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Mastersizer 3000
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Average Rating: 4.6
232 Scientists have reviewed this product

5 out of 5
Ease of use
5 out of 5
After sales service
5 out of 5
Value for money


  • Status:

    Reviewer
  • Member since: 2023

  • Organization: SNAM abrasives Pvt Ltd



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Good instrument
Rating: 5.0

  • Application Area: Silicon carbide size Analysis

"Product good as analysis of Silicon carbide Micro powder analysis"

Review date: 16 Sep 2023 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2013

  • Organization: Qatar University



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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highly regarded instrument for design, performance and software .
Rating: 5.0

  • Application Area:measure the particle size and particle size distribution of materials

"The Malvern Mastersizer 3000 is a versatile easy to use particle size analyser. It’s fast and accurate for both wet and dry dispersions including fragile and cohesive dry powders. The folded optical design creates a compact system that requires very little bench space. The He-Ne 632.8nm laser and a blue solid state light source enables measurements from 10nm to 3500µm. A rapid 10 kHz data acquisition rate and excellent reproducibility allows even highly polydisperse samples to be measured quickly and accurately."

Review date: 31 May 2023 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: Topiox Research Center Pvt Ltd



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Malvern particle size analyzer: Accurate, user-friendly, excellent support.
Rating: 5.0

  • Application Area:Particle size determination for product development.

"For our analysis needs, the Malvern particle size analyzer has proven to be an incredibly successful instrument. It routinely produces excellent and repeatable findings, enabling us to analyse the particle size of our samples with accuracy and dependability. This analyzer's user-friendly design, which makes it exceedingly simple to use, is one of its most notable characteristics. The equipment itself is simple to set up and calibrate, and the software is user-friendly. With this method, even users with little background in particle size analysis can quickly become skilled, saving time and reducing the need for training. Additionally, the analyzer's post-purchase support and maintenance have been excellent. The company offers thorough technical support and quick responses to any questions or problems we may have. Our ability to get the assistance we need to maximise the instrument's performance and longevity is ensured by their dedication to client satisfaction. The Malvern particle size analyzer has proven to be a sensible investment in terms of value for money. It is a cost-effective solution for our needs in particle size analysis because of the accuracy and dependability of the findings received, as well as how simple it is to use and how great the after-sale service is. The efficiency and productivity improvements we've seen using this tool make up for its high cost. Overall, we are impressed with the Malvern particle size analyzer's performance in our application. It regularly produces high-quality and reproducible results, is simple to use, and comes with excellent after-sales support. We feel it would be a significant asset to any laboratory or research organisation in need of dependable and efficient particle size analysis capabilities."

Review date: 20 May 2023 | Mastersizer 3000

Manufacturer's Response

Thank you Rajkumar for writing such a detailed review. It’s great to hear that you have found the Mastersizer 3000 easy to use, that it’s provided accurate results and that you’ve been able to get the help you needed from our support teams.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: i3pharmaceuticals



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    4 out of 5
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Can't imagine PSD without this unit
Rating: 3.7

  • Application Area:Pharmaceutical

"Very effective"

Review date: 31 Mar 2023 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: NTU



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great results
Rating: 5.0

  • Application Area:Particle size analysis

"Great and highly precise results. Easy operation and also helps small amount. Highly recommend to use this particle size analyser to achieve your goals in pharmaceutical industry."

Review date: 21 Mar 2023 | Mastersizer 3000
  • Status:

    Advanced Reviewer

  • Member since: 2022

  • Organization: Amoli Organics Pvt Ltd



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
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Very good instrument, easy and giving reproducible results
Rating: 4.7

  • Application Area:Particle size determination of API

"Easy to handle, both methods i.e. wet as well as dry method accessories are very good, reproducible results, low maintenance, excellence service."

Review date: 14 Feb 2023 | Mastersizer 3000

Manufacturer's Response

I am happy that you find the system easy to use to get those important reproducible results. Thanks for your great review Vikas!
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Saint-Gobain Placo Ibérica



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    3 out of 5
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Easy and comfortable to use equipment Equipo fácil y cómodo de usar
Rating: 4.0

  • Application Area:Research and development in construction materials

"The equipment is easy to use, much more modern than 2000, more intuitive... but the 2000 had things that I liked more: to do a cleaning, the tubes that go to the dispersion unit were more easily removed; the dispersion unit rpm controller if it is placed on top of the equipment, it is not stable; They could have made the top of the 3000 flat so the controller could sit there. El equipo es fácil de usar, mucho más moderno que el 2000, más intuitivo... pero el 2000 tenía cosas que me gustaban más: para hacer un alimpieza, los tubos que van a la unidad de dispersión se quitaban más cómodamente; la controladora de rpm de la unidad de dispersión si se pone encima del equipo, no está estable; podrían haber diseñado la parte superior del 3000, plana para poder dejar ahí el cntrolador."

Review date: 10 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Alberto Gómez Yunta, It is great that you find the MS3000 intuitive to use. Thank you for taking your time give valuable feedback on ease of removing the tubes and positioning of the controller.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Powder Quality Department



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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The Malvern 3000 is a trustworthy working partner
Rating: 5.0

  • Application Area:Test the particle size of the powder coating

"The Malvern 3000 is easy to use and it is effective ,The software interface is simple and clear; The testing time is short and the response is quick, it offers us great support in the control of particle size of powder coatings, and the test results is accuracy . Ratings: 1 value for money 2 ease of use 3 after-sales care"

Review date: 10 Feb 2023 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Lab Supervisor



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Good for analyzing hard materials and has good repeatability.
Rating: 4.3

  • Application Area:Bangkok : For analyzed Particle size Distribution

"After used about 1-2 years. Its equipment is easy to use and fast to analyze. Suitable to improve testing for analyzing hard materials such as Feldspar for production and good repeatability."

Review date: 10 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Hi Sureewan Wongma Thanks for your positive review. We are glad to hear you have successfully been able to measure your materials including feldspar.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Hyosung Chemical corp.



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    4 out of 5
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Good reliabillity
Rating: 3.7

  • Application Area:Analyzing polymer powder size

"Mastersizer 3000 is easy to use, has an intuitive interface, and has a well-organized analysis report."

Review date: 10 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Taegyun Kim , Thank you for your review we are happy to hear you find the Mastersizer intuitive to use to use.


  • Status:

    Reviewer

  • Member since: 2023

  • Organization: ALI AL AUFY TAADING CO LLC.



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Excellent equipment for particle size determination.
Rating: 5.0

  • Application Area:Particle size analysis

"Excellent equipment for particle size determination. Laser Diffraction Particle Size Analyzers for Wet and Dry Dispersion, Fast & Accurate."

Review date: 09 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear John, Thank you for your review, we are delighted to hear that you find the Mastersizer 3000 fast and accurate.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Korea



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Good machine
Rating: 5.0

  • Application Area:Lioh

"The Mastersizier 3000 delivers the best performance in every aspect. I recommend it to you."

Review date: 09 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Jungjin An Thank you for taking the time to review we ae so pleased to hear about your positive experience with the Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Graphite



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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GOOD good
Rating: 5.0

  • Application Area:Good

"Good good good"

Review date: 09 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Choi Seonguk, We are pleased to hear you have had a great experience with Mastersizer 3000 and our support team. Thanks for sharing.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Henkel AG & Co.KGaA



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Fantastic instrument
Rating: 5.0

  • Application Area:Analysis of raw materials

"The device allows us to analyze the raw materials. The device is simple in operation. Structure of the software is logical and well structured. The support from Malvern is very satisfactory"

Review date: 09 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Tatjana Grad Thanks for taking the time to leave a review. We are pleased to hear you find the Mastersizer 3000 simple to operate with well structured software.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: A. Menarini ML&S - Via R. Pilo, 4 50131 FIRENZE



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great tool. Thanks Malvern
Rating: 5.0

  • Application Area:Analyze the active ingredients and excipients in the pharmaceutical sector

"My experience on the analysis performed using the laser diffraction technique, led me to choose an instrument like the Malvern Mastersizer 3000, as a natural substitute for my previous instrumentation used. The substantial difference of the Malvern Mastersizer 3000 is essentially due to its extreme versatility of use in "dry Vs wet" environment and to the constant reproducibility of the data produced. In other words, it is a reliable, reproducible and cutting-edge tool when it comes to particle analysis. To choose absolutely."

Review date: 09 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Francesco Del Vento We are delighted to that you find the Mastersizer 3000 to be very versatile, thank you for your recommendation.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Saint-Gobain



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Great results
Rating: 4.3

  • Application Area:Analyze powder dimensions to determine physical properties

"The analysis of powder dimensions provided by the Mastersizer 3000 can help to pre-determine the physical characteristics of the product and can reduce process time."

