Status:
ReviewerMember since: 2020
Organization: Fontem
Robust instrument.
Application Area: Tobacco analysis
"The instrument and software are user friendly and easy to use. We had a few issues with it but Agilent customer service is pretty good at taking care of them."
Status:
ReviewerMember since: 2020
Organization: AO Smith
Great customer service.
Application Area:Metals analysis in water
"Product well designed, ease of use and maintenance is a large bonus. Customer service was great."
Status:
ReviewerMember since: 2003
Organization: STERIS Corporation
Excellent service! Always there when you need them.
Application Area:Water analysis
"Excellent service! Always there when you need them. Fairly easy to use once trained. Especially love the ease in which the torch can be challenged."
Status:
ReviewerMember since: 2006
Organization: Prism Laboratories
Excellent stability and accuracy.
Application Area:Analyze environmental samples such as wastewater, drinking water, and soils
"The MassHunter software takes some time to learn because there are so many options available. Service has been good but because the service engineers aren't local, we sometimes have to wait a day or two to get them here. After some early issues with method setup, we are now seeing excellent stability on our internal standards and very accurate results."
Status:
ReviewerMember since: 2018
Organization: Squarepharmaceuticals Limited
It's a great tool for the elemental analysis in trace level.
Application Area:Elemental impurities analysis
"It's a great tool for the elemental analysis in trace level. Most feasible in terms of space, operating cost and after sales supports."
Status:
ReviewerMember since: 2016
Organization: Johnson Matthey Pharma Service
Great sensitivity and easy to use.
Application Area:Elemental analysis in API
"Agilent ICP-MS is very easy to use and user friendly with mass hunter software. Higher sensitivity. Much quicker analysis. Low maintenance."
Status:
Advanced ReviewerMember since: 2015
Organization: Freescale Semiconductor
Consistently Good
Application Area:Semiconductor
"Service through Agilent has been well known to be great, as long as you have a service contract. Priority is given to those with full service contacts, while service calls with PO take longer to respond. I have personally experienced great customer service from field representatives and phone support. I do tend to fix problems on my own and only escalate issues after I find problem to be out of my scope."
Status:
ReviewerMember since: 2016
Organization: Glenmark Pharma
Very Good
Application Area:external sourcing
"Very nice instrument. Very helpful for elemental inorganic impurities detection made easier by this instrument. Wonderful experience. "
Status:
Advanced ReviewerMember since: 2016
Organization: Solvay
Very good for complex matrix
Application Area:Metal analysis in polymer
"Very good for complex matrix. It is fast and accuracy is good."
Status:
ReviewerMember since: 2015
Organization: BOSLAN
Excellent equipment.
Application Area:Environmental screening
"Very easy work flow software, and excellent results on a long term of analyzers. "
The Agilent 7800 ICP-MS combines proven, robust hardware, auto-optimization tools, and Pre-set Methods to simplify routine analysis. With high matrix tolerance, wide dynamic range, and effective control of polyatomic interferences, the hardware takes the uncertainty out of analyzing complex or variable sample matrices. The 7800 ICP-MS is easy to set up and use, so you can quickly produce reliable results in the widest range of sample types.
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