Member since: 2017
Organization: Salt Lake City Police Department
Exceptional customer service
Application Area: Used to dry bloody evidence in our Crime Lab
"We have a number of Air Science hoods and cabinets. They're all well made and easy to use. Customer service is also exceptional. We recently purchased an evidence drying cabinet with two separate storage areas. As it turned out, the door locks on both doors used the same key, not good for keeping evidence from different cases separate. I contacted customer service and they immediately sent us out another lock set. Unfortunately, the new lock set used the same key as the previous locks. I contacted customer service again, and they set out two new lock sets, each double checked to make sure they used different keys. I really appreciated their prompt response and dedication to resolving the issue."
Manufacturer's ResponseSorry about the wrong locks being delivered, Derek. Glad it all worked out in the end.
Safekeeper® Series Forensic Evidence Drying Cabinets are designed to store, dry or otherwise process forensic evidence in the controlled environment of a tamper resistant compartment to maintain the chain of custody. Safekeeper Forensic Evidence Drying Cabinets provide cost-effective storage and containment for forensic evidence as it is dried by a constant flow of air. Air Science® ductless technology removes airborne pathogens, particulates, fumes, and odors emitted by the contents.