Genius 1024 by PEAK Scientific Instruments
Status:
Reviewer
Member since: 2023
Organization: Treeline Analytics
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- Ease of use
- After sales service
- Value for money
Better customer service options
Application Area: Contaminants
"Lots of leaks, corrosion, maintenance is almost impossible, hard to find parts, manuals, and peak themselves is not helpful if you don't pay for a contract."
Review date: 22 Mar 2023 | Genius 1024
Manufacturer's ResponseThank you for taking the time to provide feedback regarding your Peak gas generator. Our customer experience team will be reaching out to you directly to discuss further.
Status:
Reviewer Member since: 2023
Organization: Moleculin Biotech
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- Ease of use
- After sales service
- Value for money
Great and perfect job
Application Area:For LC-MS/MS instrument
"It’s already running more than 2 years and has provided power supply to our LC-MS/MS system. Thanks for PEAK support and PM services."
Review date: 21 Mar 2023 | Genius 1024
Status:
Reviewer Member since: 2023
Organization: LSJML
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- Ease of use
- After sales service
- Value for money
Despite the bad comments, I do like peak genius 1024 because it's userfriendly
Application Area:Forensic toxicology
"We have two old peaks that works very well, but the two last that we have bought in the last two years gives us high baselines for few compounds (particularly amphetamine). This baseline tends to get lower, but does so after several months. Peak tried to help us, without success. Moreover, sometimes it is difficult to get after sale service. After several emails sent without any response, I had to put my boss in the loop to have at least an answer."
Review date: 21 Mar 2023 | Genius 1024
Manufacturer's ResponseThank you for taking the time to provide feedback regarding your Peak gas generator. I would like to apologise on behalf of Peak Scientific for not meeting your expectations in relation to your generator and our customer service. This certainly falls below the level of service we strive to deliver to our customers. Our customer experience team will be reaching out to you directly to discuss further.
Status:
Reviewer Member since: 2023
Organization: HUDERF
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- Ease of use
- After sales service
- Value for money
Great product
Application Area:Newborn screening
"Efficient equipment. Technician in charge of installation are well trained and provide good service, guidance and tips."
Review date: 21 Mar 2023 | Genius 1024
Status:
Reviewer Member since: 2022
Organization: DRA-LRVSA
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- Ease of use
- After sales service
- Value for money
Fit for purposose
Application Area:Analyse pesticide residues in food
"Easy to use and silent. Anual maintenance is very important. Good service after sales."
Review date: 15 Dec 2022 | Genius 1024
The Genius 1024 provides a compact single-source gas solution for all Sciex LC-MS instruments (excluding MD). The Genius 1024 is built around the trusted and proven technology of PEAK Scientific’s Genius series of generators. Designed mainly for LC-MS applications, these are self-contained systems featuring integrated compressors, delivering laboratory-grade nitrogen at various pressures and flow rates required by numerous instruments.
Product Overview
