Status:
ReviewerMember since: 2022
Organization: Aarti Industries Ltd
Great, reliable and safe gas generator
Application Area: Safe hydrogen gas generator
"Excellent hydrogen gas generator. It has enhanced our reliability and increased safety. We have eliminated handling of hydrogen gas cylinders with this installation. I love the visual on the instrument helping me understand the level of water and generation of the gas."
Status:
ReviewerMember since: 2023
Organization: Georgia Department of Agriculture
This instrument has been very helpful and minimizes tank use!
Application Area:Pesticides
"The trace Hydrogen generator produces effectiveness to our analysis especially for our single quad GC/MS. The utilization of water is minimum and we do not need to fill the container as often. The set up was fairly easy and the system is user friendly. I would purchase more of this type of equipment in the future."
Status:
ReviewerMember since: 2023
Organization: Universität der Bundeswehr München
Highly recommendable.
Application Area:Free Fatty Acids in Sewage
"Easy to install and operate. Up and running within short time."
Status:
ReviewerMember since: 2023
Organization: The Clorox Company
Works until it doesn't and Customer Support won't help you
Application Area:Gas generator for gas chromatography instruments
"Worked as intended for 2 years before a part inside the generator broke. My company paid for the service agreement which includes (verbatim): "On-site response time of 5 working days for Breakdown/Repair Service". After 2 weeks of being jerked around by their completely disorganized tech support group, an engineer finally showed up and diagnosed the problem. We were promised that the part would get shipped and received by 1/23/2023, and also the engineer would return on 1/24/2023 to repair the generator with the new part, which didn't happen. The part did show up on 1/27/2023 and yet, no engineer has been available to come back for the repair. My coworker put in the request on 1/6/2023 and the generator has yet to be fixed as of 2/3/2023. Peak has the worst customer support I've witnessed in my 13 years of working in industry. The service contract is a scam; if your generator breaks down, just buy a new one. The headaches and pain of just trying to get a response from Peak is not worth it. I wouldn't been surprised if this company had less than 10 human employees working for how inefficient this entire process has been. I'm convinced any responses are bots. On top of this entire ordeal, our other Peak generator had a PM due today (2/3/2023) which had to get postponed because the engineer was having issues with a generator from ANOTHER COMPANY. If anyone from this company cares, feel free to have a HUMAN contact me!"
Manufacturer's ResponseThank you for taking the time to provide a review on Select Science regarding your PEAK generator and your experience with PEAK. I'm disappointed to learn that your experience with PEAK has not meet your expectations, please accept my apologies for this, it is not the level of service we strive to deliver to our customers. With that in mind, and to ensure we address your recent experience, I have raised this with our Customer Experience team to make sure this situation doesn't happen again. Thank you again for taking the time to provide your feedback and we will work closely with our teams to ensure that we meet your expectations going forward.
Status:
ReviewerMember since: 2022
Organization: Ferrero
Ease of use and customer service is out of this world amazing!
Application Area:Analyzing raw materials in manufacturing setting
"Peak Scientific has been one of the best equipment suppliers I have had the pleasure of working with in my labs. The ease of trouble shooting and on-site care has been a breeze. With only two consumables needed (DI H2O and a column) the unit has paid for itself in less than a year. Their customer service team also routinely checks in to ensure everything is working great. This added personal step makes me feel like I am working with a company that genuinely cares about my lab efficiency and time. BIG round of applause for Peak!"
Status:
ReviewerMember since: 2021
Organization: Envirolab
Love peak generators.
Application Area:Environmental samples
"Peak after service care is always fantastic, responses are very quick. The generators are generally very easy to use and provide a consistent supply of gas."
Status:
ReviewerMember since: 2022
Organization: The University of Adelaide
Perfect instrument and great company
Application Area:Gas supply
"Perfect product. Replaced all need for hydrogen gas bottles to fuel GC FIDs. Improves lab safety, running costs and bottle maintenance. The only time one has broken down it was easy to diagnose the issue and a technician and parts were sent over and installed within a week. "
Status:
ReviewerMember since: 2022
Organization: Mylan
If you get used to this Instrument and peak promt Services, you cant try any other
Application Area:Gas Chromotography
"Best Purity in the Industry in terms of Lab Scale production, they use the best technology in terms of Production of gas and also Filtration"
Status:
Advanced ReviewerMember since: 2017
Organization: IIBAT
Accurate and reliable results in handling the instrument, highly safe analysis.
