Status:
ReviewerMember since: 2020
Organization: RSA Put. Ltd, Thimphu
Great and super cool
Application Area: Mining
"Very authentic application in both sizes and size based ratio studies. Consumables are cheap and requires less maintaining with readily available software in the Malvern website (including for updated version). Very reliable and accurate result with options to measure different products"
Status:
ReviewerMember since: 2022
Organization: Hovione
A modern design, which appeals the buyer, and very user's friendly.
Application Area:Drug substance and Drug product particle size determination
"More compact and presents a modern design. The larger range of measurement allows a higher applicability. Very easy to use and navigate through the software. More users' friendly than the previous module presenting a full comply audit trail system required for Data Integrity. Unfortunately, the need of use volatile organic solvents for pharmaceutical purposes in the wet dispersion unit was not completely accomplished due to the fast heating of the solvent while stirring. The design of the dry dispersion unit while using the general purposes functionality allows to eliminate the user influence on the sample loading in the unit."
Manufacturer's ResponseThank you Elisabete for your constructive review which highlights many benefits of upgrading to the Mastersizer 3000. Please reach out to your local Malvern Panalytical Representative who will be able to discuss the option of utilizing our Thermal Control Unit during wet measurements involving volatile organic solvents.
Status:
ReviewerMember since: 2022
Organization: Shanghai Medicilon Inc.
Easily for routine testing and method development. Produce reproduced results.
Application Area:API Particle Size Distribution
"Mastersizer 3000 is a new instrument in our lab. Our scientist can start to use it easily with Malvern's excellent training and post-sale services. Mastersizer 3000 is the best instrument for routine testing and method development for particle size distribution in pharmaceutical industry. It's easy to use, can produce particle size distribution results with reproducibility. It's an exceptionally good assistant in our new drug develoment."
Manufacturer's ResponseJianwei we are pleased to see that you have given 5 across the board for the MS3000 and that it is proving to be a useful addition to your Pharmaceutical companies materials science capability.
Status:
ReviewerMember since: 2022
Organization: LG chem. R&D
User friendly
Application Area:analyze particle size in cnt solution
"It seems to be difficult to use compared to other manufacturers' equipment."
Manufacturer's ResponseThanks Eugene for your recent review, we are happy to learn that you are satisfied with the instrument aftersales and value the instrument provides. Please reach out to your local Malvern Panalytical Representative who will be able to provide any additional training that will assist you in getting the most out of your Mastersizer 3000. As a Malvern Panalytical customer you have free access to a wealth of material on our website that can help you understand how best to use our equipment for your given applications.
Status:
ReviewerMember since: 2022
Organization: NZ Aluminium Smelters Ltd
Love this instrument
Application Area:Particle size distribution
"Have used Mastersizer instrumentation for many years, the transition to the 3000 was effortless. The instrument delivers quality reproducible results. Having a service engineer in country helps tremendously with timely service when needed. Ease of use makes training effortless."
Manufacturer's ResponseCheryl we are glad that you have found method transfer, system use straightforward and that you value the speed of accessibility to our service engineers. Many thanks for your review.
Status:
ReviewerMember since: 2022
Organization: Syngenta Crop Protection Monthey SA
A powerful modular platfor for PSD method development and routine analysis
Application Area:particle size distribution
"Smaller footprint, compact, ease of cleaning, automated routine tasks, improved safety (for both user and equipment), optical bench isolated from sample contamination, modular design with the wearable parts outside of the optical bench / equipment core. On the software part, major efforts have been invested in creating a more user-friendly platform, especially for method development (e.g. the playlist enabling a custom development plan). The data visualisation is clearly shown, and the averaging option combined with the statistics help significantly."
Status:
ReviewerMember since: 2022
Organization: Alkem Laboratories Limited
Robust, reliable and reproducible particle size analysis
Application Area:Particle size analysis
"Nice equipment for particle size analyze. Easy to use and results are quite reproducible."
Status:
ReviewerMember since: 2022
Organization: Micron Scientific
Very easy to learn and use equipment, even for a novice who’s new to the industry!
Application Area:Analyze particle size distribution of graphene powder
"As someone who is new to particle size analysis with no prior experience using the Mastersizer 3000 instrument or the software, I can attest to it being a very easy to both set up and use. I was able to get good repeatable results, and found the online guides and manuals extremely useful and easy to understand, even for a novice. The instrument is of extremely high build quality and the after sales support from Malvern and its agencies is also excellent!"
Status:
ReviewerMember since: 2009
Organization: sun pharma ltd.
Pharmaceutical universe and particle size
Application Area:characterization of solid powder, suspension, emulsions (Particle size)
"MS-3000 and its accessory is a compact and low weight. The Particle size result is reproducible, sensitive, accurate, robust and reliable. The software and instrument handling is user-friendly and online informative also. The particle size data obtained assist to scientist for critical decision-making throughout R&D and commercial manufacturing processes. I shall be always recommend Malvern-Panalytical product for characterization and quality of pharmaceutical product."
Status:
ReviewerMember since: 2022
Organization: JG Summit Olefins corp.
Convenient & reliable for particle size analysis
Application Area:particle size analysis of polymer
"Mastersizer 3000 is easy to use with fast analysis capability and good repeatability of results."
Status:
ReviewerMember since: 2022
Organization: River Research Institute, Bangladesh.
Great accuray and precision
Application Area:Particle Size Analysis of Soil Sample
"The instrument is easy to operate. Little technical know-how is required. Operation and maintenance cost is low. This instrument has great accuracy and precision in analysing soil (Fine Sand, Silt, Clay) samples. In our lab analysis find a weighted residual value of around 0.25 for fine sand indicating a well fitting of Graduation curve. And also for Silt and Clay samples weighted residual value was around 0.70 indicating well-fitting Graduation curve."
Status:
ReviewerMember since: 2020
Organization: gsk
Excellent instrument and its performance
Application Area:Analysis of Pharma Drug Substance and Drug Product.
"Malvern-3000 Mastersizer is light diffraction instrument used for determination of PSD of drug Product and drug substances."
Status:
ReviewerMember since: 2022
Organization: CSIRO
A fantastically easy to use no fuss robust instrument, very much fit for purpose.
Application Area:Particle size analysis
"A fantastic instrument for particle size analysis from size 0 to 3000um, easy to use as far as presenting samples to the instrument, easy to operate with a variety of configurations available to suite the material being analysed, easy to clean and reuse between runs. easy data manipulation. Annual verification and service is performed with no fuss. Results are repeatable, and a variety of useful accessories to suit requirements are available."
Status:
ReviewerMember since: 2022
Organization: Alkem Laboratories Limited
Compact-Robust-Reliable-Reproducible Paricle Size Analyzer for Your Lab
Application Area:Analysing particle size
"Malvern Mastersizer 3000 is robust, reliable, and gives reproducible results. It is very useful in the determination of particle size and for taking early decisions during development. Data reproducibility assisting in taking quick decisions with reduced TAT. A state-of-the-art sample handling system suitable for both dry and wet samples. It is value for money and its compact size makes it most suitable for your laboratory."
Status:
ReviewerMember since: 2022
Organization: SSR COLLEGE OF PHARMACY
Excellent in working and result
Application Area:Research scientist
"Excellent in working. No maintenance cost. Precise in results. Easy to use."
Status:
ReviewerMember since: 2022
Organization: Universiti Teknologi Malaysia
A top-notch instrument for particle size analysis!
Application Area:Analyze various samples for research purpose
"The instrument is user-friendly and very easy to use. I could teach anyone to handle the instrument. Results given by the instrument are also easy to be explained. The interface of the software is magnificent!"
Status:
ReviewerMember since: 2022
Organization: Emcure Pharmaceutical Limited.
Very very great instruments for the analytical purpose in pharmaceutical industries.
Application Area:Analytical Method development/Product analysis
"Very accurate and high producability results. Easy to use, clean user friendly instrument and software (Mastersizer 3000 Ver. 3.62) as well."
Status:
ReviewerMember since: 2022
Organization: Invitron Advanced analytics pvt. ltd.
Good performance. Very rugged instrument. Good reproducibility
Application Area:pharmacetcal characterisation
"Good service. Engineer support is good."
Status:
ReviewerMember since: 2022
Organization: Bee Chems
Has transformed the way we look at the quality of products
Application Area:chemicals
"There is no one who can beat or match the brand value, service, support, and dedication of Malvern. I asked so many people before purchase and all of them had a unanimous choice... Malvern."
Status:
ReviewerMember since: 2020
Organization: viatris
Simply Great
Application Area:Complex injec tables
"The Mastersizer 3000 provides a variety of different options for particle size distribution analysis. It enables you to easily switch between wet or dry dispersion and for both methods you are provided with a lot of parameters to fit your analytical needs. That makes this analyzer the best choice for the analysis of PSD in varying fields of use and sample materials."