Review date: 09 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Yuanshen Chang, Thanks for your review. Glad to hear the Mastersizer 3000 is helping you reduce process time.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: LG Household Healthcare,,



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Confidence
Rating: 5.0

  • Application Area:Detergents

"Our lab has purchased and uses several of your devices. I've been using a device since I was a master's, so I'm very familiar with your company. It provides reliable analysis data and solves questions that appear when analyzing."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Hi Jung Whan Oh, Its great to hear you have being using our equipment since your Masters and into your career to give you reliable data.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: mRNA Quality control



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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grate results, can't live without this instrument
Rating: 5.0

  • Application Area:use in the laboratory

"If there is no difficulty in using the equipment, it shows accurate results."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Hi Dogyun Kim, Thanks for sharing you positive experience with the Mastersizer 3000.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Solvay USA Inc



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Great analyzer that is very user friendly
Rating: 4.3

  • Application Area:Particle size distribution of dry powders and dispersions

"It is a great piece of equipment that provides good reliable data consistently with minimal effort. Once an SOP is setup for measuring, the process is very easy to complete and very user friendly. The software provides the step by step instructions on the screen for anyone to follow. In addition to that, it allows for great versatility to run in manual mode or adjust as necessary for new materials. Malvern also has many different modules to add on so the system remains useful and relevant as requirements at work change."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Francisco Lopez, We are very happy to hear about you experience with the Mastersizer 3000 and that you find it so versatile.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Industrias Químicas Falcon



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
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Good results for dtp
Rating: 4.3

  • Application Area:analyze pharmaceutical apis

"very confiability results, and consistent parameters."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Carolina Martínez Thank you for your positive review.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: BASF



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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great instrument, this is the third generation of the instrument we're using.
Rating: 4.3

  • Application Area:Analyze resin and dispersion

"This is instrument is easy to install and easy to use - good reproducibility, very robust for our needs."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Mazidah, glad to hear that the system was easy to install and is working well!
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Reddys



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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The equipment its functional and works easily. It's easy to mantain
Rating: 4.0

  • Application Area:particle size determination

"The equipment its functional and works easily. Its easy to mantain"

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Nancy, great to hear that the Mastersizer is working well.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: CP Kelco



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Very easy instrument to use to analyze particle size
Rating: 5.0

  • Application Area:Analyze the impact of additives on stability in food applications

"I use MasterSizer3000 to as a tool to evaluate stability of materials in food applications. This instrument is easy to set up; I did it myself without requiring a Malvern engineer's visit. Before using the software, I would recommend reading the manual first to get yourself familiarized. Once you get the hang of it, it's straightforward to navigate through and the best tool to analyze your data. I am also a trainer for this instrument in my organization and all other users speak highly of it. The fact that it is booked almost everyday tells how useful it is. For those who are upgrading from MasterSizer2000, you may need several rounds of iteration to make sure that method transfer is done accurately. That was the case for me."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Thanks for the review, it’s great to hear that you found it easy to self-install the Mastersizer 3000 and that the instrument is being used regularly. If you need more support for method transfer please take a look at our webinars and application notes or reach out to your local Malvern Panalytical contact.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Anaphite



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Very user friendly and tons of data to play with
Rating: 5.0

  • Application Area:PSD of new battery materials

"The Mastersizer 3000 is an incredibly user friendly and informative piece of equipment. We use it in a range of applications, conditions and set up to elucidate information on our product and process. There is tons of data to play with to best understand the properties of your material The information available regarding training and the equipments use is easy to find and very useful. With it, we have developed methods to best represent our samples by minimising errors. I would suggest paying for the extra online training. It offers invaluable information to get you started. From that, you should make your own in-house resource - in our case we designed flow diagrams for best practise given different situations. Ease of use: We had some issues getting started with in initially, however, with the resources online we soon became daily users. After sale care: I had the contacts for the engineer and sales manager who came for the demo day. They have been useful, but the general sales/help email service is just has effective. Value for money: For us, this is now part of our QC."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Thanks for writing such a detailed review Callum. Great to hear that the Mastersizer and the online training have helped you to better understand the properties of your materials and is now part of your QC!
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: New England Biolabs



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    3 out of 5
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Easy to use, analysis of complex material is a challenge due to Refractive Index
Rating: 3.3

  • Application Area:Particle size analysis

"The analyzer is used for bioprocess application. The limitation of the instrument is that the samples gets diluted and I think the dilution of my sample leads to may affect the particle size. The results are reproducible. The system is easy to use. It is important to say the refractive index of material and sample is necessary for testing. Because, if the material is complex and the refractive index is unknown it would lead to false particle size. The instrument is easy to use but a through video on operation of the instrument would be great. I had a hard time getting answers from tech support on the refractive index of the material. It is definitely worth the money."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Shreyas Yedahalli, Thank you for your thorough review. These sound like thought-provoking samples. You are right the correct optical properties are important and I am sorry you had difficulty finding the answers you needed. There are some things that can help, on our website there is a ‘Refractive index and dispersion guide’ which covers the more common materials but there are also some recorded webinars that give guidance on finding the appropriate values and these can be found if you search for ‘Masterclass 3 - Configuring the Optical model for you Material’. There are also other webinars too that can show more general instrument operation, eg. ‘Masterclass 2 - Method development’ or ‘Demo at Your Desk’. Dilution shock can occur in some materials and is advisable to use a diluent as close in nature as possible to the continuous phase. I hope ‘Top tips for avoiding particle sizing failures with your laser diffraction method’ can help. Please do give your local technical suppor
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Barry Callebaut Canada



  • Ease of use
    5 out of 5
    After sales service
    3 out of 5
    Value for money
    5 out of 5
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User- friendly, quick and precise results are the top features of this equipment.
Rating: 4.3

  • Application Area:Analyze the particle size distribution on Chocolate

"This equipment is very user-friendly and needs low maintenance. It provide very precise results in very short time. The test result and generated report is highly useful in making the needed decision as a quality control tools. We have been using this equipment for last three years and highly satisfied with its performance and value for money we spent. In fact we are planning to buy3-4 more equipment for our sister factories in next 1-3 years."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Thanks for taking the time to write a review Megh. It’s great to hear that you’ve found the Mastersizer 3000 reliable and easy to use in your QC and that you plan to roll it out to other factories!
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Covia ISP, Inc.



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
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Easy to use
Rating: 4.7

  • Application Area:Powders

"Excellent Analyitical Equipment"

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Thanks for the review James, glad to hear the Mastersizer is working well for you!
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Viatris



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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The Mastersizer 3000 is a must for the laboratory!
Rating: 5.0

  • Application Area:Analyze particle size in our API and Raw Material.

"The Mastersizer 3000 is a must for the laboratory! After working in a GMP environment for over 10 years, having an instrument that is reliable is an essential component of a successful laboratory. The MS3000 is a big step up from its predecessor, the MS2000. The software is easy to use and can be CFR compliant, the hardware is robust and able to use a considerable variety of dispersants, and the instrument produces consistent and repeatable results. It is exactly what we needed!"

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Thanks for writing a review Andrew, it’s great to hear that you appreciate how we’ve built on the performance on the Mastersizer 2000 and that the Mastersizer 3000 is exactly what you need!
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Eurofins CDMO



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Trusted and tested
Rating: 5.0

  • Application Area:Pharmaceutical Particle Size Distribution measurement

"The Mastersizer 3000 gives reliable results. The service and support is impecable. The resources and response times are top notch. There's a reason why this instrument is the industry standard."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Jude, glad to hear you’re getting good results and have had such a great experience with our support teams!
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: BBC Coffee Limited



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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An absolute essential to quality coffee manufacturing
Rating: 5.0

  • Application Area:Ground coffee particle analysis

"This is an exceptional bit of kit, with its capabilities we are able to ensure repeatability of very concise coffee grind that we require"

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Brilliant to hear how the Mastersizer 3000 is helping you make great coffee, thanks for sharing!
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: jti



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
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Very good instrument for our industrial use.
Rating: 4.3

  • Application Area:Tobacco Dust

"The Malvern device is a very good wokrking instrument for our in process control. The aplication is very good explained for the user. The programm themselfe is very easy to use for our operators after a good training."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Katja, it’s great to hear that the Mastersizer 3000 is working well in your process control and that your operators are finding it easy to use.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: MMR GmbH



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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The Mastersizer is one the most important parts of our QC system.
Rating: 5.0

  • Application Area:Analyse polymeric microspheres

"Our equipement is in use for more than 10 years without any problems. The results are 100 % riproducible and the software works perfect"

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Thomas Albrecht It is a delight to hear that you have been a happy Mastersizer user for so long and it is always a great to hear from our valued customers. Thank you for taking the time to give us such a wonderful review.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: WHANIN



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great result
Rating: 5.0

  • Application Area:Analyze metabolites in tissue samples

"Easy to use"

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Seohee Park Thank you for your 5/5 review of Mastersizer 3000, I am so pleased that you find it easy to use.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Africam Dudfield Cement factory



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Excellent results and our plant cannot run without it.
Rating: 5.0

  • Application Area:Analyze cement particle size

"The application is easy to use especially for routine analysis, we also gives reproducible results of high quality. It is efficient for our operation"

Review date: 08 Feb 2023 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: Coripharma



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Robust and reliable
Rating: 5.0

