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CrossLab Extended Services

The Agilent Value Promise guarantees at least 10 years of instrument life with 7 years of guaranteed support. 

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Reviews

Average Rating 4.7

|2Scientists have reviewed this product

Ease of Use
After Sales Service
Value for Money
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Great instrument, working horse for everyday use.

 

Average Rating 4.3

Application Area:

Printing inks and coatings

Agilent GC-MS is very easy to use and reliable. Service plan is worth the money. Highly recommended.

Review Date: 22 Sept 2021 | Agilent Technologies

Post installation services are excellent by Agilent, more swift than competitors.

 

Average Rating 5.0

Application Area:

Analyze seized drug materials and drugs/metabolites in biological samples

Agilent technologies provides excellent after sale services. Engineers are just one call away to respond.

Review Date: 22 Jan 2021 | Agilent Technologies

The Agilent Value Promise guarantees at least 10 years of instrument life with 7 years of guaranteed support. CrossLab Extended Services provide customers with aging instruments consistent diagnostic, repair, maintenance, and education service quality. CrossLab Extended Services are delivered by Agilent engineers using the latest tools, procedures, and genuine Agilent parts.

Features:

  • Extend the life of your equipment – Ensuring your laboratory equipment continues to be supported when repair and maintenance needs arise is critical to your productivity. CrossLab Extended Services deliver Agilent quality standards to extend your equipment’s life well into the future.
  • A variety of offerings – Whether you need additional training and education, compliance and validation, or a simple repair to maintain your equipment, Agilent experts are here to support you.
  • Coverage levels matched to your needs – CrossLab Extended Services offer contractual and on-demand solutions – you choose the level of coverage that best suits your needs.

Brochures

Product brochuresLab Informatics

Minimize unplanned downtime with Smart Alerts

Regular instrument maintenance is essential for sustaining high instrument performance and minimizing costly unplanned downtime. But many variables—high sample loads, multiple shifts, harsh operating conditions—can drive the need for more frequent maintenance than just the basic manufacturer-recommended intervals. Keeping track of all that can be a chore, especially when you increase the number of instruments in your laboratory. Download this product brochure to see how Agilent's Smart Alert software platform is designed to solve the issue of unplanned downtime.


Product brochuresLife Sciences

Intelligent and reliable: A new outlook on routine GC

Unexpected instrument downtime causes delays in getting critical sample reports. You might compensate by spending extra time in the lab—or even calling in at night or over the weekend. Even worse, unplanned repair expenses can stress your already tight budget even further. The Agilent 8860 GC is designed to help you to work smarter—not longer and harder. Its built-in intelligence features promise to help you avoid unplanned downtime and minimize costly operational surprises. Download this brochure to find out whether this instrument can help further your research.

Application NoteLife Sciences

Agilent CrossLab Smart Alerts infographic

In this infographic by Agilent Technologies, find a step-by-step approach to keeping a complete record of your actions, from installation to the receipt of alerts, with the Smart Alerts software.

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