Status:
ReviewerMember since: 2022
Organization: Heia-Fr
Great results
Application Area:Soil sizing
"Easy to use, and perfect to fulfill the soil sizing analysis in water dispersion. Finding the way to clean the device between use is not so easy."
Status:
ReviewerMember since: 2022
Organization: Oyu Tolgoi LLC
Great instrument
Application Area:mining
"Cost saving and reduced manual handling of regrinding process in Metallurgical Laboratory"
Status:
ReviewerMember since: 2021
Organization: PPD, now part of Thermo Fisher Scientific
Industry Standard
Application Area:Pharmaceutical particle sizing
"Laser diffraction has been the standard for pharmaceutical sizing and the Mastersizer line has been headlining the testing for decades. The unit's relative ease of use combined with a wide range that allows to analyze a wide variety of size distributions are the Mastersizer's selling points. Though the HydroS design leaves some to be desired, the system as a whole is relatively quick and easy to use when couples with a good method."
Manufacturer's ResponseWe are pleased that you found the MS3000 easy to use and applicable to a variety of samples due to the instruments dynamic range
Status:
ReviewerMember since: 2021
Organization: Aluminum Corporation of China
An essential instrument for powder production。
Application Area:Aluminum hydroxide and aluminum oxide powder
"The operation is simple, the measurement result is reliable and stable, and the after-sales service is timely, which can help users solve practical problems."
Manufacturer's ResponseZhigang, we appreciate your feedback, and that you are pleased with the instrument and the level of after sales support provided.
Status:
ReviewerMember since: 2021
Organization: Aurubis AG
Enormous flexibility and variability to fit your analytical needs!
Application Area:Particle size distribution analysis
"The Mastersizer 3000 provides a variety of different options for particle size distribution analysis. It enables you to easily switch between wet or dry dispersion and for both methods you are provided with a lot of parameters to fit your analytical needs. That makes this analyzer the best choice for the analysis of PSD in varying fields of use and sample materials."
Status:
ReviewerMember since: 2021
Organization: Cargill
Great and accurate result
Application Area:PSD analysis of starch and modified starch
"The Laser Diffraction particle sized distribution analyzer is easy to use, especially for dry powder of material, the result is repeatable, and the sample inlet is use vacuum pump which is very effective and fast."
Manufacturer's ResponseMany thanks for the review and awarding us top marks in all categories.
Status:
ReviewerMember since: 2021
Organization: Pilanesberg platinum mine
Quality output of results in just a few minutes.
Application Area:Particle size determination for mining ore material
"The application is fairly simple to use. The instrument has fewer components making them easily accessible for maintenance purposes. The instrument is robust and it has proved its capabilities in our 24hr operations, we only achieved 3 downtimes in an annum for which they were attended within 24hrs upon logging a call to Malvern Panalytical service engineers. The method was developed by us chemist with support from the OEM remotely. It has cut short the long turnaround time of our previous traditional particle size analysis methodology. I highly rate Mastersizer 3000 for the quality and productivity it has brought to the mining industry."
Status:
ReviewerMember since: 2021
Organization: AGNO PHARMA NJ
We rely on this instrument for product development and research.
Application Area:Particle size analysis
"This machine was essential for our analysis for particle size, which has been traditionally used in the pharmaceutical industry with easy method transferability and reliable results. Support and ease of use of the equipment are above excellence. Industry-standard for particle analysis with user-friendly software. Compliant with industry-standard regulations and documentation."
Manufacturer's ResponseArun, thanks for your positive review, it seems like the Mastersizer 3000 has exceeded your expectations from a method transfer, aftersales support, user experience and regulatory compliance perspective.
Status:
ReviewerMember since: 2021
Organization: SEL biochem Xinjiang Co., LTD.
Great result.
Application Area:Analyze particle size distribution
"The operation of the equipment is very simple and convenient, and the user experience is good."
Manufacturer's ResponseJunli, we are happy that you found the Mastersizer 3000 simple to use and a good user experience.
Status:
ReviewerMember since: 2021
Organization: Citicpacific mining
Excellent machine, alway get what you expect
Application Area:Particle sizing for iron ore concentrate samples
"The machine is completely auto, easy to use, the UI is user-friendly, the results contain a lot of information in case the engineers need the details to further analyze the samples. The machine is also robust."
Manufacturer's ResponseXiaomeng, we value your feedback and are pleased that you find the Mastersizer 3000 easy to use and robust.
Status:
ReviewerMember since: 2021
Organization: Nazarbayev University
Excellent results, high accuracy, indispensable in the lab
Application Area:Particle size measuring
"Effective for particle measurements in a wide range, the ability to process the results after analysis, Easy to clean and maintain."
Manufacturer's ResponseAskhat, many thanks for taking the time to provide your feedback. We are pleased that you find the Mastersizer 3000 dynamic measuring range, post analysis processing useful, and that it is an instrument which is easy to clean / maintain.
Status:
ReviewerMember since: 2021
Organization: Farmoquímica S/A
Equipment with many features and possibilities, especially for method development.
Application Area:Assess the granulometric profile of API or drug.
"Equipment very sensitive to external variations. requires special care in cleaning the reading cells. Software requires updates to meet system validation requirements."
Manufacturer's ResponseVittório, many thanks for your feedback. We are pleased that you find the Mastersizer 3000 a valuable investment and are happy with the after sales service. Please reach out to your local Malvern Panalytical Representative whom will be able to assist you with your comments.
Status:
ReviewerMember since: 2016
Organization: Henkel
Great instrument, industry standard.
Application Area:Adhesives, fillers
"The instrument is very easy to use. There are lots of build in method development tools for daily practice. The after sales care is excellent. The team have tremendous knowledge about the instrument and technology, they always provide instant answers to any questions I have. It's one of the best investments."
Manufacturer's ResponseXiaoyan, many thanks for your feedback. We are pleased that you feel that the Mastersizer 3000 is one of your best investments and that you have given the instrument a 5/5 for all review categories.
Status:
ReviewerMember since: 2021
Organization: Covestro LLC
Reliable and robust results. Could not live without it.
Application Area:Particle size of various materials used in the making of flexible foam
"I receive ~ 6-8 samples per week to analyze. After some initial preliminary calibration and evaluation of our sample type and solvent, the Mastersizer3000 provides reliable and robust analyses/results. Our weekly standard check produces results to +/- 0.1%. The instrument is easy to clean. Malvern's service engineers answer questions within 8 hours and are available to come to our site for an annual preventive maintenance visit. We have never needed a service visit since 2014, when we purchased the instrument."
Manufacturer's ResponseChristine, thank you for your feedback. We are pleased that you found the Mastersizer 3000 to be reliable, robust, easy to clean and that the rapid 8 hours query turnaround has exceeded your expectations.
Status:
ReviewerMember since: 2021
Organization: Alamo Cement
Great instrument for quality control
Application Area:Particle size analysis and characterization of cement
"The instrument analyses the particle size distribution of powders and it shows great reproducibility in results, it helps me on quality control and process optimization and we are very happy with the device."
Manufacturer's ResponseHi Ricardo, many thanks for your positive review, it’s great to hear that the Mastersizer 3000 is proving to be reproducible during your testing and helping you optimize your building materials processes.
Status:
ReviewerMember since: 2021
Organization: Agrosava d.o.o
I would recommend it to whoever needs particle size diatribution determination.
Application Area:Analize pesticide formulations
"Malvern Mastersizer 3000 is an instrument every laboratory should have. It is very ease and logical to use. The results obtained are reproducible and reliable. Whereever there is dry or wet milling there should be this instrument."
Manufacturer's ResponseHi Miloš, many thanks for your great review, glad that you find the instrument easy / logical to use and provides you with reproducible & reliable results.
Status:
ReviewerMember since: 2020
Organization: city of calgary
Great instrument, new and not popular for stormwater
Application Area:Analyze stormwater samples for PSA
"There is very little information available for stormwater samples to be analyzed by Laser diffraction and that is the biggest challenge!"
Manufacturer's ResponseParastoo, it’s good to see you are pleased with the Mastersizer 3000 ease of use, after sales and value for money. If you contact your local Malvern Panalytical representative, they should be able to provide you with guidance around your stormwater samples application.
Status:
ReviewerMember since: 2021
Organization: shandong taian peitianmen dajiexishou
Good product
Application Area:Sample size analysis
"Easy to use, high stability, workstation easy to use"
Manufacturer's ResponseMany thanks Xu for the Mastersizer 3000 review. We are pleased to learn that you found the instrument / software easy to use, highly stable, good value for money and are satisfied with the after sales service.
Status:
ReviewerMember since: 2020
Organization: Roquette Usa
Reliable equipment and cost effective if used routinely. Easy to use.