  • Application Area:Analyze particle size of pharmaceuticals

"The MS3000 offers great reproducibility and is easy to use. The instrument is robust and does not malfunction (in our 6+ years of experience). Comparing to MS 2000 the MS 3000 has much better software and for our analytical applications it is great that it fits into most fume hoods, which the MS 2000 did not. The only disadvantage, we have found, of the MS 3000 is that it does not perform well when using Hydro MV filled with light liquid paraffin."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Ingibjorg Gudmundsdottir, It is always a pleasure to hear from valued customers who have been users of the MS2000 and upgraded to MS3000, a lot of innovation went in to decreasing the footprint 😊 Viscous liquids can be tricky but if you need it, we can certainly recommend a few things that will help, please contact your local Malvern Panalytical support team or you could visit www.malvernpanalytical.com where there are some useful guides. A recorded webinar ‘Making laser diffraction measurements in organic solvents or oils’ might be able to give you some tips.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: South China University of Technology



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Good product need improve
Rating: 4.3

  • Application Area:Emulsion analysis

"Mastersizer 3000 is easy to use. But the sample glass is easy to be duty."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Jiawei Lin, Thank you for your feedback, I am happy that you find the system easy to use. I hope you also find our cells and windows easy to remove to assist with cleaning. However, if you have further comments about the sample windows we would welcome the feedback through your local Malvern Panalytical support team or you can access the customer portal through the website at www.malvernpanalytical.com
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: University of Helsinki



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Nice equipment, everyday use in research.
Rating: 5.0

  • Application Area:Particle size food materials

"Easy to use, wet and dry feeders, suitable for many kinds of materials. Program help's you all the time."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Outi Brinck, It is wonderful to hear your feedback on the Mastersizer 3000, thank you for sharing.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: ASIA CEMENT HUALIEN PLANT



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
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Useful instrument for knowing the size distribution
Rating: 4.0

  • Application Area:Testing cement sample

"1.It's easy to familiar with the operation. 2.Testing with very short time 3.Cleaing process is quite simple. 4.High stability for laser strength. 5.For report output, there're many useful format."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear wang Chih-Chi I am so pleased that you have such a good experience with Mastersizer3000. Thank you for taking the time to list out your positives.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: 阿克苏诺贝尔功能涂料(常州)有限公司



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Use Malvern, you deserve it! 使用马尔文,你值得拥有!
Rating: 5.0

  • Application Area:Powder coating

"This type of particle size analyzer is very easy to use, easy to maintain, true and reliable data, first-class after-sales service, and can be used for 10-20 years 此型号粒径仪使用非常顺手,维护方便,数据真实可靠,售后服务一流,能坚持使用10-20年"

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear 成 刚 吴 , Thank you for your 5/5 review of the Mastersizer 3000. It is great to hear you find the Mastersizer easy to use and reliable and that our aftersales team have been supporting you where you need it.
  • Status:

    Reviewer

  • Member since: 2023

  • Organization: CIMED



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great and robust equipment.
Rating: 5.0

  • Application Area:API and excipients analysis for pharmaceutical purposes

"The Mastersizer 3000 is a solid and robust equipment, which can be used 24/7 without any surprises on daily routines, such as quality control. If well cared, it doesn't lose its calibration and the results produced are reproducible. Besides, the after sales Malvern Panalytical team is always available to understand and help customers on any necessity they may have. From my experience, this is the best equipment available on the market nowadays for particle size distribution analysis by laser diffraction."

Review date: 08 Feb 2023 | Mastersizer 3000

Manufacturer's Response

Dear Mateus Felipe Schuchter Ambrósio Thank for taking the time to make such a thorough and positive review of the Mastersizer 3000. We are so happy to hear your great feedback on our aftersales support too, it is something we take pride in.
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: RSA Put. Ltd, Thimphu



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great and super cool
Rating: 5.0

  • Application Area:Mining

"Very authentic application in both sizes and size based ratio studies. Consumables are cheap and requires less maintaining with readily available software in the Malvern website (including for updated version). Very reliable and accurate result with options to measure different products"

Review date: 12 Dec 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: Hovione



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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A modern design, which appeals the buyer, and very user's friendly.
Rating: 4.0

  • Application Area:Drug substance and Drug product particle size determination

"More compact and presents a modern design. The larger range of measurement allows a higher applicability. Very easy to use and navigate through the software. More users' friendly than the previous module presenting a full comply audit trail system required for Data Integrity. Unfortunately, the need of use volatile organic solvents for pharmaceutical purposes in the wet dispersion unit was not completely accomplished due to the fast heating of the solvent while stirring. The design of the dry dispersion unit while using the general purposes functionality allows to eliminate the user influence on the sample loading in the unit."

Review date: 21 Nov 2022 | Mastersizer 3000

Manufacturer's Response

Thank you Elisabete for your constructive review which highlights many benefits of upgrading to the Mastersizer 3000. Please reach out to your local Malvern Panalytical Representative who will be able to discuss the option of utilizing our Thermal Control Unit during wet measurements involving volatile organic solvents.
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: Shanghai Medicilon Inc.



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Easily for routine testing and method development. Produce reproduced results.
Rating: 5.0

  • Application Area:API Particle Size Distribution

"Mastersizer 3000 is a new instrument in our lab. Our scientist can start to use it easily with Malvern's excellent training and post-sale services. Mastersizer 3000 is the best instrument for routine testing and method development for particle size distribution in pharmaceutical industry. It's easy to use, can produce particle size distribution results with reproducibility. It's an exceptionally good assistant in our new drug develoment."

Review date: 21 Nov 2022 | Mastersizer 3000

Manufacturer's Response

Jianwei we are pleased to see that you have given 5 across the board for the MS3000 and that it is proving to be a useful addition to your Pharmaceutical companies materials science capability.
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: LG chem. R&D



  • Ease of use
    3 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
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User friendly
Rating: 4.0

  • Application Area:analyze particle size in cnt solution

"It seems to be difficult to use compared to other manufacturers' equipment."

Review date: 19 Nov 2022 | Mastersizer 3000

Manufacturer's Response

Thanks Eugene for your recent review, we are happy to learn that you are satisfied with the instrument aftersales and value the instrument provides. Please reach out to your local Malvern Panalytical Representative who will be able to provide any additional training that will assist you in getting the most out of your Mastersizer 3000. As a Malvern Panalytical customer you have free access to a wealth of material on our website that can help you understand how best to use our equipment for your given applications.
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: NZ Aluminium Smelters Ltd



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Love this instrument
Rating: 5.0

  • Application Area:Particle size distribution

"Have used Mastersizer instrumentation for many years, the transition to the 3000 was effortless. The instrument delivers quality reproducible results. Having a service engineer in country helps tremendously with timely service when needed. Ease of use makes training effortless."

Review date: 20 Oct 2022 | Mastersizer 3000

Manufacturer's Response

Cheryl we are glad that you have found method transfer, system use straightforward and that you value the speed of accessibility to our service engineers. Many thanks for your review.
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: Syngenta Crop Protection Monthey SA



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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A powerful modular platfor for PSD method development and routine analysis
Rating: 5.0

  • Application Area:particle size distribution

"Smaller footprint, compact, ease of cleaning, automated routine tasks, improved safety (for both user and equipment), optical bench isolated from sample contamination, modular design with the wearable parts outside of the optical bench / equipment core. On the software part, major efforts have been invested in creating a more user-friendly platform, especially for method development (e.g. the playlist enabling a custom development plan). The data visualisation is clearly shown, and the averaging option combined with the statistics help significantly."

Review date: 17 Oct 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: Alkem Laboratories Limited



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Robust, reliable and reproducible particle size analysis
Rating: 4.3

  • Application Area:Particle size analysis

"Nice equipment for particle size analyze. Easy to use and results are quite reproducible."

Review date: 23 Sep 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: Micron Scientific



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Very easy to learn and use equipment, even for a novice who’s new to the industry!
Rating: 5.0

  • Application Area:Analyze particle size distribution of graphene powder

"As someone who is new to particle size analysis with no prior experience using the Mastersizer 3000 instrument or the software, I can attest to it being a very easy to both set up and use. I was able to get good repeatable results, and found the online guides and manuals extremely useful and easy to understand, even for a novice. The instrument is of extremely high build quality and the after sales support from Malvern and its agencies is also excellent!"

Review date: 07 Sep 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2009

  • Organization: sun pharma ltd.



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Pharmaceutical universe and particle size
Rating: 5.0

  • Application Area:characterization of solid powder, suspension, emulsions (Particle size)

"MS-3000 and its accessory is a compact and low weight. The Particle size result is reproducible, sensitive, accurate, robust and reliable. The software and instrument handling is user-friendly and online informative also. The particle size data obtained assist to scientist for critical decision-making throughout R&D and commercial manufacturing processes. I shall be always recommend Malvern-Panalytical product for characterization and quality of pharmaceutical product."

Review date: 06 Sep 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: JG Summit Olefins corp.



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Convenient & reliable for particle size analysis
Rating: 5.0

  • Application Area:particle size analysis of polymer

"Mastersizer 3000 is easy to use with fast analysis capability and good repeatability of results."

Review date: 06 Sep 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: GP Batteries



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    4 out of 5
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Essential for my work
Rating: 3.7

  • Application Area:powder particle size

"Provides good date for process improvement & material study"

Review date: 06 Sep 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: River Research Institute, Bangladesh.



