Status:
ReviewerMember since: 2023
Organization: Glenmark Life Sciences Ltd
Consistency in result is reproducible and down time is less.
Application Area: Unknown impurity identification and content method
"It is working perfectly and quality is good till now. It is in use for nearly one year. Performance is also good."
Status:
ReviewerMember since: 2023
Organization: JABATAN KIMIA MALAYSIA
Reliable product, thus trusted brand and highly recommended.
Application Area:Analyze pesticide residue in fresh fruits, vegetables and cereals.
"Product is high end technology, reliable product, easy to use, portable, producing consistent pressure, robust build and quality of the product and therefore less service needed."
Status:
ReviewerMember since: 2021
Organization: National Institute of Public Health in Prague
Supplies nitrogen into LCMS system as it should.
Application Area:Food safety analysis, DBS samples analysis with LCMS
"Installed with our new LCMS system, works properly."
Status:
ReviewerMember since: 2022
Organization: Miami University
Love the instrument, hate the company
Application Area:Nitrogen Generator for LCMS Analysis
"Fantastic product, but company is very difficult to work with. Slow to return phone calls and emails and will not provide service manuals for their equipment. I am very happy with the equipment, but after 2 years I needed to perform a compressor rebuild and the options from PEAK were very expensive and they were not helpful when performing the work myself. They also keep Thomas compressors from helping their customers. I would think twice before buying a PEAK product again, not because of the quality of equipment, but due to the company policy to not help customers repair equipment themselves."
Manufacturer's ResponseThank you for your feedback, our local teams are currently investigating and we will follow up on the concerns you've raised.
Status:
ReviewerMember since: 2021
Organization: Stony Brook University
Reliable instrument
Application Area:Drug discovery, metabolomics, proteomics, lipidomics
"It's plug-and-play, although we had professionals to install it for us. Easy to use and control. It had minor issues during the past 2-3 years. The service engineers were very good and efficient. Relatively quiet compared to some loud ones I used before. The company recently are very slow on scheduling PMs. Ours are due back in August and they still haven't performed it. Price wise it's still more expensive than liquid nitrogen dewars. But it's worry free (almost)."
Status:
ReviewerMember since: 2022
Organization: BridgeBio Pharma
Reliable instrument and service team
Application Area:Nitrogen gas provider
"We have a Genius XE35 already in use and it was highly recommended for purchase by our scientists for our CAD process"
Status:
ReviewerMember since: 2022
Organization: Journey Biosciences, Inc.
Easy to use, low to no maintenance, noisy generator
Application Area:Reference Laboratory
"The Nitrogen Genius XE generator is user non-maintenance equipment, install & it works. After sales care is 5 stars because you do not need after care. If I had known (I was not the purchaser) I would have put a drain line in the floor to drain the water from the generator, making it a walk away and forget it piece of equipment. My one complaint: NOISE POLLUTION."
Status:
ReviewerMember since: 2022
Organization: Highgrade Labs
Overall Great, just weird when the internal breaker trips.
Application Area:LC-QQQ Nitrogen Source
"Overall, the product is great. Pretty solid and has very little maintenance. On a couple of occasions, there has been a power outage or surge, and one of the internal breakers on the unit tripped. It was not easy to discern which one, because the color coding seemed to be backwards. They were marked with red and green colors. It turns out that when it trips, it goes green. I had to call the service folks to figure out what to do. Once I knew though, it has been easy to maintain and runs great."
Status:
ReviewerMember since: 2022
Organization: OATLY AB
Easy to use, robust, high repeatability, easy maintainance.
Application Area:Mass Spec
"Due to the challenging times with all the pandemic situation, I carried out the first set-up of the instrument, with the support of Peak Service, and it was very easy to carry out. You do not need any special knowledge to use it, that´s help to more junior staff to feel confident. We purchased the instrument last March and since them is working 24/7 without any issue. I highly recommend this Nitrogen generator."
Status:
ReviewerMember since: 2022
Organization: SAG Manufacturing
Silent and small
Application Area:N2 generator for a MS system
"The Genius XE35 is the best option for Waters MS, It´s small and silent. Really easy to use, just turn on."
Status:
ReviewerMember since: 2022
Organization: Quantum Si
Great piece of equipment
Application Area:Supplies nitrogen to the LCMS for sample analysis
"Very easy to use piece of equipment and the customer service is responsive and helpful."
Status:
ReviewerMember since: 2022
Organization: North Bristol NHS Trust
Great Nitrogen generator!
Application Area:Nitrogen generator for tandem mass spectrometer
"Consistent, steady flow of nitrogen. Quiet when in use. Medium sized generator. No issues at all since installation."
Status:
ReviewerMember since: 2022
Organization: MBRS UCD
Great performance, reliable and quiet
Application Area:Forensics
"The XE35 is a compact but powerful unit. Delivers nitrogen quietly and reliably."