Application Area:Food Ingredients/Non-Animal Protein materials for Particle Size
"The equipment is easy to use and does not require daily calibration. Calibration is done annually and our group has Malvern do this annually. Training could be better and it should be on-line. Dry particle analysis is very easy for free-flowing materials. It gets more difficult when the moisture content is higher and the product is sticky in nature. This is where training would help or helpful hints. The wet analysis is very easy. Hydration of material could be an issue and the lab needs to experiment with the time of hydration versus particle size. Data is typically taken directly from the results page. Reports would be nice if we were trained to do so. Again, training would be helpful. This would apply to all vendors and teach customers how to design reports from their software. The software has errored only a few times in 3 years but it is a mystery when it happens and the solution was to restart the software. The cost of the equipment is high. The information is valuable to us. Service contract or Annual maintenance is high but probably in -line with other vendors. The equipment is reliable"
Manufacturer's ResponseThank you Jack for the Mastersizer 3000 review, we are glad that you have found the instrument easy to use and reliable. There is a considerable amount of resources available online (https://www.malvernpanalytical.com/en/support/product-support/mastersizer-range/mastersizer-3000) and (https://www.malvernpanalytical.com/en/learn/knowledge-center/) that will help you get the most out of the equipment. Please get in touch with your local Malvern Panalytical Representative regarding your training and data reporting requirements.
Status:
Advanced ReviewerMember since: 2021
Organization: Rubicon Research Pvt Ltd.
Easy analysis
Application Area:Pharmaceuticals
"Ease of use"
Manufacturer's ResponseVedika many thanks for your review of the Mastersizer 3000 and we are pleased that our product / after sales support has warranted your 5 star rating.
Status:
ReviewerMember since: 2021
Organization: BINGGRAE NAMYANGJU FACTORY
It is a good product, but there is a limit to the after-sales service.
Application Area:Particle characterization
"As a particle analyzer by laser diffraction method, the reliability of inspection results is very high. However, there are many sensitive parts depending on the sample, and cleaning and managing the lens is also very important. A stable state should be maintained during the inspection preparation stage, but as the inspection equipment ages, the maintenance in that state seems to be gradually shorter. "
Status:
ReviewerMember since: 2021
Organization: Nippon Paint(M) Sdn Bhd
Easy to use
Application Area:Coating
"Software comes with built-in expertise that eases analytical tasks."
Manufacturer's ResponseThanks Jye Yin for the feedback you provided, we are pleased to hear that the built-in software expertise has helped expedite your analysis at Nippon Paint.
Status:
ReviewerMember since: 2021
Organization: Roketsan
Software needs some corrections.
Application Area:Particle size analysis
"Hydro LV unit is ok when water is used but other solvents(like ethanol, heptane) make bubbles which may affect the test result. We are also using Mastersizer 2000G in which the sieve analysis calculation is a helpful tool that doesn't take place for 3000. I'd rather prefer to have this option for 3000 instrument software too. Moreover, for 2000G, the stirrer unit has three controls which are ultrasound, stirrer, and pump. But for 3000 LV unit, there is only stirrer and ultrasound options. This is not enough to overcome the bubbling problem. In my opinion, the pump should also be one of the controls like in Mastersizer 2000G."
Manufacturer's ResponseHi Ender, many thanks for your review. When using organic solvents the issue is likely to be related to thermal stability and not bubble formation due to their volatility. Stirrer speed and paddle speed are the same thing as the same motor controls the shaft to which the propellers and paddles which control stirring / pumping are attached. You can use the “user sizes” in the “data processing” part of the MS3000 software to replicate the sieve cuts used on the MS2000 sieve analysis calculation. If you require any additional detail regarding this response please consult with your local Malvern Panalytical representative.
Status:
ReviewerMember since: 2021
Organization: Microlabs
Great instrument with accurate, reproducible and traceable particle size measurements.
Application Area:Analysis of particle size for different API's and formulations used in pharmaceuticals
"MS 3000 instrument measures the size of particles contained within a sample and presenting data according to the user’s needs. MS 3000 has different dispersion units depending upon the user needs/application/sample quantity like dry (From fragile powders to coarse abrasives) and wet (From large volume to small volume-LV,MV,SV). It has exceptional resolution across the entire measurement range and precise, rapid and reproducible measurement with no cross-contamination. With 21 CFR compliant software with measurements traceable to USP, EP and ISO standards. A rapid data acquisition rate significantly increases the amount of measurement data feeding into the analysis there by making the accurate measurements with faster rates. Analytical reproducibility is improved when compare with other OEM's and even the most poly disperse samples are characterized accurately."
Manufacturer's ResponseThank you for your detailed review of the Mastersizer 3000, it’s great to hear that you’ve found it to be a flexible, reproducible system.
Status:
ReviewerMember since: 2021
Organization: 山东鲁北企业集团总公司
Exquisite manufacturing, great results, incomparable.
Application Area:Material size distribution
"The operation of the instrument is simple and stable, the software is all in Chinese, the interface is simple and easy to operate, and the data repeatability and reproducibility are very good. All the data detected by Malvern laser particle size analyzer is generally recognized by various industries and is equivalent to the highest testing standard."
Manufacturer's ResponseMalvern Panalytical are pleased to hear that your user experience of the Mastersizer 3000 lived up to and hopefully exceed your expectations as an end user.
Status:
ReviewerMember since: 2020
Organization: jubilant
The machine in truly amazing in terms of performance.
Application Area:Particle size determination
"The machine is smaller in size as compared to the Malvern 2000. It is easy to use and gives faster results. Wide range of applications in pharma."
Manufacturer's ResponseThanks for the review Vinay, we’re glad to hear you’re finding the Mastersizer 3000 quick and easy to use.
Status:
Advanced ReviewerMember since: 2020
Organization: Monash University
Great results, easy to use!
Application Area:Pharmaceutical sciences
"Very effective in determining size distribution of microparticles!"
Manufacturer's ResponseThanks for the review Nam, glad to hear you’ve found the Mastersizer 3000 effective in your work!
Status:
ReviewerMember since: 2021
Organization: Gharda Chemicals Limited
Great result.
Application Area:Particle sizing
"Achieving good quality of results and good service provided."
Manufacturer's ResponseThanks for the feedback Satyendra, we’re glad to hear you’re getting good results and had a good experience with our service team.
Status:
ReviewerMember since: 2021
Organization: Hetero Labs Ltd
Fantastic instrument suitable for a variety of applications.
Application Area:Pharmaceutical products
"Great design. User friendly & accurate results. Reliable service. Performance of the instrument is very good."
Manufacturer's ResponseThanks for the review, it’s good to hear you’ve had a good experience with the Mastersizer 3000 and our service team.
Status:
ReviewerMember since: 2021
Organization: Biostadt India Limited
Results are great.
Application Area:Analyzing particle size distribution in suspended conc. products.
"After regular use of the instrument, we have achieved the desired quality of our product. The quantity of product has also increased."
Manufacturer's ResponseThanks for the feedback Ashash, it’s great to hear that the Mastersizer has helped you improve product quality and quantity!
Status:
ReviewerMember since: 2021
Organization: Chandigarh University
Great results, accuracy and repeatability.
Application Area:Particle size for soil
"Service is good - we use a third party lab for the analysis of soil particle size. Results are good and help fulfil our needs for further research. Instrument result repeatability is good and highly accurate. The Mastersizer is a good instrument."
Manufacturer's ResponseThanks for the review Sushma, great to hear that the Mastersizer 3000 is helping to further your research!
Status:
ReviewerMember since: 2021
Organization: PT. Musim Mas
Great result and very trusted instrument for sizing.
Application Area:Analyze particle size for bleaching earth
"Ease to use, especially for those who study particle size. The analysis report is very eye-catching because you can customize yourself what you need to have in it. Performing calibration is very easy. Same for maintenance. The applicants are very communicative with us to find another method useful for our application. Mastersizer 3000 is for better research life."
Manufacturer's ResponseThanks for the feedback Hendrik, we’re glad to hear that you’ve found the system easy to use and have been customising the reports to meet your needs!
Status:
ReviewerMember since: 2021
Organization: HUNG NGHIEP FORMOSA
Great results.
Application Area:Particle size control in the production process
"Fast measuring device accurate results, easy to use. "
Manufacturer's ResponseThanks for the feedback Khánh!
Status:
ReviewerMember since: 2021
Organization: PI Industries Ltd
Accuracy of results is the best.
Application Area:Particle size analysis of fine chemicals
"We have achieved high quality and reproducible results. It is easy for use."
Manufacturer's ResponseThanks for the review Yogesh, we’re glad to hear that you’ve found it easy to achieve good results.
Status:
ReviewerMember since: 2021
Organization: Reckitt
Thankful for the great experience.
Application Area:Analysis of Milk powder/sugars/Raw materials and liquid emulsions
"Thank you Malvern for the great customer service. Especially after sales service from Senior Product manager Ms Doris Lim. Very professional and friendly. Provided us with great advice and technical notes/white papers relevant to our field. In addition, service scheduling and customer service care was always prompt and efficient. Instrument was easy to use and easy to maintain with proper care and SOP. Even to set up your own experiments and SOP was easy. Rapid and accurate measurements, easy to use module and system."