  • Ease of use
    5 out of 5
    After sales service
    2 out of 5
    Value for money
    4 out of 5
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Great accuray and precision
Rating: 3.7

  • Application Area:Particle Size Analysis of Soil Sample

"The instrument is easy to operate. Little technical know-how is required. Operation and maintenance cost is low. This instrument has great accuracy and precision in analysing soil (Fine Sand, Silt, Clay) samples. In our lab analysis find a weighted residual value of around 0.25 for fine sand indicating a well fitting of Graduation curve. And also for Silt and Clay samples weighted residual value was around 0.70 indicating well-fitting Graduation curve."

Review date: 06 Sep 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: gsk



  • Ease of use
    3 out of 5
    After sales service
    3 out of 5
    Value for money
    4 out of 5
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Excellent instrument and its performance
Rating: 3.3

  • Application Area:Analysis of Pharma Drug Substance and Drug Product.

"Malvern-3000 Mastersizer is light diffraction instrument used for determination of PSD of drug Product and drug substances."

Review date: 06 Sep 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: CSIRO



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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A fantastically easy to use no fuss robust instrument, very much fit for purpose.
Rating: 5.0

  • Application Area:Particle size analysis

"A fantastic instrument for particle size analysis from size 0 to 3000um, easy to use as far as presenting samples to the instrument, easy to operate with a variety of configurations available to suite the material being analysed, easy to clean and reuse between runs. easy data manipulation. Annual verification and service is performed with no fuss. Results are repeatable, and a variety of useful accessories to suit requirements are available."

Review date: 06 Sep 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: Alkem Laboratories Limited



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Compact-Robust-Reliable-Reproducible Paricle Size Analyzer for Your Lab
Rating: 5.0

  • Application Area:Analysing particle size

"Malvern Mastersizer 3000 is robust, reliable, and gives reproducible results. It is very useful in the determination of particle size and for taking early decisions during development. Data reproducibility assisting in taking quick decisions with reduced TAT. A state-of-the-art sample handling system suitable for both dry and wet samples. It is value for money and its compact size makes it most suitable for your laboratory."

Review date: 06 Sep 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: SSR COLLEGE OF PHARMACY



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Excellent in working and result
Rating: 4.0

  • Application Area:Research scientist

"Excellent in working. No maintenance cost. Precise in results. Easy to use."

Review date: 06 Sep 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: Universiti Teknologi Malaysia



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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A top-notch instrument for particle size analysis!
Rating: 5.0

  • Application Area:Analyze various samples for research purpose

"The instrument is user-friendly and very easy to use. I could teach anyone to handle the instrument. Results given by the instrument are also easy to be explained. The interface of the software is magnificent!"

Review date: 06 Sep 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: Emcure Pharmaceutical Limited.



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Very very great instruments for the analytical purpose in pharmaceutical industries.
Rating: 5.0

  • Application Area:Analytical Method development/Product analysis

"Very accurate and high producability results. Easy to use, clean user friendly instrument and software (Mastersizer 3000 Ver. 3.62) as well."

Review date: 06 Sep 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: Invitron Advanced analytics pvt. ltd.



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Good performance. Very rugged instrument. Good reproducibility
Rating: 5.0

  • Application Area:pharmacetcal characterisation

"Good service. Engineer support is good."

Review date: 06 Sep 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: Bee Chems



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Has transformed the way we look at the quality of products
Rating: 5.0

  • Application Area:chemicals

"There is no one who can beat or match the brand value, service, support, and dedication of Malvern. I asked so many people before purchase and all of them had a unanimous choice... Malvern."

Review date: 06 Sep 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: viatris



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Simply Great
Rating: 5.0

  • Application Area:Complex injec tables

"The Mastersizer 3000 provides a variety of different options for particle size distribution analysis. It enables you to easily switch between wet or dry dispersion and for both methods you are provided with a lot of parameters to fit your analytical needs. That makes this analyzer the best choice for the analysis of PSD in varying fields of use and sample materials."

Review date: 04 Apr 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: Heia-Fr



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great results
Rating: 5.0

  • Application Area:Soil sizing

"Easy to use, and perfect to fulfill the soil sizing analysis in water dispersion. Finding the way to clean the device between use is not so easy."

Review date: 28 Mar 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2022

  • Organization: Oyu Tolgoi LLC



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Great instrument
Rating: 4.3

  • Application Area:mining

"Cost saving and reduced manual handling of regrinding process in Metallurgical Laboratory"

Review date: 24 Jan 2022 | Mastersizer 3000
  • Status:

    Advanced Reviewer

  • Member since: 2022

  • Organization: Amoli Organics Pvt Ltd



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Very nice
Rating: 4.3

  • Application Area:Particle size determination

"Good service, overall very good."

Review date: 22 Jan 2022 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: ThermoFisher Scientific



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
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Industry Standard
Rating: 4.3

  • Application Area:Pharmaceutical particle sizing

"Laser diffraction has been the standard for pharmaceutical sizing and the Mastersizer line has been headlining the testing for decades. The unit's relative ease of use combined with a wide range that allows to analyze a wide variety of size distributions are the Mastersizer's selling points. Though the HydroS design leaves some to be desired, the system as a whole is relatively quick and easy to use when couples with a good method."

Review date: 22 Dec 2021 | Mastersizer 3000

Manufacturer's Response

We are pleased that you found the MS3000 easy to use and applicable to a variety of samples due to the instruments dynamic range
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Aluminum Corporation of China



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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An essential instrument for powder production。
Rating: 5.0

  • Application Area:Aluminum hydroxide and aluminum oxide powder

"The operation is simple, the measurement result is reliable and stable, and the after-sales service is timely, which can help users solve practical problems."

Review date: 19 Dec 2021 | Mastersizer 3000

Manufacturer's Response

Zhigang, we appreciate your feedback, and that you are pleased with the instrument and the level of after sales support provided.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Aurubis AG



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Enormous flexibility and variability to fit your analytical needs!
Rating: 5.0

  • Application Area:Particle size distribution analysis

"The Mastersizer 3000 provides a variety of different options for particle size distribution analysis. It enables you to easily switch between wet or dry dispersion and for both methods you are provided with a lot of parameters to fit your analytical needs. That makes this analyzer the best choice for the analysis of PSD in varying fields of use and sample materials."

Review date: 17 Dec 2021 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Cargill



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great and accurate result
Rating: 5.0

  • Application Area:PSD analysis of starch and modified starch

"The Laser Diffraction particle sized distribution analyzer is easy to use, especially for dry powder of material, the result is repeatable, and the sample inlet is use vacuum pump which is very effective and fast."

Review date: 17 Dec 2021 | Mastersizer 3000

Manufacturer's Response

Many thanks for the review and awarding us top marks in all categories.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Pilanesberg platinum mine



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Quality output of results in just a few minutes.
Rating: 5.0

  • Application Area:Particle size determination for mining ore material

"The application is fairly simple to use. The instrument has fewer components making them easily accessible for maintenance purposes. The instrument is robust and it has proved its capabilities in our 24hr operations, we only achieved 3 downtimes in an annum for which they were attended within 24hrs upon logging a call to Malvern Panalytical service engineers. The method was developed by us chemist with support from the OEM remotely. It has cut short the long turnaround time of our previous traditional particle size analysis methodology. I highly rate Mastersizer 3000 for the quality and productivity it has brought to the mining industry."

Review date: 16 Dec 2021 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: AGNO PHARMA NJ



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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We rely on this instrument for product development and research.
Rating: 5.0

  • Application Area:Particle size analysis

"This machine was essential for our analysis for particle size, which has been traditionally used in the pharmaceutical industry with easy method transferability and reliable results. Support and ease of use of the equipment are above excellence. Industry-standard for particle analysis with user-friendly software. Compliant with industry-standard regulations and documentation."

Review date: 16 Dec 2021 | Mastersizer 3000

Manufacturer's Response

Arun, thanks for your positive review, it seems like the Mastersizer 3000 has exceeded your expectations from a method transfer, aftersales support, user experience and regulatory compliance perspective.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: SEL biochem Xinjiang Co., LTD.



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
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Great result.
Rating: 4.7

  • Application Area:Analyze particle size distribution

"The operation of the equipment is very simple and convenient, and the user experience is good."

Review date: 16 Dec 2021 | Mastersizer 3000

Manufacturer's Response

Junli, we are happy that you found the Mastersizer 3000 simple to use and a good user experience.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Citicpacific mining



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Excellent machine, alway get what you expect
Rating: 5.0

  • Application Area:Particle sizing for iron ore concentrate samples

"The machine is completely auto, easy to use, the UI is user-friendly, the results contain a lot of information in case the engineers need the details to further analyze the samples. The machine is also robust."

Review date: 16 Dec 2021 | Mastersizer 3000

Manufacturer's Response

Xiaomeng, we value your feedback and are pleased that you find the Mastersizer 3000 easy to use and robust.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Nazarbayev University



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
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Excellent results, high accuracy, indispensable in the lab
Rating: 4.7

  • Application Area:Particle size measuring

"Effective for particle measurements in a wide range, the ability to process the results after analysis, Easy to clean and maintain."