Application Area:Pesticide/Pharmaceutical Residue analysis
"Excellent on-time approach to reduce the down time of instruemnt and great value to the money invested"
Status:
Expert ReviewerMember since: 2017
Organization: Citrus & Allied Essences
New Generator - so far, so good
Application Area:Flavors/Fragrances, Essential Oils by GC/FID
"After many (MANY!) years of using a competitors Hydrogen Generator we decided to try one from PEAK. We asked several other companies that use Hydrogen Generators and received positive feedback about PEAK. We had the PEAK representative come in and see what we had and what our needs were and he gave us a quote on a model that would meet our needs. It took a while to get it (tough to get anything in the current world) and when the generator was first installed we had an issue within a few days. PEAK sent a real expert and the issue was easily resolved with a reasonable explanation. Since them all is very well. We cannot determine the fortitude of this generator yet, but have reason to expect a long, trouble-free lifespan."
Status:
ReviewerMember since: 2021
Organization: Cosphatec GmbH
A reliable gas generator for highly pure hydrogen.
Application Area:Quality Control Lab
"We use the Precision Hydrogen Trace gas generator from Peak Scientific to provide carrier gas for our gas chromatograph. It works flawlessly and is extremely easy to use - you just have to push one button after switching it on. But most importantly, it gives us a steady stream of clean carrier gas. This allows us to carry out analyses with a much lower limit of detection and quantification than some external labs could provide. A nice extra is the design of the gas generator. It does not require much space and looks really neat, you can even change the colour of the LEDs."
Manufacturer's ResponseThank you for your positive review of your Precision Hydrogen Trace, Jonas. We're delighted you have had such a good experience with your generator and that is has supported your lab so well.
Status:
ReviewerMember since: 2021
Organization: Amneal injectable
Provides accurate results.
Application Area:GC analysis
"Good quality product."
Manufacturer's ResponseThanks for your positive review, Umesh. We’re really pleased that you’ve had such a good experience with your Precision Hydrogen Trace.
Status:
ReviewerMember since: 2021
Organization: Betatec Hop products
Great product!
Application Area:Analyze Hop Extracts
"The system is very efficient and simple to use and service."
Manufacturer's ResponseHi Guillermo, thank you for reviewing your Hydrogen Trace. We’re delighted you’ve had such a good experience with your Hydrogen Trace.
Status:
Expert ReviewerMember since: 2019
Organization: COIM
Easy and Safe H2!
Application Area:Residual Solvent analysis by GC
"Love not having to handle bulky gas cylinders anymore. Easily fill a four liter bottle with DI water and the instrument reliably supplies needed H2 for the GC."
Manufacturer's ResponseThanks for your review, John. We’re so pleased we’ve been able to offer an alternative solution to gas cylinders for you and that we can support your GC just as well.
Status:
ReviewerMember since: 2020
Organization: Shimadzu
Good products.
Application Area:Gas chromatography, FID gas, carrier gas
"Peak generators are lovely to look at and easy to maintain. there are several output choice to fit different lab needs. Service is quick and easy to schedule."
Manufacturer's ResponseHi Yuan – many thanks for your review! We’re happy to hear you find our Precision Hydrogen gas generator aesthetically pleasing and easy to maintain!
Status:
Advanced ReviewerMember since: 2015
Organization: ICRR
Great results and very good peak
Application Area:Analyze flavor compounds of coffee and other agriculture and food products, pesticide residues, fat
"The product is effective to support analyze flavor compounds of agriculture and food product. The product used for achieving high quality and reproducible results"
Manufacturer's ResponseThank you for your review Bram, it's good to know that you have been completely satisfied with your Precision Hydrogen Trace Generator.
Status:
ReviewerMember since: 2015
Organization: Geotaix Umwelttechnologie GmbH
Application Area:To produce Hydrogen for our Gc Systems
"We got a lot of problems with the generator. Our device didn’t work properly. After many phone calls and two visits from service technicians we sent the Trace back to Scotland. We also got a device to replace ours during the time it was being fixed. We had already lost much time with this generator. Now we are happy to see that after being fixed in Scotland it is working well without any further problems. After all these problems, we are now very happy with the product. "
The Precision Hydrogen Trace generator is designed primarily for GC carrier gas use, and can also be used for detectors requiring Hydrogen fuel gas such as FID and FPD.
One generator is capable of supplying multiple GC instruments. These generators off er a safe, reliable and convenient solution for those using Hydrogen for GC carrier gas, producing the highest purity of Hydrogen from the Precision range by utilising a Proton Exchange Membrane to create the Hydrogen gas from deionized water, as well as Pressure Swing Absorption and molecular sieve technology to remove moisture content down to trace levels.
Precision Hydrogen Trace generators come with many highly robust safety features as standard, allowing for peace of mind in the laboratory and a far safer, dependable and more convenient alternative to cylinder gas.
PEAK offer two Hydrogen Trace models the Hyrdrogen Trace 250 and 500 offering 250cc/min and 500cc/min at 100 psi / 6.9bar and purity levels of 99.9999%.
Features & Benefits:
Manufacturer PEAK Scientific Instruments | Available Worldwide
4.5 / 5.0 | 18 reviews