Manufacturer's ResponseThanks for you review Joey. It’s great to hear that you’re finding the system easy to use, getting good results and that you’ve had such a good experience with our partners at DKSH!
Status:
ReviewerMember since: 2021
Organization: Stepan Asia Pte Ltd
Easy to use!
Application Area:Particle size of Pesticide actives (solid)
"MS3000 is user friendly but you need to understand the working mechanism of the machine to create your own SOP. It is easy to maintain though it requires some manual cleaning after it has been used after some time. Preventive Maintenance done once every 6 months is a good time frame to ensure that the machine is in good working condition. The results are sometimes not reproducible but it could be due to the nature of the samples being tested."
Manufacturer's ResponseThanks for the feedback Clarice, we’re glad to hear you’re finding the instrument easy to use. If you need some guidance on setting up your SOPs and improving reproducibility, then look at our webinars or get in touch. https://www.malvernpanalytical.com/en/learn/events-and-training/webinars/W190430Masterclass2.html
Status:
ReviewerMember since: 2021
Organization: University of South Australia
Great results!
Application Area:Analyze soil, cement, tailing, sediment, emulsion samples
"Good value for money."
Manufacturer's ResponseThanks for the review, we’re pleased to hear that you’ve found the Mastersizer 3000 good value.
Status:
Advanced ReviewerMember since: 2021
Organization: Rubicon Research Pvt Ltd.
Would be great to get more training involving end users.
Application Area:Determine particle size of drug products
"Its time saving for us, all we need is regular training to be able to explore all the available features of the instrument."
Manufacturer's ResponseThanks for the feedback Vedika, we’re pleased to hear the system is saving you time. We have lots of options to help you get the most out of your Mastersizer: there are miniguides and videos in the software, a series of webinars on our website, e-learning courses or on-site training. Please get in touch and let us know what works best for you!
Status:
ReviewerMember since: 2021
Organization: Acme limited
Easy and accurate results within specification.
Application Area:Pharmaceutical API
"It is very effective and easy to use for particle size distribution tests. We can get results quickly."
Manufacturer's ResponseThanks for the review Atiqur, glad to hear that the Mastersizer is helping you get your data quickly.
Status:
ReviewerMember since: 2021
Organization: 地理
Some functions need to be improved.
Application Area:Soil particle size analysis reverses the environment
"The accuracy of the instrument is very good, but it is a little troublesome to operate, and the pure water needs to be replaced frequently. It is also because the experiment is unfamiliar, and the pure water is not well prepared. The self-cleaning function of the machine is not easy to use, and some sand particles cannot be thoroughly cleaned."
Manufacturer's ResponseWe are glad to hear that you are pleased with the instrument accuracy, please reach out your local Malvern Panalytical application support to get help with effective cleaning of your dispersion unit between measurements
Status:
ReviewerMember since: 2021
Organization: Hemofram. AD
I have always admired the brilliant technical solutions that come from Malvern!
Application Area:Pharmaceuicals
"The product is practically indispensable in the analysis of APIs. Accurate and reliable results. Results obtained are helpful for scientist for quick decision making during product development. User friendly instrument, robust and with higher sensitivity, low amount of sample is required. It is reliable, easy to use, and gives us the right results every time. We bought both the dry and wet feeder accessories for Mastersizer 2000 and Mastersizer 3000. At present we are transferring methods from Mastersizer 2000 to the Mastersizer 3000. Both of them are easy to use. I found these products to be good value for money!"
Manufacturer's ResponseThanks for the review Aleksandar, it’s great to hear that the results are really helping with your APIs and that you’re finding both instruments easy to use!
Status:
Expert ReviewerMember since: 2020
Organization: INTAS PHARMACEUTICALS LIMITED-ASTRON DIVISION
Mastersizer 3000 series is worth buying.
Application Area:Pharmaceutical analysis
"Mastersizer 3000 series instrument has great sensitivity and reproducibility. This instrument can be used for both wet and dry applications. For both applications, the instrument has great ease of access. Instrument gives robust and reproducible results in its specification limits. Also it requires very lowmaintenance."
Manufacturer's ResponseThanks for the review Sunil, great to hear that you’re finding the Mastersizer 3000E easy to use and reproducible for your wet and dry applications.
Status:
ReviewerMember since: 2021
Organization: university
It is effective.
Application Area:Soil sizing
"Mastersizer 3000 can use dry and wet samples. It is effective for measuring soil particle size distribution by the dry method."
Status:
ReviewerMember since: 2021
Organization: Lafarge Africa Plc, Ewekoro Plant, Ogun State, Nigeria.
The result reproducibility is superb.
Application Area:Particle size distribution
"Mastersizer 3000 is a very user-friendly instrument. First level user maintenance is easy and it rarely breaks down. Value for money in determining grinding efficiency and product optimization. Can be operated by a first time user following simple guidelines."
Manufacturer's ResponseThanks for the feedback Taiwo. We're glad that you've found the Mastersizer reliable and it's brought value to your business!
Status:
ReviewerMember since: 2021
Organization: University of Manitoba
Thorough training brought out great usability!
Application Area:Particle size distribution in soil and sediment
"The illustrated and indexed user manual is great. The online training modules with trouble shooting and data graph examples are superb. I was able to write an SOP with detailed scope and references from these two resources. I went from being a complete novice, to being able to describe the theory behind the choices of how we set up our instrument's SOP. Within a month, a graduate student had gone on to running 500 samples with no problems whatsoever. No more sending samples to another lab with competitive time slots. No more lengthy explanations of how things could be "problematic". The Mastersizer 3000 software's customizable UI has caused students to take an interest in how much information they can see during a lab run...causing them to think critically about their data. Before it was just another CSV file to run statistical analysis on. The instrument has a small footprint compared to it's predecessor the MS2000. Actually, it is compact compared to a lot of instruments that have fluids flowing in and out of them! The surface is robust; I am not afraid of cables or cords getting caught on each other."
Status:
ReviewerMember since: 2020
Organization: Cipla
Good experience with correct accuracy.
Application Area:Particle size analysis
"User friendly instrument with higher sensitivity, low amount of sample is required."
Status:
ReviewerMember since: 2020
Organization: 3M Company
Consistency, reliability, ease of use.
Application Area:Process manufacturing product quality verification
"Consistency, reliability, ease of use. Consistency of measurement accuracy allows us to verify the process output without concern of measurement error. Former equipment was susceptible to material buildup that would be a variable with consistent reliable results. Reliable operation and performance, even in the manufacturing environment. This is also facilitated by the ease of cleanup between sample runs. Ease of use allows multiple manufacturing line personnel to conduct the required testing and not be a variable with the overall production quality."
Manufacturer's ResponseThanks for the review Brian, it's great to hear that the ease of use is giving you and your operators greater confidence with your measurements and your processes.
Status:
ReviewerMember since: 2020
Organization: Dalhousie Univeristy - Minerals Engineering Centre
I would highly recommend the MS3000 to any lab. It will save you time and money!
Application Area:Mineral processing, industrial chemistry, pharmaceuticals
"Our lab (Dalhousie University) has used a Malvern particle sizer since the mid 1980's. We purchased the MS3000 in 2013 and it has been operating flawlessly since. It has always been extremely reliable, easy to use, and gives us the right results every time. We bought both the dry and wet feeder accessories; a huge time saver when switching between water soluble samples and inert materials. This machine has paid for itself many times over."
Manufacturer's ResponseThanks for the review Daniel, it's great to hear that your lab have been using our particle sizers since the 80s! And we're glad to hear you're finding the Mastersizer 3000 easy to use and reliable.
Status:
ReviewerMember since: 2020
Organization: Viatris
Great information in the knowledge center.
Application Area:Pharmaceuticals
"We use the Mastersizer 3000 for various raw material testing. All dispersant units are used, Aero S, Hydro EV, Hydro MV, Manual volume unit. At present we are transferring methods from the Mastersizer S and Mastersizer 2000 to the Mastersizer 3000. Equipment is easy to use. What I have found very useful is the knowledge center on the website which also includes the recorded webinars. trouble shooting aspects have been great, understanding the theory behind the practical work. We had to modify our cleaning steps to reduce the effects of thermal gradients."
Manufacturer's ResponseThanks for the review Logie, it's good to hear that you're finding Mastersizer easy to use and the knowledge center helpful. Good luck with transferring the rest of your methods!
Status:
ReviewerMember since: 2020
Organization: cadila healthcare ltd
Precise results, always loved this product.
Application Area:Analyse active pharmaceutical ingredients
"The product is very useful for analysis of APIs. Accurate and reliable results are helpful for scientist for quick decision making during product development. The product is very user friendly. The after sale service is commendable. I found this product to be good value for money."
Manufacturer's ResponseIt's great to hear that the Mastersizer is helping your scientists during product development. Thanks for the review!