Review date: 15 Dec 2021 | Mastersizer 3000

Manufacturer's Response

Askhat, many thanks for taking the time to provide your feedback. We are pleased that you find the Mastersizer 3000 dynamic measuring range, post analysis processing useful, and that it is an instrument which is easy to clean / maintain.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Farmoquímica S/A



  • Ease of use
    3 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Equipment with many features and possibilities, especially for method development.
Rating: 3.7

  • Application Area:Assess the granulometric profile of API or drug.

"Equipment very sensitive to external variations. requires special care in cleaning the reading cells. Software requires updates to meet system validation requirements."

Review date: 15 Dec 2021 | Mastersizer 3000

Manufacturer's Response

Vittório, many thanks for your feedback. We are pleased that you find the Mastersizer 3000 a valuable investment and are happy with the after sales service. Please reach out to your local Malvern Panalytical Representative whom will be able to assist you with your comments.
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Henkel



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great instrument, industry standard.
Rating: 5.0

  • Application Area:Adhesives, fillers

"The instrument is very easy to use. There are lots of build in method development tools for daily practice. The after sales care is excellent. The team have tremendous knowledge about the instrument and technology, they always provide instant answers to any questions I have. It's one of the best investments."

Review date: 15 Dec 2021 | Mastersizer 3000

Manufacturer's Response

Xiaoyan, many thanks for your feedback. We are pleased that you feel that the Mastersizer 3000 is one of your best investments and that you have given the instrument a 5/5 for all review categories.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Covestro LLC



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Reliable and robust results. Could not live without it.
Rating: 5.0

  • Application Area:Particle size of various materials used in the making of flexible foam

"I receive ~ 6-8 samples per week to analyze. After some initial preliminary calibration and evaluation of our sample type and solvent, the Mastersizer3000 provides reliable and robust analyses/results. Our weekly standard check produces results to +/- 0.1%. The instrument is easy to clean. Malvern's service engineers answer questions within 8 hours and are available to come to our site for an annual preventive maintenance visit. We have never needed a service visit since 2014, when we purchased the instrument."

Review date: 15 Dec 2021 | Mastersizer 3000

Manufacturer's Response

Christine, thank you for your feedback. We are pleased that you found the Mastersizer 3000 to be reliable, robust, easy to clean and that the rapid 8 hours query turnaround has exceeded your expectations.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Alamo Cement



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great instrument for quality control
Rating: 5.0

  • Application Area:Particle size analysis and characterization of cement

"The instrument analyses the particle size distribution of powders and it shows great reproducibility in results, it helps me on quality control and process optimization and we are very happy with the device."

Review date: 15 Dec 2021 | Mastersizer 3000

Manufacturer's Response

Hi Ricardo, many thanks for your positive review, it’s great to hear that the Mastersizer 3000 is proving to be reproducible during your testing and helping you optimize your building materials processes.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Agrosava d.o.o



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
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I would recommend it to whoever needs particle size diatribution determination.
Rating: 4.7

  • Application Area:Analize pesticide formulations

"Malvern Mastersizer 3000 is an instrument every laboratory should have. It is very ease and logical to use. The results obtained are reproducible and reliable. Whereever there is dry or wet milling there should be this instrument."

Review date: 15 Dec 2021 | Mastersizer 3000

Manufacturer's Response

Hi Miloš, many thanks for your great review, glad that you find the instrument easy / logical to use and provides you with reproducible & reliable results.
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: City of Calgary



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
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Great instrument, new and not popular for stormwater
Rating: 4.7

  • Application Area:Analyze stormwater samples for PSA

"There is very little information available for stormwater samples to be analyzed by Laser diffraction and that is the biggest challenge!"

Review date: 15 Dec 2021 | Mastersizer 3000

Manufacturer's Response

Parastoo, it’s good to see you are pleased with the Mastersizer 3000 ease of use, after sales and value for money. If you contact your local Malvern Panalytical representative, they should be able to provide you with guidance around your stormwater samples application.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: shandong taian peitianmen dajiexishou



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Good product
Rating: 4.3

  • Application Area:Sample size analysis

"Easy to use, high stability, workstation easy to use"

Review date: 25 Nov 2021 | Mastersizer 3000

Manufacturer's Response

Many thanks Xu for the Mastersizer 3000 review. We are pleased to learn that you found the instrument / software easy to use, highly stable, good value for money and are satisfied with the after sales service.
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Roquette Usa



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    2 out of 5
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Reliable equipment and cost effective if used routinely. Easy to use.
Rating: 3.0

  • Application Area:Food Ingredients/Non-Animal Protein materials for Particle Size

"The equipment is easy to use and does not require daily calibration. Calibration is done annually and our group has Malvern do this annually. Training could be better and it should be on-line. Dry particle analysis is very easy for free-flowing materials. It gets more difficult when the moisture content is higher and the product is sticky in nature. This is where training would help or helpful hints. The wet analysis is very easy. Hydration of material could be an issue and the lab needs to experiment with the time of hydration versus particle size. Data is typically taken directly from the results page. Reports would be nice if we were trained to do so. Again, training would be helpful. This would apply to all vendors and teach customers how to design reports from their software. The software has errored only a few times in 3 years but it is a mystery when it happens and the solution was to restart the software. The cost of the equipment is high. The information is valuable to us. Service contract or Annual maintenance is high but probably in -line with other vendors. The equipment is reliable"

Review date: 22 Nov 2021 | Mastersizer 3000

Manufacturer's Response

Thank you Jack for the Mastersizer 3000 review, we are glad that you have found the instrument easy to use and reliable. There is a considerable amount of resources available online (https://www.malvernpanalytical.com/en/support/product-support/mastersizer-range/mastersizer-3000) and (https://www.malvernpanalytical.com/en/learn/knowledge-center/) that will help you get the most out of the equipment. Please get in touch with your local Malvern Panalytical Representative regarding your training and data reporting requirements.
  • Status:

    Advanced Reviewer

  • Member since: 2021

  • Organization: Rubicon Research Pvt Ltd.



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Easy analysis
Rating: 5.0

  • Application Area:Pharmaceuticals

"Ease of use"

Review date: 15 Nov 2021 | Mastersizer 3000

Manufacturer's Response

Vedika many thanks for your review of the Mastersizer 3000 and we are pleased that our product / after sales support has warranted your 5 star rating.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: BINGGRAE NAMYANGJU FACTORY



  • Ease of use
    5 out of 5
    After sales service
    3 out of 5
    Value for money
    3 out of 5
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It is a good product, but there is a limit to the after-sales service.
Rating: 3.7

  • Application Area:Particle characterization

"As a particle analyzer by laser diffraction method, the reliability of inspection results is very high. However, there are many sensitive parts depending on the sample, and cleaning and managing the lens is also very important. A stable state should be maintained during the inspection preparation stage, but as the inspection equipment ages, the maintenance in that state seems to be gradually shorter. "

Review date: 18 Oct 2021 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Nippon Paint(M) Sdn Bhd



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Easy to use
Rating: 4.0

  • Application Area:Coating

"Software comes with built-in expertise that eases analytical tasks."

Review date: 11 Oct 2021 | Mastersizer 3000

Manufacturer's Response

Thanks Jye Yin for the feedback you provided, we are pleased to hear that the built-in software expertise has helped expedite your analysis at Nippon Paint.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Roketsan



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
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Software needs some corrections.
Rating: 4.3

  • Application Area:Particle size analysis

"Hydro LV unit is ok when water is used but other solvents(like ethanol, heptane) make bubbles which may affect the test result. We are also using Mastersizer 2000G in which the sieve analysis calculation is a helpful tool that doesn't take place for 3000. I'd rather prefer to have this option for 3000 instrument software too. Moreover, for 2000G, the stirrer unit has three controls which are ultrasound, stirrer, and pump. But for 3000 LV unit, there is only stirrer and ultrasound options. This is not enough to overcome the bubbling problem. In my opinion, the pump should also be one of the controls like in Mastersizer 2000G."

Review date: 20 Sep 2021 | Mastersizer 3000

Manufacturer's Response

Hi Ender, many thanks for your review. When using organic solvents the issue is likely to be related to thermal stability and not bubble formation due to their volatility. Stirrer speed and paddle speed are the same thing as the same motor controls the shaft to which the propellers and paddles which control stirring / pumping are attached. You can use the “user sizes” in the “data processing” part of the MS3000 software to replicate the sieve cuts used on the MS2000 sieve analysis calculation. If you require any additional detail regarding this response please consult with your local Malvern Panalytical representative.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Microlabs



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
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Great instrument with accurate, reproducible and traceable particle size measurements.
Rating: 4.7

  • Application Area:Analysis of particle size for different API's and formulations used in pharmaceuticals

"MS 3000 instrument measures the size of particles contained within a sample and presenting data according to the user’s needs. MS 3000 has different dispersion units depending upon the user needs/application/sample quantity like dry (From fragile powders to coarse abrasives) and wet (From large volume to small volume-LV,MV,SV). It has exceptional resolution across the entire measurement range and precise, rapid and reproducible measurement with no cross-contamination. With 21 CFR compliant software with measurements traceable to USP, EP and ISO standards. A rapid data acquisition rate significantly increases the amount of measurement data feeding into the analysis there by making the accurate measurements with faster rates. Analytical reproducibility is improved when compare with other OEM's and even the most poly disperse samples are characterized accurately."

