Status:
ReviewerMember since: 2022
Organization: LPP
If you are going to buy 1, buy 2, so you can still test when the first one goes down.
Application Area: analyze mechanically seated chicken for calcium.par
"Instrument performs well for the analysis we need. Omnian doesn't work as we started having xray tube flashes and that eliminated our use of the Omnian system. We can still use it for calcium determination. They aren't able to supply a loaner system or repair it in a timeframe that doesn't cause us to lose a large amount of capital so our only option is to purchase a second one. The second one is needed so they can repair the first one that started having issues 3 months after install. I love what it has done in terms of reducing our testing time frame and eliminating overtime issues, not loving the customer service or apparent life span of the product. So, if you are going to buy 1, might as well buy 2, so you can still test when the first one goes down."
Manufacturer's ResponseThank you Sarah for your honest feedback. This helps us to improve our service and response time. It’s good to read that the Epsilon 1 performs according to expectations in terms of testing time and eliminating overtime issues.
Status:
ReviewerMember since: 2022
Organization: Manufaturer of Masterbatches(Plastic Colour Granules)
Easy to Handle & Very useful for our R&D purposes
Application Area:Heavy element Analysis
"Easy to handle & useful for verifying the compliances like ROHS & EN71 etc. And also useful for our R&D unknown samples analysis. Service & Response from the service was very Good."
Status:
ReviewerMember since: 2021
Organization: Glax One SRL
Best equipment money can buy
Application Area:Sulfur in crude oil
"Easy to use, reliable results"
Manufacturer's ResponseThanks for your honest feedback on your experience with the instrument, value for money and support. It is clear from your review that the after sales in your region is not up to expectation and must be improved.
Status:
ReviewerMember since: 2021
Organization: Matom Ltd
Compact but powerful.
Application Area:Elemental analysis
"The Epsilon 1 is a high performance system with repeatability and accuracy of results at the heart of the system. The software is intuitive and the aftersales advice excellent."
Manufacturer's ResponseThank you Steven for your positive feedback on the performance of the Epsilon1 instrument. We are happy that we as a company can contribute to a smooth daily operation of your analytical instrument.
Status:
ReviewerMember since: 2020
Organization: Petrobras
Great results!
Application Area:Oil & gas
"We have been using Epsilon 1 Benchtop XRF for offshore activities such as element monitoring throughout the process."
Manufacturer's ResponseDear customer, I’m happy to read that the Epsilon 1 benchtop instrument is helping you with obtaining good results in the offshore activities.
Status:
ReviewerMember since: 2019
Organization: Dow
Very good equipment
Application Area:Analyzing metals
"It is a very easy piece of equipment to use, with good results according the size, power, and price. Using a keyboard, mouse, and monitor is a must as the angle and size of the touch screen makes it diffucult to use. The representative sales on Argentina needs to be more present and with solutions."
Status:
ReviewerMember since: 2019
Organization: AgroCares
Perfect instrument.
Application Area:Analyzing agricultural soil samples from all over the world
"Very user friendly software, one (virtual) button operation. Good quality results within a limited amount of time (25 elements under 5 minutes). Rugged instrument. A real workhorse. If one breaks down a good support is provided"
Manufacturer's ResponseThank you for your very positive review – it’s great to hear that you find the instrument user friendly.
Status:
ReviewerMember since: 2019
Organization: Araya y Cia. Ltda.
The proccess has an economic profit of about 5%.
Application Area:Elemental analysis for mining
"This equipment make a big improvement to the quality control of the proccess and adds an important economic value to the final product. The analytical improvement was shown when we saw 4 elemental peaks instead of the 1 Peak our previous instrument would give. Improves the speed and productivity of the plant."
Manufacturer's ResponseSo nice to hear that the Epsilon is helping your production performance
Status:
ReviewerMember since: 2019
Organization: Aquafil S.p.a.
Great reasults.
Application Area:Polymer and synthetic fibers
"Very easy to use. Reproducible analysis. Very user-friendly."
Manufacturer's ResponseThank you for your feedback Ivan. We are glad to hear that our Epsilon is user friendly.
Epsilon 1 makes elemental analysis easy - a fully integrated energy dispersive XRF analyzer, built-in computer and a touch screen, offering pre-calibrated solutions with guaranteed performance. Epsilon 1 is fast and cost-effective, delivering precise and accurate data, ease of use, and easy sample prep, and low cost of ownership.