Member since: 2021
Lengthy repair lead times
Application Area: Water purification for shared biotech lab
"Our water purification system is used on a daily basis in our lab. We were disappointed with how long it took to schedule the repair when our conductivity sensors started malfunctioning. I would appreciate it if Velolia could provide remote support to allow us to conduct more of these minor repairs ourselves. We appreciate our technician's assistance but hope that Veolia will keep this in mind when designing future instruments."
Manufacturer's ResponseELGA is committed to high service standards and offers troubleshooting via phone (630) 343-5251 and technical assistance via email at firstname.lastname@example.org. We apologize for the inconvenience and appreciate your feedback as we continue to improve ourselves as part of our corporate mission.
Member since: 2016
I would recommend if one have the good option buy milipore.
Application Area:Produces deionized water
"At the start when we purchased, it was fascinating and nice. by the time we used it however, the quality of water decreased despite the AMC of the instrument."
Manufacturer's ResponseDear Mayank Shah, we are sorry to hear about your experience with the Purelab Classic and would like to highlight a few things. The Purelab Classic system combines high performance with economy to deliver 18.2MΩ-cm type I ultrapure water at a very cost-effective price. In order to deliver ultrapure water, we recommend that the system should be fed by pre-purified water ( reverse osmosis, filtered service deionization or distilled water) which we provide a list of feedwater requirements found at https://www.elgalabwater.com/products/purelab-classic. If you have any further questions please do not hesitate to contact us at email@example.com
Low cost ultrapure water (type I)
PURELAB Classic water purification systems combine high performance with economy to deliver 18.2MΩ-cm water at a very cost-effective price. You can choose from four models in the range to meet your specific lifescience, analytical and general applications. Each system delivers up to 2 liters a minute.