Review date: 16 Aug 2021 | Mastersizer 3000

Manufacturer's Response

Thank you for your detailed review of the Mastersizer 3000, it’s great to hear that you’ve found it to be a flexible, reproducible system.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: 山东鲁北企业集团总公司



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Exquisite manufacturing, great results, incomparable.
Rating: 5.0

  • Application Area:Material size distribution

"The operation of the instrument is simple and stable, the software is all in Chinese, the interface is simple and easy to operate, and the data repeatability and reproducibility are very good. All the data detected by Malvern laser particle size analyzer is generally recognized by various industries and is equivalent to the highest testing standard."

Review date: 14 Aug 2021 | Mastersizer 3000

Manufacturer's Response

Malvern Panalytical are pleased to hear that your user experience of the Mastersizer 3000 lived up to and hopefully exceed your expectations as an end user.
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: jubilant Generics ltd



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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The machine in truly amazing in terms of performance.
Rating: 4.3

  • Application Area:Particle size determination

"The machine is smaller in size as compared to the Malvern 2000. It is easy to use and gives faster results. Wide range of applications in pharma."

Review date: 18 Jun 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Vinay, we’re glad to hear you’re finding the Mastersizer 3000 quick and easy to use.
  • Status:

    Advanced Reviewer

  • Member since: 2020

  • Organization: Monash University



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
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Great results, easy to use!
Rating: 4.7

  • Application Area:Pharmaceutical sciences

"Very effective in determining size distribution of microparticles!"

Review date: 02 Jun 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Nam, glad to hear you’ve found the Mastersizer 3000 effective in your work!
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Gharda Chemicals Limited



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great result.
Rating: 5.0

  • Application Area:Particle sizing

"Achieving good quality of results and good service provided."

Review date: 02 Jun 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the feedback Satyendra, we’re glad to hear you’re getting good results and had a good experience with our service team.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Hetero Labs Ltd



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Fantastic instrument suitable for a variety of applications.
Rating: 4.0

  • Application Area:Pharmaceutical products

"Great design. User friendly & accurate results. Reliable service. Performance of the instrument is very good."

Review date: 31 May 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the review, it’s good to hear you’ve had a good experience with the Mastersizer 3000 and our service team.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Biostadt India Limited



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Results are great.
Rating: 4.3

  • Application Area:Analyzing particle size distribution in suspended conc. products.

"After regular use of the instrument, we have achieved the desired quality of our product. The quantity of product has also increased."

Review date: 31 May 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the feedback Ashash, it’s great to hear that the Mastersizer has helped you improve product quality and quantity!
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Chandigarh University



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
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Great results, accuracy and repeatability.
Rating: 4.7

  • Application Area:Particle size for soil

"Service is good - we use a third party lab for the analysis of soil particle size. Results are good and help fulfil our needs for further research. Instrument result repeatability is good and highly accurate. The Mastersizer is a good instrument."

Review date: 31 May 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Sushma, great to hear that the Mastersizer 3000 is helping to further your research!
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: PT. Musim Mas



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
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Great result and very trusted instrument for sizing.
Rating: 4.7

  • Application Area:Analyze particle size for bleaching earth

"Ease to use, especially for those who study particle size. The analysis report is very eye-catching because you can customize yourself what you need to have in it. Performing calibration is very easy. Same for maintenance. The applicants are very communicative with us to find another method useful for our application. Mastersizer 3000 is for better research life."

Review date: 25 May 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the feedback Hendrik, we’re glad to hear that you’ve found the system easy to use and have been customising the reports to meet your needs!
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: HUNG NGHIEP FORMOSA



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great results.
Rating: 5.0

  • Application Area:Particle size control in the production process

"Fast measuring device accurate results, easy to use. "

Review date: 20 May 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the feedback Khánh!
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: AkzoNobel



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great.
Rating: 5.0

  • Application Area:Lab use

"Good quality, easy to use."

Review date: 20 May 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Thaun!
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: PI Industries Ltd



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Accuracy of results is the best.
Rating: 5.0

  • Application Area:Particle size analysis of fine chemicals

"We have achieved high quality and reproducible results. It is easy for use."

Review date: 18 May 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Yogesh, we’re glad to hear that you’ve found it easy to achieve good results.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: BRAHMANI RIVER PELLETS LIMITED



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great results.
Rating: 5.0

  • Application Area:Analyze iron ore pulp concentrate

"Easy to use."

Review date: 17 May 2021 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Reckitt



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Thankful for the great experience.
Rating: 5.0

  • Application Area:Analysis of Milk powder/sugars/Raw materials and liquid emulsions

"Thank you Malvern for the great customer service. Especially after sales service from Senior Product manager Ms Doris Lim. Very professional and friendly. Provided us with great advice and technical notes/white papers relevant to our field. In addition, service scheduling and customer service care was always prompt and efficient. Instrument was easy to use and easy to maintain with proper care and SOP. Even to set up your own experiments and SOP was easy. Rapid and accurate measurements, easy to use module and system."

Review date: 17 May 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for you review Joey. It’s great to hear that you’re finding the system easy to use, getting good results and that you’ve had such a good experience with our partners at DKSH!
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Stepan Asia Pte Ltd



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Easy to use!
Rating: 4.3

  • Application Area:Particle size of Pesticide actives (solid)

"MS3000 is user friendly but you need to understand the working mechanism of the machine to create your own SOP. It is easy to maintain though it requires some manual cleaning after it has been used after some time. Preventive Maintenance done once every 6 months is a good time frame to ensure that the machine is in good working condition. The results are sometimes not reproducible but it could be due to the nature of the samples being tested."

Review date: 17 May 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the feedback Clarice, we’re glad to hear you’re finding the instrument easy to use. If you need some guidance on setting up your SOPs and improving reproducibility, then look at our webinars or get in touch. https://www.malvernpanalytical.com/en/learn/events-and-training/webinars/W190430Masterclass2.html
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: University of South Australia



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Great results!
Rating: 4.0

  • Application Area:Analyze soil, cement, tailing, sediment, emulsion samples

"Good value for money."

Review date: 04 May 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the review, we’re pleased to hear that you’ve found the Mastersizer 3000 good value.
  • Status:

    Advanced Reviewer

  • Member since: 2021

  • Organization: Rubicon Research Pvt Ltd.



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
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Would be great to get more training involving end users.
Rating: 4.7

  • Application Area:Determine particle size of drug products

"Its time saving for us, all we need is regular training to be able to explore all the available features of the instrument."

Review date: 24 Apr 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the feedback Vedika, we’re pleased to hear the system is saving you time. We have lots of options to help you get the most out of your Mastersizer: there are miniguides and videos in the software, a series of webinars on our website, e-learning courses or on-site training. Please get in touch and let us know what works best for you!
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Acme limited



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Easy and accurate results within specification.
Rating: 5.0

  • Application Area:Pharmaceutical API

"It is very effective and easy to use for particle size distribution tests. We can get results quickly."

Review date: 24 Apr 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Atiqur, glad to hear that the Mastersizer is helping you get your data quickly.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: 地理



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    5 out of 5
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Some functions need to be improved.
Rating: 4.0

  • Application Area:Soil particle size analysis reverses the environment

"The accuracy of the instrument is very good, but it is a little troublesome to operate, and the pure water needs to be replaced frequently. It is also because the experiment is unfamiliar, and the pure water is not well prepared. The self-cleaning function of the machine is not easy to use, and some sand particles cannot be thoroughly cleaned."

Review date: 24 Apr 2021 | Mastersizer 3000

Manufacturer's Response

We are glad to hear that you are pleased with the instrument accuracy, please reach out your local Malvern Panalytical application support to get help with effective cleaning of your dispersion unit between measurements
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Hemofram. AD



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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I have always admired the brilliant technical solutions that come from Malvern!
Rating: 5.0

  • Application Area:Pharmaceuicals

"The product is practically indispensable in the analysis of APIs. Accurate and reliable results. Results obtained are helpful for scientist for quick decision making during product development. User friendly instrument, robust and with higher sensitivity, low amount of sample is required. It is reliable, easy to use, and gives us the right results every time. We bought both the dry and wet feeder accessories for Mastersizer 2000 and Mastersizer 3000. At present we are transferring methods from Mastersizer 2000 to the Mastersizer 3000. Both of them are easy to use. I found these products to be good value for money!"

Review date: 23 Apr 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Aleksandar, it’s great to hear that the results are really helping with your APIs and that you’re finding both instruments easy to use!
  • Status:

    Expert Reviewer

  • Member since: 2020

  • Organization: INTAS PHARMACEUTICALS LIMITED-ASTRON DIVISION



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Mastersizer 3000 series is worth buying.
Rating: 5.0

  • Application Area:Pharmaceutical analysis

"Mastersizer 3000 series instrument has great sensitivity and reproducibility. This instrument can be used for both wet and dry applications. For both applications, the instrument has great ease of access. Instrument gives robust and reproducible results in its specification limits. Also it requires very lowmaintenance."

Review date: 27 Mar 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Sunil, great to hear that you’re finding the Mastersizer 3000E easy to use and reproducible for your wet and dry applications.
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: university



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
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It is effective.
Rating: 4.7

  • Application Area:Soil sizing

"Mastersizer 3000 can use dry and wet samples. It is effective for measuring soil particle size distribution by the dry method."

