Product News: Peak Protected Supported Maintenance Brings Labs Increased Flexibility

19 Feb 2016

Peak Protected, the service brand of laboratory gas generation specialists Peak Scientific, have launched a new product offering called Supported Maintenance.

The objective is to give greater flexibility to labs with internal maintenance teams who have the technical know-how to carry out the preventative maintenance of the lab’s gas generators as well as other laboratory instruments.

As with all machinery containing moving parts, gas generators require preventative maintenance to keep them operating at their best. Regular maintenance will ensure continued optimum performance and lengthen operating lifespan. Many labs in institutions such as hospitals, universities and large scale research facilities contain the expertise and knowledgeable employees capable of performing preventative maintenance for the majority of laboratory equipment. Peak Scientific has now given these sites the option to utilise this resource to service their laboratory gas generation systems for models which do not contain an internal air compressor.

Supported Maintenance brings numerous benefits such as, cost-effectiveness, a 10% discount on any additional parts out-with the service kit and a hassle-free scheduling service operated by Peak. This means Peak send the preventative maintenance kit to the generator’s site automatically when maintenance is due alongside clear technical instruction of how to perform the maintenance safely and proficiently.

In addition to the new Supported Maintenance service offering, Peak Protected has also launched a new Elite Kit. The Elite Kit contains all the parts required to perform maintenance on the all the components within the generator including compressor based systems.

Global Service and Training Director, Billy Myers, said of the new products, “We are delighted to announce these new products. At Peak we are continually striving to improve our service offering. We asked our customers what we could do to make their service experience with Peak even greater. Based upon the feedback we received, we have introduced Supported Maintenance and Elite Kits providing a more flexible service provision across the entire Peak Protected range.”

Already providing comprehensive gas generator support that is unrivalled within the gas generation market, Peak Protected has, over the past year, augmented its customer offering with Supported Maintenance and Elite Kits, as well as 24hr Premium Protected, offering customers a guaranteed next day response, an industry first, providing a greater flexibility to cater for all types of laboratory budgets and resources.