Member since: 2018
Organization: Fresenius Kabi
Really dislike the software.
Application Area: Performance verification of pipettors
"The software is cumbersome and has several drawbacks. For example, I cannot perform a verification if I or someone else has already used a pipette at a specific volume without having it reviewed first. This is not how our workflow goes, and really can slow down the work process."
Manufacturer's ResponseWe are very sorry to hear you are frustrated with our PCS Software application and appreciate your feedback. The details you have included help provide valuable insight into our customers’ needs and gives us an opportunity to evaluate potential software changes. Our Support Staff has provided you with additional information regarding existing software options that can help meet your current workflow challenges. We look forward to working with you to resolve your concerns.
Used in combination with the Artel PCS, the PCS Software ensures your pipettes and their operators are working together to generate accurate and reproducible results. The PCS Software provides scheduling for pipette calibrations and interim performance verifications; complete documentation and pipette inventory management, even for pipettes calibrated outside of PCS Software – and it’s ideal for standardizing pipetting technique and assessing operator competency.