Review date: 14 Mar 2021 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: Lafarge Africa Plc, Ewekoro Plant, Ogun State, Nigeria.



  • Ease of use
    5 out of 5
    After sales service
    3 out of 5
    Value for money
    4 out of 5
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The result reproducibility is superb.
Rating: 4.0

  • Application Area:Particle size distribution

"Mastersizer 3000 is a very user-friendly instrument. First level user maintenance is easy and it rarely breaks down. Value for money in determining grinding efficiency and product optimization. Can be operated by a first time user following simple guidelines."

Review date: 18 Jan 2021 | Mastersizer 3000

Manufacturer's Response

Thanks for the feedback Taiwo. We're glad that you've found the Mastersizer reliable and it's brought value to your business!
  • Status:

    Reviewer

  • Member since: 2021

  • Organization: University of Manitoba



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Thorough training brought out great usability!
Rating: 5.0

  • Application Area:Particle size distribution in soil and sediment

"The illustrated and indexed user manual is great. The online training modules with trouble shooting and data graph examples are superb. I was able to write an SOP with detailed scope and references from these two resources. I went from being a complete novice, to being able to describe the theory behind the choices of how we set up our instrument's SOP. Within a month, a graduate student had gone on to running 500 samples with no problems whatsoever. No more sending samples to another lab with competitive time slots. No more lengthy explanations of how things could be "problematic". The Mastersizer 3000 software's customizable UI has caused students to take an interest in how much information they can see during a lab run...causing them to think critically about their data. Before it was just another CSV file to run statistical analysis on. The instrument has a small footprint compared to it's predecessor the MS2000. Actually, it is compact compared to a lot of instruments that have fluids flowing in and out of them! The surface is robust; I am not afraid of cables or cords getting caught on each other."

Review date: 15 Jan 2021 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Cipla



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Good experience with correct accuracy.
Rating: 4.0

  • Application Area:Particle size analysis

"User friendly instrument with higher sensitivity, low amount of sample is required."

Review date: 24 Dec 2020 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: jubilant Generics ltd



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great results, some optimization needed.
Rating: 5.0

  • Application Area:Particle size determination

"Product is good, some optimization needed."

Review date: 09 Dec 2020 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: 3M Company



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Consistency, reliability, ease of use.
Rating: 5.0

  • Application Area:Process manufacturing product quality verification

"Consistency, reliability, ease of use. Consistency of measurement accuracy allows us to verify the process output without concern of measurement error. Former equipment was susceptible to material buildup that would be a variable with consistent reliable results. Reliable operation and performance, even in the manufacturing environment. This is also facilitated by the ease of cleanup between sample runs. Ease of use allows multiple manufacturing line personnel to conduct the required testing and not be a variable with the overall production quality."

Review date: 04 Dec 2020 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Brian, it's great to hear that the ease of use is giving you and your operators greater confidence with your measurements and your processes.
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Dalhousie Univeristy - Minerals Engineering Centre



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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I would highly recommend the MS3000 to any lab. It will save you time and money!
Rating: 5.0

  • Application Area:Mineral processing, industrial chemistry, pharmaceuticals

"Our lab (Dalhousie University) has used a Malvern particle sizer since the mid 1980's. We purchased the MS3000 in 2013 and it has been operating flawlessly since. It has always been extremely reliable, easy to use, and gives us the right results every time. We bought both the dry and wet feeder accessories; a huge time saver when switching between water soluble samples and inert materials. This machine has paid for itself many times over."

Review date: 04 Dec 2020 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Daniel, it's great to hear that your lab have been using our particle sizers since the 80s! And we're glad to hear you're finding the Mastersizer 3000 easy to use and reliable.
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Viatris



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great information in the knowledge center.
Rating: 5.0

  • Application Area:Pharmaceuticals

"We use the Mastersizer 3000 for various raw material testing. All dispersant units are used, Aero S, Hydro EV, Hydro MV, Manual volume unit. At present we are transferring methods from the Mastersizer S and Mastersizer 2000 to the Mastersizer 3000. Equipment is easy to use. What I have found very useful is the knowledge center on the website which also includes the recorded webinars. trouble shooting aspects have been great, understanding the theory behind the practical work. We had to modify our cleaning steps to reduce the effects of thermal gradients."

Review date: 23 Nov 2020 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Logie, it's good to hear that you're finding Mastersizer easy to use and the knowledge center helpful. Good luck with transferring the rest of your methods!
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: cadila healthcare ltd



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Precise results, always loved this product.
Rating: 4.3

  • Application Area:Analyse active pharmaceutical ingredients

"The product is very useful for analysis of APIs. Accurate and reliable results are helpful for scientist for quick decision making during product development. The product is very user friendly. The after sale service is commendable. I found this product to be good value for money."

Review date: 23 Nov 2020 | Mastersizer 3000

Manufacturer's Response

It's great to hear that the Mastersizer is helping your scientists during product development. Thanks for the review!
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Luminescene International Ltd



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
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Awesome piece of kit!
Rating: 3.7

  • Application Area:Particle analysis

"Fantastic machine which performs flawlessly providing repeatable results each time. Easy to install and setup with the online videos. It would have been nice to have on-site training, but the software is fairly self-explanatory and easy to use. We had great support over the phone when needed."

Review date: 23 Nov 2020 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Richard, it's great to hear that the self-install went smoothly and that you've had the support you needed.
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: University of Helsinki



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Useful equipment.
Rating: 4.0

  • Application Area:Food materials

"Easy to use, easy to clean, refractive index library could contain more data."

Review date: 23 Nov 2020 | Mastersizer 3000

Manufacturer's Response

Thanks for the feedback Outi, there are some resources on our website for determining optical properties (https://www.malvernpanalytical.com/en/learn/events-and-training/webinars/W200211LDBasics1), but we'll also look at putting more in the software.
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Antaria Pty Ltd



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
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Fantastic instrument, a staple in the laboratory.
Rating: 4.7

  • Application Area:Particle size analysis of zinc oxide

"The ease of use compared to the older 2000 unit is incredible! Changes in the software make it much more user-friendly for technicians at an everyday-use level with the method wizard. The technicians have always been very helpful with advice for the development of new methods and how to optimize them depending on the carrier oil or the particle of interest. The 21 CFR 11 compliance package has also been an incredible help with the transition to data integrity requirements for many regulatory bodies."

Review date: 23 Nov 2020 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Joshua, it's good to hear that you've found the software easy to use!
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Fantastic Farms



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great instrument, easy to use and gives great insight.
Rating: 5.0

  • Application Area:Milk alternative beverage characterization

"Great instrument and great customer care."

Review date: 22 Nov 2020 | Mastersizer 3000

Manufacturer's Response

Thanks for the feedback Keren, glad to hear that you've had good support.
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: ULB



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Easy of use and an excellent after-sale service.
Rating: 5.0

  • Application Area:Pharmaceutical products, food products

"The Mastersizer 3000 is very easy to use. This machine provides an excellent way to characterize and control the particle size of our products in development. The software is very complete and allows us to optimize the results to be as accurate as possible. Malvern Panalytical is very reactive to help us and provide a lot of services and a large amount of webinars all year long. The best."

Review date: 22 Nov 2020 | Mastersizer 3000

Manufacturer's Response

Thanks for your review Ismaël, we're glad to hear that you've found the Mastersizer easy to use and effective in your product development. We're very proud of our webinar program so it great to hear you've found it helpful!
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Multotec



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Awesome product! Would definitely recommend for particle size analyses.
Rating: 5.0

  • Application Area:Mineral processing

"Best piece of equipment to use when a particle size distribution of a material is needed. It is fast at delivering reliable data. Cleaning is fast and the use of the program is easy."

Review date: 21 Nov 2020 | Mastersizer 3000

Manufacturer's Response

Great to hear that you're getting fast reliable results, thanks for posting a review Raymond!
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: RSA Put. Ltd, Thimphu



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great equipment, proud to operate one.
Rating: 5.0

  • Application Area:Mining-test for grounded calcium carbonate size

"In a place as remote as Bhutan, Malvern Mastersizer has added much needed quality assurance in my area of work. Easy to operate and avail guidance from website, I am proud to operate one in my lab. I not only test in my lab for my company, I also help mining companies around my locality carry out test. They will soon be ordering their own one. Having Mastersizer has made me proud."

Review date: 20 Nov 2020 | Mastersizer 3000

Manufacturer's Response

Thanks Sonam, it's great to hear from you all the way from Bhutan! We're glad to hear that Mastersizer is helping you and other local companies improve quality, we're proud to have you as a customer!
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: University of Minho



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Outstanding instrument for sediment size analysis. Great value for money.
Rating: 4.7

  • Application Area:Sedimentology

"MasterSizer 3000 is a very interesting product that has replaced the previous methodology for sediment analysis that we had in our research workflow. It's a robust instrument, that delivers trustworthy and consistent results. It has a particle analysis size spectrum bigger than we had before and the software that supports it is very robust and feature rich. The only thing that can be improved are the routines for cleaning after a sample analysis because, most of the time, under some setup circumstances, it takes more time to prepare the instrument for another sample that the time needed for each analysis. However this is a minor issue that can be easily solved."