Status:
ReviewerMember since: 2020
Organization: Luminescene International Ltd
Awesome piece of kit!
Application Area:Particle analysis
"Fantastic machine which performs flawlessly providing repeatable results each time. Easy to install and setup with the online videos. It would have been nice to have on-site training, but the software is fairly self-explanatory and easy to use. We had great support over the phone when needed."
Manufacturer's ResponseThanks for the review Richard, it's great to hear that the self-install went smoothly and that you've had the support you needed.
Status:
ReviewerMember since: 2020
Organization: University of Helsinki
Useful equipment.
Application Area:Food materials
"Easy to use, easy to clean, refractive index library could contain more data."
Manufacturer's ResponseThanks for the feedback Outi, there are some resources on our website for determining optical properties (https://www.malvernpanalytical.com/en/learn/events-and-training/webinars/W200211LDBasics1), but we'll also look at putting more in the software.
Status:
ReviewerMember since: 2020
Organization: Antaria Pty Ltd
Fantastic instrument, a staple in the laboratory.
Application Area:Particle size analysis of zinc oxide
"The ease of use compared to the older 2000 unit is incredible! Changes in the software make it much more user-friendly for technicians at an everyday-use level with the method wizard. The technicians have always been very helpful with advice for the development of new methods and how to optimize them depending on the carrier oil or the particle of interest. The 21 CFR 11 compliance package has also been an incredible help with the transition to data integrity requirements for many regulatory bodies."
Manufacturer's ResponseThanks for the review Joshua, it's good to hear that you've found the software easy to use!
Status:
ReviewerMember since: 2020
Organization: Fantastic Farms
Great instrument, easy to use and gives great insight.
Application Area:Milk alternative beverage characterization
"Great instrument and great customer care."
Manufacturer's ResponseThanks for the feedback Keren, glad to hear that you've had good support.
Status:
ReviewerMember since: 2020
Organization: ULB
Easy of use and an excellent after-sale service.
Application Area:Pharmaceutical products, food products
"The Mastersizer 3000 is very easy to use. This machine provides an excellent way to characterize and control the particle size of our products in development. The software is very complete and allows us to optimize the results to be as accurate as possible. Malvern Panalytical is very reactive to help us and provide a lot of services and a large amount of webinars all year long. The best."
Manufacturer's ResponseThanks for your review Ismaël, we're glad to hear that you've found the Mastersizer easy to use and effective in your product development. We're very proud of our webinar program so it great to hear you've found it helpful!
Status:
ReviewerMember since: 2020
Organization: Multotec
Awesome product! Would definitely recommend for particle size analyses.
Application Area:Mineral processing
"Best piece of equipment to use when a particle size distribution of a material is needed. It is fast at delivering reliable data. Cleaning is fast and the use of the program is easy."
Manufacturer's ResponseGreat to hear that you're getting fast reliable results, thanks for posting a review Raymond!
Status:
ReviewerMember since: 2020
Organization: RSA Put. Ltd, Thimphu
Great equipment, proud to operate one.
Application Area:Mining-test for grounded calcium carbonate size
"In a place as remote as Bhutan, Malvern Mastersizer has added much needed quality assurance in my area of work. Easy to operate and avail guidance from website, I am proud to operate one in my lab. I not only test in my lab for my company, I also help mining companies around my locality carry out test. They will soon be ordering their own one. Having Mastersizer has made me proud."
Manufacturer's ResponseThanks Sonam, it's great to hear from you all the way from Bhutan! We're glad to hear that Mastersizer is helping you and other local companies improve quality, we're proud to have you as a customer!
Status:
ReviewerMember since: 2020
Organization: University of Minho
Outstanding instrument for sediment size analysis. Great value for money.
Application Area:Sedimentology
"MasterSizer 3000 is a very interesting product that has replaced the previous methodology for sediment analysis that we had in our research workflow. It's a robust instrument, that delivers trustworthy and consistent results. It has a particle analysis size spectrum bigger than we had before and the software that supports it is very robust and feature rich. The only thing that can be improved are the routines for cleaning after a sample analysis because, most of the time, under some setup circumstances, it takes more time to prepare the instrument for another sample that the time needed for each analysis. However this is a minor issue that can be easily solved."
Manufacturer's ResponseSediments can be challenging samples, so it's great to hear that you're getting good results. We'll take on board your feedback about the cleaning process, thanks for the review!
Status:
ReviewerMember since: 2020
Organization: University of Maryland Baltimore County
This instrument is an essential part of our lab.
Application Area:Particle size analysis
"The Mastersizer is very effective at providing useful data in a short amount of time. It is easy to use and provides consistent, reliable results."
Manufacturer's ResponseGreat to hear that the Mastersizer is giving you the data you need, thanks for the review Michael!
Status:
ReviewerMember since: 2020
Organization: "Nazarbayev University"
Precise measurements, excellent assistant.
Application Area:Particle size analysis
"I started using Mastersizer recently, after half a year of downtime. Calibration was easy, and analysis started immediately. Automatic cell cleaning system is perfect, repeatet analysis of the same samples showed very good reproducibility. Even new users find it easy to learn to work with Aero S model for dry samples analysis. Nonetheless wet analysis is preferred for us. The most imporatant thing is to keep the sample bath clean, expecially the glass and your Mastersizer 3000. This will make sure it works for a long time and correctly!"
Manufacturer's ResponseGood to hear that your Mastersizer is up and running again and you're getting good results! Thanks for the review Askhat!
Status:
ReviewerMember since: 2020
Organization: Armor
The best in particle sizing.
Application Area:Inks
"Upgrading form Mastersizer 2000 to Mastersizer 3000 was really easy, data is more accurate at 100 nm scale. Malvern stands as a top quality manufacturer in particle sizing, with a high level of expertise."
Manufacturer's ResponseThanks for the review Benjamin, we're glad to hear that the upgrade went well and that you're benefiting from the improved performance of the Mastersizer 3000.
Status:
ReviewerMember since: 2020
Organization: Duas Rodas Industrial
Amazing results.
Application Area:Flavours, chocolates
"The equipment is very easy to use and the results are well done, each analysis gives a lot of information about the sample. The reproducibility is also impressive, of course you have to prepare your sample when using a version that its not so automated, but the investment is worth the price."
Manufacturer's ResponseThanks for the review Luísa, it's great to hear that you're getting lots of useful information from your analyses!
Status:
ReviewerMember since: 2020
Organization: JNJ Consumer
Reliable and fun to use.
Application Area:Antibiotics (neomycin sulfate, bacitracin zinc etc.)
"The instrument has worked well over the couple of years we have had it. The service engineers and technical engineers are knowledgeable and helpful. The only issue I would say is that I did not get any recommendations for questions asked regarding changing of dispersants."
Manufacturer's ResponseThanks for the review Michael, glad to hear the instruments been working well for you. There are some general recommendations for dispersants here: https://www.malvernpanalytical.com/en/learn/knowledge-center/user-manuals/MAN0396EN.html . We also have documents on method development: https://www.malvernpanalytical.com/en/learn/knowledge-center/technical-notes/TN130222WetLiquidDispersionMethodDevelopment.html . If those don't help please get in touch with our support: https://www.malvernpanalytical.com/en/support/contact-support/support
Status:
ReviewerMember since: 2020
Organization: Labaoratorio de Caracterizacao Tecnologica (Univeristy of Sao Paulo)
Ease of use, reproducibility and reliability in results.
Application Area:Particle size distribution
"The equipment is easy to operate and presents a quick analysis. Over the years it has not presented any maintenance stop. The results are reproducible and accurate."
Manufacturer's ResponseThanks for you review Guilherme, it’s good to hear that you’ve found the Mastersizer reliable and easy to use.
Status:
Advanced ReviewerMember since: 2020
Organization: USV PRIVATE LTD
Best product to verify the particle size
Application Area:Particle Size
"Best product, Best Service, 21 CFR Compliant software, Accurate and precise results."
Manufacturer's ResponseThanks for your positive feedback Sunil. We're very glad to hear that you've had a positive experience with the instrument and our service team.
Status:
ReviewerMember since: 2020
Organization: Conicet-Unju
It's very simple to use, in Argentina it's very expensive.
Application Area:Analyze rock samples
"The product is excellent, the feedback with the distributor is fantastic,"
Manufacturer's ResponseThanks for your review, we are glad to hear that you like our product and the praise for our distributor.
Status:
ReviewerMember since: 2020
Organization: Odin Pharmaceuticals
Reliable, reproducible results for PSD analysis.
Application Area:Particle size distribution analysis
"The instrument is easy to use and has given reproducible PSD results. The customer service support is great. Although a touch expensive compared to the other options out there, it is very reliable."
Status:
ReviewerMember since: 2020
Organization: Invagen Pharmaceticals Inc
Great instrument excellent accuracy and reproducibility of results within a wide range.
Application Area:Pharmacetical particle size distribution
"Excellent reproducibility with high accuracy and easy to handle the instrument."
