instrument
End point analysis, protein estimation
Great plate reader so far. Can not imagine life without this plate reader. Multiple use of the instrument.
Review Date: 28 Jun 2018 | Molecular Devices®
The workhorse of my lab!
Multi-mode Microplate Reader
This multimode microplate reader from Molecular Devices is perfect for labs working with ELISA, fluorescence and luminescence measurements. It's very easy to use with a small footprint and reliable multifunctionality. It has added functionality of modular upgrades for western blot, imaging, and fast kinetics with injectors which makes it future ready too.
Review Date: 19 Mar 2018 | Molecular Devices®
The SpectraMax® line of user-friendly microplate readers provide great flexibility for labs conducting applications ranging from ELISAs to nucleic acid and protein quantitation, and include absorbance, fluorescence, luminescence and more.
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