Member since: 2021
Organization: B&C Speakers Spa
Terrible experience. Wrong brand choice.
Application Area: Analyze iron and steel byproducts
"Our company bought a Binder MKF720-400V climate chamber + Binder Pure Acqua Service on December 2019. The system was installed at our company at the end of January 2020 and it quickly showed us huge problems performing a common cycle. The system never worked properly. We contacted Binder's Italian service team and we received an unbelievably low level of service. Mr Vimercati, Senior Business Dev Manager, disappeared and avoided answering our calls and emails. After two months we got Italian technical service. They came on site 5-6 times without fixing the problem with the machine. The impression we had is that, despite a good attitude, these guys were not properly skilled with this kind of system. They tried to change the motherboard but were not able to update its software. They had to come 2 times to do this. On December 2020 Binder asked us about having “annual maintenance work” (at Euro 958,00). If we had not accepted they would have interrupted their assistance service to our system. Looking to fix all the problems with the climate chamber we agreed on this annual maintenance that they did in the middle of January 2021. Unfortunately they fixed nothing. It is February 2021, 13 months have passed, and the system still doesn't work. I’ve contacted Binder Germany HQ by phone and by email but no one gave me an answer or help. Frankly, we are really astonished by Binder's behavior. After having waited so long and spent so much money we cannot use the brand new machine and we don’t know if and when we will be able to."
Member since: 2020
Organization: Jazeera Factory For Paints
Consistent performance as per the specification. Our lab is incomplete without our MKF 720.
Application Area:Curing paints
"This is easy to use and a very rugged piece of equipment. Both humidity & temperature remain well within the specified specifications. Whenever I contacted Binder for service, my queries were answered in a timely way so I am more than satisfied with both Binder and their products. This product is slightly noisy so would be great if Binder could reduce its noise levels further."
Member since: 2019
Heavy duty chamber and easy to use
Application Area:Home appliances components testing
"We had the possibility to use this chamber for the release test of single parts used in dishwashers. The UI is easy to use and allowed us to control the data with a computer. not a fail so far with intensive use."
Member since: 2019
Organization: BM Polska
Results of tests performed with MKF 720 are crucial for our approval process
Application Area:Environmental tests of painted automotive parts
"Our MKF 720 is almost always ON, we use it constanlty for more than 4 years. DSP is our service provider and they are great. Chamber works fine and does its job perfectly. Capacity of 720l fills our needs in full. PC software works smooth and is quite intuitive, the only thing i could ask for being improved is the way the diagrams are shown in the report. 25 day test graph in one picture is unreadable."
Member since: 2017
Perfect instrument on daily basis for our cement industry .
Application Area:Cement industry
"Since 2015 we have used the KF 720 and we have not faced any problems and we achieve high quality."
Dynamic climate chamber for complex alternating climate profiles with humidity control.