Manufacturer's ResponseThank you, Srinivas, it's good to hear that you're happy with the results and are finding the system easy to use.
Status:
ReviewerMember since: 2020
Organization: ESTENSCO
A must have for the micro powder industry.
Application Area:Analyze micro calcium carbonate
"The Mastersizer particle analyzer is a necesary instrument for every lab that requires easy and accurate results on particles. with only a little training you can achived precise results from every single reading."
Status:
ReviewerMember since: 2020
Organization: Abbvie
Great support for instrument repair.
Application Area:QC Analysis
"Great support for instrument repair. Helpful technical support and sales team providing detailed information on up and coming instrument models."
Manufacturer's ResponseThank you so much for your review Cherry and the praise for our support teams.
Status:
ReviewerMember since: 2018
Organization: PQ Corporation
Good reliable instrument.
Application Area:Inorganic chemistry
"The MS 3000 is a robust instrument for particle size analysis. We use the Hydro LV unit for sample dispersion. The software is straightforward to use and highly flexible. The sample window is easily accessible and easy to clean as a result. No significant down time due to maintenance or repair has been needed."
Manufacturer's ResponseThank you, David, for your review. We are glad to hear that our equipment is robust and that you the software user friendly
Status:
ReviewerMember since: 2020
Organization: Janssen
Great results, it is a high level instrument.
Application Area:Quality control
"The effectiveness of the product is great and the service is great too. We obtain reproducible results in each analysis and this has provided us with the confidence of knowing that the instrument we have is a high level instrument."
Manufacturer's ResponseThank you so much for your very positive feedback. It is especially great to hear the praise for our service support teams!
Status:
ReviewerMember since: 2020
Organization: LUT University
Great, reliable machine.
Application Area:Different samples; mineral, organics etc.
"We have used the Mastersizer for many types of samples e.g minerals, biomass or crystals. Compared to our previous equipment (from another company) results are more reliable. Easy to use and quick."
Manufacturer's ResponseThank you Toni for your feedback. It is great to hear that you find the Mastersizer 3000 easy to use and more reliable than your previous equipment.
Status:
ReviewerMember since: 2020
Organization: Sunrisepharmaceuticals, Inc
Good looking instrument for reliable results and great reproducibility.
Application Area:Pharmaceutical products particle size testing
"We use this analyzer for development and routine release of our pharmaceutical products. New method development is very quick and easy. Obtained results are very accurate and the instrument has great reproducibility. The testing using this analyzer is very quick and the results are very reliable. I am very impressed with the instrument design, user friendly software and 21CFR compatibility."
Manufacturer's ResponseThanks Jignesh for your positive review. Glad to hear that you find our system is very quick and easy to use.
Status:
ReviewerMember since: 2019
Organization: Wacker Chemical
Great company, stands by their instruments.
Application Area:Particle size charicterization
"The Mastersizer 3000 is very simple to use and very quick. The previous instrument runs take about 10 minutes after preparation of the sample. With the Mastersizer prep and run time is half that. The customer service is very attentive, and quick to help resolve any issues. They will attempt to fix the problem over the phone with you, to save a service call charge, or the instrument being down until they get here. In the few times we have had them come out, they are here within 5 to 10 days."
Manufacturer's ResponseThank you Kory for the feedback. We are pleased to hear you have been able to reduce your sample turn around time and that our service team has been able to help you with any issues.
Status:
Expert ReviewerMember since: 2011
Organization: INDOCO REMEDIES LTD
Good design, better application & fully compliant.
Application Area:Pharmaceuticals drug substances and raw materials
"The Mastersizer 3000 instrument is considered to be the most advanced instrument in the field of particle size determination. Instrument provides rapid and accurate particle size distribution using both dry and wet dispersion in the range of 0.1 – 1000μm. Software is 21 CFR part 11 compliant. Has a laser as source with an array detector. Various dry dispersion and wet dispersion accessories are available to use as per application. Good accuracy, precision and reproducibility. The instrument is quite compact and decent looking. Only issue I can find is that result are sometimes not comparable with Mastersizer 2000."
Manufacturer's ResponseThanks for your positive review! We have a number of materials to help support transfer of methods from the Mastersizer 2000 to the Mastersizer 3000: Method Transfer webinar https://www.malvernpanalytical.com/en/learn/events-and-training/webinars/W190530MC4.html Transferring methods from Mastersizer 2000 to Mastersizer 3000 https://www.malvernpanalytical.com/en/learn/knowledge-center/technical-notes/TN130912TransferingMethodsMastersizer.html Using Mastersizer 2000 emulation mode to support method transfer to Mastersizer 3000 https://www.malvernpanalytical.com/en/learn/knowledge-center/technical-notes/TN130515TransferMethodsToMS3000.html
Status:
ReviewerMember since: 2019
Organization: University of Strathclyde
Industrially recognised equipment.
Application Area:Size measurement
"Instrumentation technically sounds. Staff highly knowledgeable. Robust equipment. Work horse for our needs."
Manufacturer's ResponseThank you for your positive review. It’s great to hear that you are getting good use out of your Mastersizer 3000 and that it is meeting your needs - but we especially appreciate your comments about our knowledgeable people!
Status:
ReviewerMember since: 2019
Organization: ASARCO LLC-Ray Operations
Excellent for particle size determinations and our process QA/QC.
Application Area:Mine samples for process control
"This unit is very straight forward in its uses, Good software and simple to operate for various parameters. Support for technical matters had good followup with clarity and resolved our issue quickly."
Manufacturer's ResponseThank you for your review – great to hear how easy you are finding using the Mastersizer and that your technical support queries were quickly resolved
Status:
ReviewerMember since: 2019
Organization: Tolmar
Great system and software, as long as you don't need help from Malvern.
Application Area:Pharmaceutical raw material and finished product analysis
"Very useful and easy instrument to learn and develop a method on, with very user-friendly software that is easy to navigate. Results are somewhat reproducible, as long as the instrument has been thoroughly cleaned and degassed. The on site instrument technician (Razvan) is very knowledgeable, professional, and is a great resource for troubleshooting minor method issues. Tech support through the Malvern website is less helpful and defensive when an instrument issue is brought to their attention, they would rather blame the user and the user method development. After sending raw data to them (Tony), they do not respond with any advice."
Manufacturer's ResponseThanks for your review – great to hear how useful and easy to use you find the Mastersizer 3000, although disappointed to hear you feel that your technical query wasn’t satisfactorily addressed. Please do drop us a line - https://www.malvernpanalytical.com/en/about-us/contact-us/- with more details and we’ll endeavour to get you the support you need.
Status:
ReviewerMember since: 2019
Organization: BASF
It has been a vital part of improving a process here at our manufacturing site.
Application Area:Analyze particles after milling (automotive coatings)
"Since introducing the Mastersizer 3000 we have been able to mill to an appropriate particle size to help eliminate issues with the intermediate materials going into a final product, which before use was causing issues if the particle size was too big."
Manufacturer's ResponseThank you for your very positive review – it’s great to hear how the Mastersizer 3000 is being used to control the quality of your product.
Status:
ReviewerMember since: 2019
Organization: SAKRET Bausysteme
Well received product.
Application Area:Analyse building chemistry products
"Often used analysis-method. Easy to use and well accepted."
Manufacturer's ResponseThank you for your positive feedback – great to hear that you find the instrument easy to use.
Status:
ReviewerMember since: 2019
Organization: SunChemical
Fairly accurate but comes with a few headaches
Application Area:Particle size of pigment molecules
"It's fairly accurate but we have a problem with everything getting stained. I'm constantly scrubbing what I can to get the red color off so that it doesn't effect the next sample run. Also there's a few things I'd want changed in the results part of the testing. You can't edit anything until the the run SOP pop up box is closed. If I have to run the same sample multiple times but i need to edit something I've got to close everything out, edit everything then reopen everything to get back to what I was doing. IT'S A PAIN!! There's a couple of renaming issues too that can be annoying. But overall the results seem to be about what I'd expect so no complaints there."
Manufacturer's ResponseThank you for your feedback. Our intention was to make the Mastersizer 3000 software as straightforward to use as possible, so obviously it is disappointing to hear that you are having some difficulties. It would be useful for us to have a greater understanding of your typical workflow - perhaps you can reach out to your local Malvern Panalytical representative and elaborate in more detail on this? Our product technical specialists can assist in helping you get the most out of the software, and we can create items in our software backlog management tool to improve the usability of the software based on your feedback.
Status:
ReviewerMember since: 2019
Organization: CEMENTOS PROGRESO S.A.
Great results with the equipment. The equipment is easy to use.
Application Area:Cement and minerals
"It help us improve the quality of our products. We are carrying out analysis of cement and raw meal."
Manufacturer's ResponseThank you very much for your positive feedback. It’s great to hear that the Mastersizer 3000 is helping you improve the quality of your products!