Status:
ReviewerMember since: 2022
Organization: ECOCERTA ANALISES AMBIENTAIS LTDA
Ease of use equipment
Application Area:Analyze water samples
"We use the generator with a LC-MS/MS system and it surprised me with the ease of use, with little user interaction."
Manufacturer's ResponseThank you for your review, Eduardo. We're delighted that you have found the use of your generator to be so simple. It's important to us that you can focus on your work rather than worrying about your gas supply.
Status:
ReviewerMember since: 2022
Organization: University of Alberta
Good all round product and reliable
Application Area:Analysis of psilocybin/psilocin products
"Overall, I am quite satisfied with the performance of the product. The noise level is a bit high but if it can be located at a distance, that may not be a factor. My chair happens to be close. Never had a problem so far (1 year) with the pressure."
Status:
ReviewerMember since: 2021
Organization: ProYung Research, LLC
Need more time to fully evaluate the dependability of the unit.
Application Area:Mass Spectrometry
"Unit delivered nitrogen to the mass spectrometer until a radiator coil failed outside of the warranty period."
Status:
ReviewerMember since: 2021
Organization: Adaptix Ltd
Incredible product, perfect for use with our vacuum chambers!
Application Area:Field Emitter Development
"We use our Genius XE for both purging our vacuum chambers and to provide an inert atmosphere during component bakeout; it is excellent for this job. The customer service we had with PEAK was impeccable, from the initial consultation, through installation, and even when discussing maintenance plans. The unit is quiet, adaptive, and reactive to our laboratory's changing needs, and it looks stylish too, which is always a bonus! Compared to the hassle, expense, and uncertainty of bottled gas this generator will win every single time."
Manufacturer's ResponseHi Eleanor, thank you so much for your excellent review. We are absolutely delighted that you have had such a good experience with your generator from planning right through to installation and maintenance.
Status:
Advanced ReviewerMember since: 2019
Organization: Alliance Laboratories
Dependable and durable
Application Area:Clinical Toxicology LCMS and SPE
"The generator runs well with little need for maintenance outside of a yearly PM and it works well after over 5 years. Built to last"
Manufacturer's ResponseHi Michael, thank you so much for your positive review. We’re delighted your generator has provided the reliability you need. Here’s to 5 more years
Status:
ReviewerMember since: 2020
Organization: R-Biopharm Rhone
Great product with robust and reproducible performance!
Application Area:Sample evaporation/concentration for HPLC analysis
"Prior to purchasing the Genius XE35, we have used PEAK for all of our LC-MS/MS nitrogen generators. Their customer service and product performance have always been excellent. The local account team came in to visit us due to our company requiring a new service. In the past, our sample evaporator/concentrator was operated using air via a vacuum pump. Due to potential analyte degradation/stability issues, we wanted to investigate the use of nitrogen. The PEAK team listened to my requirements and suggested the Genius XE35. The key selling point for me was the small footprint of the unit. It fits perfectly under the fumehoods in our lab and therefore, no floor space was lost. It is also very quiet when in operation. Before making a decision to purchase, we were loaned a unit in order to test our applications and validate the system. Again, this made PEAK stand out for me above all other competitors. After a successful trial period, we purchased the unit and have been using it for 18 months with no issues. A great product that I would highly recommend!"
Manufacturer's ResponseHi Jonathan. Thank you so much for such a positive review! We’re very pleased to hear that you had a great experience with both our products and customer service.
Inspired by the success of PEAK Scientifics best-selling Genius line of nitrogen gas generators for LC-MS/MS, Genius XE Nitrogen is a cutting-edge evolution combining advanced technology with refined and robust engineering. With two models - XE 35 (up to 35 L/min) and XE 70 (up to 70 L/min) - Genius XE Nitrogen provides a premium, standalone nitrogen solution for high performance LC-MS/MS and other mission-critical laboratory applications where performance and reliability are paramount.
Featuring Multi-Stage Purification™ and next-generation integrated compressors with Electronic Compressor Optimization™ (ECO) technology, Genius XE delivers factory certifiable purity up to 99.5% on-demand, 24/7 with a convenient fixed annual service interval.
PEAK are one of the leading nitrogen generator manufacturers and, since inception, the Genius Series has been expanded to provide ever-more tailored solutions for its customers - developing nitrogen generation solutions, which include Genius XE SMZ, SCI 2 & QSD, to meet the specifications of leading mass spectrometers from Shimadzu, SCIEX, Thermo, Agilent and Perkin Elmer.
Each generator is rigorously tested as part of PEAK Scientifics exacting Quality Assurance Testing at its ISO 9001 compliant factory before shipping to its customers, with gas quality certified and recorded for each and every unit. The National Physical Laboratory (UK) has independently verified the nitrogen output of Genius XE to be free of plasticizers and volatile organic compounds including phthalates, BHT, SOx, NOx and NO. The Genius XE range has been awarded CE, FCC, CSA & KC accreditations which means you can be supremely confident in the product performance.