Agilent BioTek Lionheart FX Automated Microscope by Agilent Technologies

"Great automated microscope. so far has given awesome results in short time. Better than traditional microscope in our hands. Love the environment control. Biotek is great. Had one small issue and they fixed right away. Software could be more user friendly but otherwise no complaints"

"We are still in the assay development phase and technical support has been excellent in helping us to learn the software and optimize protocols. The software is not as intuitive as it could be but tech support has also been helpful in teaching us how to use the software. The documentation is also very helpful, which is unusual and highly appreciated. Customer service has been responsive to our comments about the software and I'm looking forward to seeing the changes in the next software update. In terms of value, I am very happy with this. As a new PI with a small lab, this is a great and affordable option for me to continue working with high content imaging."

"This instrument has become critical for a large portion of the analysis I am performing in my lab. My work focuses on analyzing host cell changes in response to infection by the protozoan parasite Toxoplasma gondii and having an affordable yet extremely reliable and high quality imaging instrument is important especially for a lab like mine that is just getting started. Unlike many of the more common epifluorescent microscopes that come with often difficult to learn software and complicated user interface, the LionheartFX and its associated software is extremely user-friendly and takes almost no time to become proficient at. I originally purchased this instrument for very basic microscopy but in seeing the extremely high quality images that it produces I decided to upgrade to the live cell imaging capability with the CO2 module and have been able to produce some extraordinary time lapse imaging that is extremely difficult to perform using other instruments that are far more expensive. As I have navigated the process of setting up my laboratory the LionheartFX is one of the few purchases I have made that I have never second guessed or had conflicting feelings about. I expect this machine to be the workhorse for my lab for years to come. Apart from the machine the sales and technical support from BioTek are also exceptional. When I am interested in ordering a new product the sales representative is open to letting me try it out first and see if it helps my applications and the field technical support is far and away the best I have ever come across in all my years in science. They treat you as if they actually care about your work and want you to succeed whereas the majority of sales/tech support from other companies are far harder to get into contact with once the purchase has been finalized. BioTek seems to value its customers a great deal and expends great effort and of course resources to make sure we are able to move our experiments forward."