Status:
ReviewerMember since: 2018
Organization: Alvogen
This is a must have instrument in the pharmaceutical industry.
Application Area:Particele size distribution of active pharmaceutical ingredients
"The Malvern Mastersizer 3000 fits perfectly in our application. The transition between Mastersizer 2000 and 3000 was very smooth. The instrument is compact compared to the older one and it's also more powerful. The software has more advanced features like determining refractive index, determining the true absorbance of the material etc. After sales service and technical support is excellent. Overall, we love the instrument and is good addition in the lab."
Manufacturer's ResponseThank you so much for your very positive feedback. It is great to hear how easy you found the transfer from the Mastersizer 2000 to the Mastersizer 3000, and how much you like the new instrument. It is especially great to hear the praise for our sales and support teams!
Status:
ReviewerMember since: 2019
Organization: Club Coffee
A key tool for our process that has a very quick test time and gives accurate results.
Application Area:Particle size distribution of ground coffee
"The Malvern is very easy to use and is accurate. My only issue is with a particular part that seems to wear prematurely from regular use and requires replacement every 6-8 months. I have contacted them about making a stronger, more robust part but have heard no response to my feedback. I will keep buying replacement parts until they resolve the issue."
Manufacturer's ResponseThank you for your feedback. It is great to hear that you find the Mastersizer 3000 easy to use and accurate, but obviously disappointing that you find yourself having to replace a particular part quite frequently. We want to continually improve our products, so welcome your feedback. In particular, it would be useful for us to understand the environment and conditions under which you need to use the instrument, e.g. how many samples do you typically measure in a day, what type of samples do you measure (presumably coffee), etc? This can help us develop and modify our offering in the future.
Status:
ReviewerMember since: 2019
Organization: Akzo Nobel
It helps give all the results we are looking for.
Application Area:Particle size - analytical
"I like to use the Malvern particle sizer for my analysis in the analytical lab. It helps give all the results we are looking for. Getting information is quick and easy."
Status:
ReviewerMember since: 2019
Organization: Akzo Nobel
The Mastersizer 3000 is intuitive.
Application Area:Particle size - analytical
"The Mastersizer 3000 is intuitive. The reports are streamlined and make interpreting results quick and uniform."
Status:
ReviewerMember since: 2014
Organization: AkzoNobel Powder Coatings
Great equipment - very reliable.
Application Area:Powder coatings - R&D
"Very easy to use. We have them in R&D and manufacturing (3 plants)and they are consistent in the data they give."
Status:
Advanced ReviewerMember since: 2018
Organization: Cosmetic Technologies
Very handy and useful and it is a bit pricey! But worth it.
Application Area:Analysis of the emulsion particle size
"It will give you a good indication of the stability of the emulsions or suspension by measuring the diameter of droplets that are around 1 μm for emulsions. It will help you to have more realistic shelf life on your products. Very handy and useful and it is a bit pricey! But worth it."
Manufacturer's ResponseThank you for taking the time to post this review! It’s always great to hear how useful our customers find the Mastersizer 3000 in aiding their understanding of their products and processes
Status:
Expert ReviewerMember since: 2017
Organization: BIOCARE
Great asset in my laboratory.
Application Area:Particle size analysis
"It is a very useful and essential instrument in any quality control laboratory. It always gives me consistent results and is quite robust."
Manufacturer's ResponseThank you Abraham for your review, we are glad to hear that the Mastersizer is a great laboratory companion.
Status:
ReviewerMember since: 2016
Organization: Quad Technologies
Great design and easy to use.
Application Area:Particle size measurement
"This is a really good instrument to measure the particle size with um scale, and it is pretty simple to use and get the data faster with more efficiency."
Manufacturer's ResponseThank you very much for your positive review! We’re glad that you find the Mastersizer 3000 easy to use and that it improves your efficiency.
Status:
ReviewerMember since: 2018
Organization: PQ Corporation
Good instrument; best in class.
Application Area:Particle size distribution of catalysts
"The Mastersizer 3000 is straightforward to use and does a good job. One complaint is that the instrument does not automatically save data, so if you do not manually save and power goes off, you lose data permanently."
Manufacturer's ResponseThanks for your review, David – it’s great to see that you score the Mastersizer 3000 so highly. Actually, it is possible to auto save data, should you wish: if you go to the options tab within the software, check the ‘Force saving of records’ box, and the instrument will automatically save the data if power is lost. Do feel free to contact us if you would like any further support with this
Status:
ReviewerMember since: 2018
Organization: Netzsch Premier Technologies
Overall very happy with the instrument and have gotten a lot of good use out of it.
Application Area:Particle size in dispersions
"Very impressed with capabilities of the software and the ability to easily analyze the accuracy of each measurement and also the ability to easily and full customize the reports. Very simple to change between the different cell types and also different SOP's. Do not typically get good results from the internal sonication typically get far better results using an external probe."
Status:
ReviewerMember since: 2018
Organization: sturtevant inc
Very good instrument, but software could be improved
Application Area:Analyze powders after milling or air classifying
"for the most part our Mastersizer 3000 has been a good purchase for us and we use it every day. Our lab technicians do complain about a few features that were on our older Mastersizer 2000 and are not on the new unit. specifically, batch printing is not as easy with the new 3000 unit. Also the master report template is not as easy to modify and there is a lot of empty space on the report that we wish we could populate with useful data or notes."
Status:
ReviewerMember since: 2018
Organization: Minteq International
Good equipment to have on hand.
Application Area:Aggregate samples sizings
"The Technology and product development are exceptional. The industry we compete in, is slightly behind the times so the equipment has more capacity than our current uses demand. (That is why I only gave a "fair" review on cost). Hopefully the future continues to see increases on customer requirements, seeking properties that would require a much more detailed evaluation of our supplies. Then the true value of the Mastresizer will be realized."
Status:
ReviewerMember since: 2018
Organization: Perfect Day Inc.
Great for characterization of powder and emulsionsmay still need the zetasizer unit
Application Area:Food protein characterization - powder and liquid emulsions
"The machine is easy to use... once you get the hang of how the data output can be leveraged to learn the quality of your sample. After sales support from Peter and Greg was awesome. We had some initial qualms from the set up but Greg and Peter took the effort to make a special stop to give a more detailed understanding of the tests and set ups that we were particularly interested in."
Status:
ReviewerMember since: 2018
Organization: Actavis pharmaceutical/ now is Teva
It’s very friendly and easy for my daily use
Application Area:Pharmaceutical API products
"I am using everyday for my testing! The Malvern support department also very helpful and quick response. Any time I requested spreadsheets for excel COA I got it! That’s great service provided by company!"
Status:
ReviewerMember since: 2018
Organization: Sun Chemical
Good results and helps us improve our process.
Application Area:Pigment Particle Size
"The Mastersizer is reproducible and easy to use. Even less capable technicians are able to use it effectively. We have been able to improve are pigment grinds by using the data produced by the unit. IT is easy to keep clean and the software is user friendly."
Status:
ReviewerMember since: 2018
Organization: Aristo/ APC
Great results, great customer service
Application Area:Catalyst slurries
"The mastersizer 3000 was a great purchase for our production lab. It gives accurate and precise results very quickly. The program is user friendly so anyone can be trained to use it. Malvern/ PANalytical setup and qualified our instrument in just a few hours, the instrument also arrived before the estimated delivery date so that was a bonus for us, since we were up and running before our target date. John Raia was the service engineer who setup our instrument and did our team's training session. He was very knowledgeable and was able to answer all of our questions, even with our larger than normal training group Thanks John and thank you Malvern for the great customer support!"
Status:
ReviewerMember since: 2018
Organization: Dow
Overall excellent hardware, but with some software concerns.
Application Area:Particle size measurements, typically of emulsion samples
"We still believe that Malvern is at the forefront of this technology and the hardware of this new unit is outstanding. They have made it easier for us to convert from the various configurations that we purchased. This is especially important in the R&D environment where we use it. All of the hardware portions are seamless and well thought out. On the software side we feel more could be done to ensure we have not lost any capabilities that we had on our previous Mastersizer 2000. There seems to be areas in the software that were needless changed or where logical flexibility has been lost. Why not have an interface that emulates the old system to allow for easier method transfer and less user re-training especially since these can also be used for final lot testing in a QA environment. We also need more security to ensure created methods can only be modified by authorized users who truly understand what the inputs are. Since this is a general use instrument it concerns me that nearly every user has access to the SOPs and can inadvertently modify them. In addition to security we have had several incidents of the program glitching and then needing to be restarted. Perhaps this has to do with our network or computer but we feel it should be more robust."
Status:
ReviewerMember since: 2018
Organization: Analytical Services
This instrument takes a complicated technique and makes it accessible.
Application Area:Support of diverse R&D efforts
"I have had occasion to also use a Horiba LA-950V2 laser diffraction instrument. I feel that the software Malvern offers was far superior in appearance and ease of use. The ergonomics of the dry dispersion system by Malvern are better for a typical bench install. The sonication of the HydroMV was proven to have a higher level of agglomerate dispersion ability."