Review date: 20 Nov 2020 | Mastersizer 3000

Manufacturer's Response

Sediments can be challenging samples, so it's great to hear that you're getting good results. We'll take on board your feedback about the cleaning process, thanks for the review!
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: University of Maryland Baltimore County



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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This instrument is an essential part of our lab.
Rating: 5.0

  • Application Area:Particle size analysis

"The Mastersizer is very effective at providing useful data in a short amount of time. It is easy to use and provides consistent, reliable results."

Review date: 20 Nov 2020 | Mastersizer 3000

Manufacturer's Response

Great to hear that the Mastersizer is giving you the data you need, thanks for the review Michael!
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: "Nazarbayev University"



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Precise measurements, excellent assistant.
Rating: 5.0

  • Application Area:Particle size analysis

"I started using Mastersizer recently, after half a year of downtime. Calibration was easy, and analysis started immediately. Automatic cell cleaning system is perfect, repeatet analysis of the same samples showed very good reproducibility. Even new users find it easy to learn to work with Aero S model for dry samples analysis. Nonetheless wet analysis is preferred for us. The most imporatant thing is to keep the sample bath clean, expecially the glass and your Mastersizer 3000. This will make sure it works for a long time and correctly!"

Review date: 20 Nov 2020 | Mastersizer 3000

Manufacturer's Response

Good to hear that your Mastersizer is up and running again and you're getting good results! Thanks for the review Askhat!
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Armor



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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The best in particle sizing.
Rating: 4.3

  • Application Area:Inks

"Upgrading form Mastersizer 2000 to Mastersizer 3000 was really easy, data is more accurate at 100 nm scale. Malvern stands as a top quality manufacturer in particle sizing, with a high level of expertise."

Review date: 20 Nov 2020 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Benjamin, we're glad to hear that the upgrade went well and that you're benefiting from the improved performance of the Mastersizer 3000.
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Duas Rodas Industrial



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Amazing results.
Rating: 5.0

  • Application Area:Flavours, chocolates

"The equipment is very easy to use and the results are well done, each analysis gives a lot of information about the sample. The reproducibility is also impressive, of course you have to prepare your sample when using a version that its not so automated, but the investment is worth the price."

Review date: 20 Nov 2020 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Luísa, it's great to hear that you're getting lots of useful information from your analyses!
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: JNJ Consumer



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
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Reliable and fun to use.
Rating: 4.3

  • Application Area:Antibiotics (neomycin sulfate, bacitracin zinc etc.)

"The instrument has worked well over the couple of years we have had it. The service engineers and technical engineers are knowledgeable and helpful. The only issue I would say is that I did not get any recommendations for questions asked regarding changing of dispersants."

Review date: 20 Nov 2020 | Mastersizer 3000

Manufacturer's Response

Thanks for the review Michael, glad to hear the instruments been working well for you. There are some general recommendations for dispersants here: https://www.malvernpanalytical.com/en/learn/knowledge-center/user-manuals/MAN0396EN.html . We also have documents on method development: https://www.malvernpanalytical.com/en/learn/knowledge-center/technical-notes/TN130222WetLiquidDispersionMethodDevelopment.html . If those don't help please get in touch with our support: https://www.malvernpanalytical.com/en/support/contact-support/support
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Labaoratorio de Caracterizacao Tecnologica (Univeristy of Sao Paulo)



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
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Ease of use, reproducibility and reliability in results.
Rating: 4.0

  • Application Area:Particle size distribution

"The equipment is easy to operate and presents a quick analysis. Over the years it has not presented any maintenance stop. The results are reproducible and accurate."

Review date: 26 Oct 2020 | Mastersizer 3000

Manufacturer's Response

Thanks for you review Guilherme, it’s good to hear that you’ve found the Mastersizer reliable and easy to use.
  • Status:

    Advanced Reviewer

  • Member since: 2020

  • Organization: USV PRIVATE LTD



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Best product to verify the particle size
Rating: 5.0

  • Application Area:Particle Size

"Best product, Best Service, 21 CFR Compliant software, Accurate and precise results."

Review date: 28 Jul 2020 | Mastersizer 3000

Manufacturer's Response

Thanks for your positive feedback Sunil. We're very glad to hear that you've had a positive experience with the instrument and our service team.
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Conicet-Unju



  • Ease of use
    3 out of 5
    After sales service
    3 out of 5
    Value for money
    5 out of 5
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It's very simple to use, in Argentina it's very expensive.
Rating: 3.7

  • Application Area:Analyze rock samples

"The product is excellent, the feedback with the distributor is fantastic,"

Review date: 14 Jul 2020 | Mastersizer 3000

Manufacturer's Response

Thanks for your review, we are glad to hear that you like our product and the praise for our distributor.
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Odin Pharmaceuticals



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
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Reliable, reproducible results for PSD analysis.
Rating: 4.0

  • Application Area:Particle size distribution analysis

"The instrument is easy to use and has given reproducible PSD results. The customer service support is great. Although a touch expensive compared to the other options out there, it is very reliable."

Review date: 14 Jul 2020 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Invagen Pharmaceticals Inc



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great instrument excellent accuracy and reproducibility of results within a wide range.
Rating: 5.0

  • Application Area:Pharmacetical particle size distribution

"Excellent reproducibility with high accuracy and easy to handle the instrument."

Review date: 14 Jul 2020 | Mastersizer 3000

Manufacturer's Response

Thank you, Srinivas, it's good to hear that you're happy with the results and are finding the system easy to use.
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: ESTENSCO



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
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A must have for the micro powder industry.
Rating: 4.7

  • Application Area:Analyze micro calcium carbonate

"The Mastersizer particle analyzer is a necesary instrument for every lab that requires easy and accurate results on particles. with only a little training you can achived precise results from every single reading."

Review date: 14 Jul 2020 | Mastersizer 3000
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Abbvie



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
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Great support for instrument repair.
Rating: 4.3

  • Application Area:QC Analysis

"Great support for instrument repair. Helpful technical support and sales team providing detailed information on up and coming instrument models."

Review date: 12 Mar 2020 | Mastersizer 3000

Manufacturer's Response

Thank you so much for your review Cherry and the praise for our support teams.
  • Status:

    Reviewer

  • Member since: 2018

  • Organization: PQ Corporation



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Good reliable instrument.
Rating: 5.0

  • Application Area:Inorganic chemistry

"The MS 3000 is a robust instrument for particle size analysis. We use the Hydro LV unit for sample dispersion. The software is straightforward to use and highly flexible. The sample window is easily accessible and easy to clean as a result. No significant down time due to maintenance or repair has been needed."

Review date: 25 Feb 2020 | Mastersizer 3000

Manufacturer's Response

Thank you, David, for your review. We are glad to hear that our equipment is robust and that you the software user friendly
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Janssen



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
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Great results, it is a high level instrument.
Rating: 3.7

  • Application Area:Quality control

"The effectiveness of the product is great and the service is great too. We obtain reproducible results in each analysis and this has provided us with the confidence of knowing that the instrument we have is a high level instrument."

Review date: 24 Feb 2020 | Mastersizer 3000

Manufacturer's Response

Thank you so much for your very positive feedback. It is especially great to hear the praise for our service support teams!
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: LUT University



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Great, reliable machine.
Rating: 5.0

  • Application Area:Different samples; mineral, organics etc.

"We have used the Mastersizer for many types of samples e.g minerals, biomass or crystals. Compared to our previous equipment (from another company) results are more reliable. Easy to use and quick."

Review date: 24 Feb 2020 | Mastersizer 3000

Manufacturer's Response

Thank you Toni for your feedback. It is great to hear that you find the Mastersizer 3000 easy to use and more reliable than your previous equipment.
  • Status:

    Reviewer

  • Member since: 2020

  • Organization: Sunrisepharmaceuticals, Inc



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
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Good looking instrument for reliable results and great reproducibility.
Rating: 5.0

  • Application Area:Pharmaceutical products particle size testing

"We use this analyzer for development and routine release of our pharmaceutical products. New method development is very quick and easy. Obtained results are very accurate and the instrument has great reproducibility. The testing using this analyzer is very quick and the results are very reliable. I am very impressed with the instrument design, user friendly software and 21CFR compatibility."

Review date: 21 Feb 2020 | Mastersizer 3000

Manufacturer's Response

Thanks Jignesh for your positive review. Glad to hear that you find our system is very quick and easy to use.
  • Status:

    Reviewer

  • Member since: 2019

  • Organization: Wacker Chemical



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
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Great company, stands by their instruments.
Rating: 4.7

  • Application Area:Particle size charicterization

"The Mastersizer 3000 is very simple to use and very quick. The previous instrument runs take about 10 minutes after preparation of the sample. With the Mastersizer prep and run time is half that. The customer service is very attentive, and quick to help resolve any issues. They will attempt to fix the problem over the phone with you, to save a service call charge, or the instrument being down until they get here. In the few times we have had them come out, they are here within 5 to 10 days."

Review date: 24 Jan 2020 | Mastersizer 3000

Manufacturer's Response

Thank you Kory for the feedback. We are pleased to hear you have been able to reduce your sample turn around time and that our service team has been able to help you with any issues.