Osaka Hospital launches project to safely utilize generative AI for healthcare workforce improvements
The aim of this project is to serve as a model case for AI adoption in public and general hospitals nationwide
26 Feb 2026
Hiroya Kuwahara, Head of Healthcare Business at Fujitsu Japan, Toshirou Nishida, Director of JCHO Osaka Hospital, Norihiro Shimizu, Head of Healthcare at Microsoft Japan, and Takuya Shigenobu, Social Value Creation Division Division Head Senior Managing Director at Fortience Consulting, at the signing ceremony for this project
Japan Community Healthcare Organization Osaka Hospital (JCHO Osaka Hospital), Fujitsu Japan Limited, and Fortience Consulting Inc. have announced the commencement of a project aimed at establishing a system for the safe utilization of generative AI across all medical operations at JCHO Osaka Hospital.
Since November 2024, JCHO Osaka Hospital, with support from Microsoft Japan and Fortience Consulting, has been implementing generative AI for non-clinical tasks, such as creating meeting minutes and building a chatbot system for staff using Retrieval-Augmented Generation (RAG). Having achieved good results in these areas, the hospital has now expanded its collaboration to apply generative AI to clinical domains.
This initiative seeks to achieve work style reform and sustainable hospital management by leveraging the expertise of Microsoft Japan Co., Ltd. In this project, Fujitsu Japan will introduce and provide generative AI-powered services for creating discharge summaries and nursing handovers at JCHO Osaka Hospital.
Scheduled for operation in June 2026, the project will involve developing internal guidelines for generative AI utilization, establishing an information infrastructure, and building operational governance to promote and embed generative AI usage throughout the hospital.
The three parties and Microsoft Japan aim for this project to serve as a model case for AI adoption in public and general hospitals nationwide, and will also share their knowledge with other medical institutions, contributing to the acceleration of AI adoption and digital transformation (DX) in healthcare.
Dr. Ryuji Hamamoto, Representative Director, Japanese Association for Medical Artificial Intelligence says, "This is an excellent project that safely implements generative AI for clinical document creation and integrates governance and education. Ensuring safety, reducing the burden on those working in the field, and improving quality is extremely important. I look forward to this project’s nationwide expansion."