Status:
ReviewerMember since: 2018
Organization: Johnson Matthey
Easy to use and high accuracy but LV units are less than desirable.
Application Area:Particle Size Distribution
"The Malvern Mastersizer 3000 is easy to use and efficient but we regulrarly have issues with the LV unit attached. We have experienced several days of downtime at various times since purchasing. The service department is always quick to respond and assist but it can be a bit frustrating to keep having issues repeatedly."
Status:
ReviewerMember since: 2018
Organization: Mondelez International
Broad range for food science research applications
Application Area:Analyze particle size of sugar, flour, etc.
"Very useful for the size range used in food industry. Relatively easy to setup and operate for R&D. / research applications"
Status:
ReviewerMember since: 2018
Organization: teva canada
Reliable
Application Area:Pharmaceuticals
"Great instrument. More reliable. The instrument is easy to use. Gives more reliable results"
Status:
ReviewerMember since: 2018
Organization: Firmenich
Very useful instrument to generate particle size distributions and analyze samples.
Application Area:Particle analysis
"Reproducible results- cleaning is sometimes tedious. Automated programs need improvement. We purchased a new instrument and there was about a year of debugging. Otherwise, very happy with this instrument. Would be happier if a visualization feature or module (microscopy -simplified version of FPIA instrument) was included to see large aggregates versus entrained air bubbles! That's a $10,000 upcharge I would pay for compared to another instrument as it would reduce the need to confirm results by manual microscopy. Great support from Joe Wolfgang."
Status:
ReviewerMember since: 2018
Organization: Akorn
Great results and so easy to use.
Application Area:Analyze powders and sample solutions for different histograms of particle size distribution
"What an awesome machine. So easy to use. The reports are printed out beautifully. All you have to do is run your samples and perform the scans. The help desk and service team is so friendly and respond so quickly to your needs with almost next day service. I am very happy with my decision to purchase this Mastersizer 3000 ."
Status:
ReviewerMember since: 2018
Organization: Pfizer
Great instrument and very friendly, easy to use , learn and train others. Recommended
Application Area:Particle size analysis
"Very good, friendly using software. Highly recommended"
Status:
ReviewerMember since: 2018
Organization: BAE SYSTEMS
High quality instrument, easy to learn and use.
Application Area:Particle size analysis
"PROS: Easy to use Quick change windows CONS: Not a like for like switch from MS2000, still struggling to transfer SOPs Resolution of Hydrasight unit is poor Auto Quality check of test results is minimal and lacking capability"
Status:
ReviewerMember since: 2018
Organization: Abbvie Inc
Instrument has been reliable
Application Area:Active pharmacuetical ingredients
"Local sales and service technicians are very knowledgeable on their products. Also readily accessible."
Status:
ReviewerMember since: 2018
Organization: UofT
Essential and popular equipment
Application Area:Geological samples
"We have had a few minor issues with the equipment. Malvern is always super helpful to assist on a remote basis to see if preliminary trouble shooting will help, before committing to a service visit."
Status:
ReviewerMember since: 2018
Organization: Merck
Valuable tool for vaccine development
Application Area:Pharmaceutical, vaccine development
"Workhorse for our particle size distribution measurement in vaccine development work. Very reliable instrument, but could improve on ease of use."
Status:
ReviewerMember since: 2018
Organization: Norwich Pharmaceuticals
Very impressive change
Application Area:PSD for API
"Easy to use. you can have real time monitoring for your particle size. if something goes wrong they are always there to take care of your needs"
Status:
ReviewerMember since: 2017
Organization: PPD
Great
Application Area:Pharmacuticals
"The MS3000 software is super easy to use. The Malvern support always gets back to us right away. Great Particle Sizing system"
Status:
ReviewerMember since: 2016
Organization: Metals and Additives Corp
Great Value, Excellent Results
Application Area:Particle Size Distribution
"Best value for any instrument in its class (laser diffraction) for powder particle size distribution. It is extremely easy to use. The automated SOPs allow for highly reproducible results for both wet and dry dispersion analysis. Switching between the wet and dry modules is a fast and simple process. It takes up very little bench space. The software is user friendly and free updates. Almost infinite customization of the reports. The software makes it so simple to create your own reports. My reports have impressed everyone I've given them to (you can even add pictures such as SEM). It is an amazing instrument to say the least."
Status:
ReviewerMember since: 2017
Organization: University of Brighton
There is no comparison to the Mastersizer3000. An excellent instrument and company.
Application Area:Particle size in suspensions and creams. Undergraduate teaching.
"The build of the Mastersizer 3000 is robust and easy clean. Measurements are easy to make and the software is easy to negotiate. Feed back from other end users in the department has been extremely positive and the training they require to get started is minimal. Malvern also has an extremely good aftersales team they will help with technical problems and often make suggestions which they think may help. This is the third Mastersizer I have had in a timespan of around 35 years and the first one was still working after 20years of service."
Status:
ReviewerMember since: 2016
Organization: Orafol Americas Inc
Very effective tool for our Industry.
Application Area:Water-based Inkjet Dispersion
"User-Friendly is one of the main attribute with this instruments. Technical and Quality staff used this instrument to determine that our dispersion are stable by the particle distribution analysis."
Status:
ReviewerMember since: 2017
Organization: Gilead
Great instrument, prefer it to those models made by Sympatec
Application Area:analyze API
"The Good: Instrument is easy to learn and method development is easily transferred from 2000 to 3000 if sonication is not overly used. Software layout is nice and it is recommended that you have two monitors to get the best viewing. Manual mode is nice for full control of what you want to run and data is easy to pull up and review. The Bad: The earlier model of the 3000 I had at Amgen (~5-6 years ago) would not reduce the stir speed during wash cycle. The model I bought about 2 years ago at Gilead reduces it to 1000 rpm whenever you drain valve. I prefer not having to manually pump back up the stir speed every time I clean between samples. The Mastersizer 2000 also maintains stir speed during cleaning. The 3000 has a known software issue where you can not take a screen shot of the print preview report of more than 6 overlays without it cutting off the distribution names and summary table. You can try to export the overlay image via the software, but it too will still cut off longer file names making it difficult to make nice e-images to drop into a power point slide show. I have been told by the company that this is considered a known issue and a low risk because physical print outs do not show this behavior. Problem is, these days, we dont tend to deal with physical printouts."
Status:
ReviewerMember since: 2017
Organization: Vectura Group Plc
It is essential equipment for DPI development. Great value!
Application Area:Measurment of PSD to support dry powder inhaler development
"Malvern Mastersizer 3000 is an invaluable equipment for supporting drug development. It is essential measurement tool to provide rapid and accurate data for PSD which is crucial in dry powder inhaler development. I achieved high quality and reproducible results with many years practical experience. It is easy to use with many functions to help SOP development. After sale care and value for money are all excellent."
Status:
ReviewerMember since: 2017
Organization: Nufarm Americas
More stable than predecessors
Application Area:particle size analysis
"Fairly simple to operate. Bit quirky having to maneuver between screens for reports."
Status:
ReviewerMember since: 2017
Organization: Oil-Dri Coporation of Georgia
Unit is simple to operate reliable and with great support both technical and service.
Application Area:Particle size distribution of powered clays for an edible oil processing plant.
"This is our third unit purchased and we are very please with both the reliability of the unit itself and service provided by Malvern Instruments. We are characterizing particles ranging in size from 15 micron up to 90 microns and the unit has provided use with the ability to review an infinite range of sizes giving us reliable quantitative results"
Status:
ReviewerMember since: 2017
Organization: exp Services Inc.
A beautiful and efficient piece of equipment. Definitely worth the money!
Application Area:Particle Sizing
"Very beautiful piece of equipment. Easy to use as long as the manuals has been read and understood. Results are reproducible for the most part, with a slight variance. The after sales care could be a bit better. The technician who came to install the equipment could have been a bit more thorough with explain certain features. The Mastersizer 3000 is definitely worth the money, it facilitates quick and easy results within minutes."
Status:
ReviewerMember since: 2017
Organization: CSU Fresno
Simple to use & we're getting good data.
Application Area:Analyze soil samples
"Getting this instrument set up at our institution was a little challenging because of the purity of air and water required, but once that was done, it's been working great. We've had it for about 7 months, and all the users are happy with the data. We have not had to call for service on anything yet."
Status:
ReviewerMember since: 2017
Organization: Prince Minerals
Consistent results and easy to use! I highly recommend the Mastersizer 3000!
Application Area:Particle size for raw materials and porcelain enamels
"The Mastersizer 3000 is very user friendly. It is easily changed from a dry feed operation with the Aero to a wet analysis with the Hydro. This makes it perfect for use in our application where both types of analysis is needed. The improved layout makes navigating the software much easier. All-in-all I believe the Mastersizer 3000 is probably one of the best products available in this market."