Markes Launches 'Live Chat' Website Facility

3 Dec 2014
Kathryn Rix
Administrator / Office Personnel

Product news

Markes International has launched a 'live chat' facility on its website, providing visitors with rapid access to Markes' analytical expertise.

The new online chat facility allows website visitors to 'speak'' directly with Markes' experts, simply by typing their message into the on-screen widget.

The live chat feature is staffed by Markes' team of thermal desorption and time-of-flight mass spectrometry specialists in the UK and USA, and enables website visitors to get a quick answer to any question they may have about Markes, its products, or their applications.

Dr Gavin Davies, Markes' Marketing Manager, said "Whether in person, by telephone or email, we have always strived to place analytical chemists across the world within easy reach of our expertise. Online chat is an exciting new way of achieving this, and we hope that our website visitors will find this new facility both convenient and useful".

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Mass SpectrometryMass spectrometry (MS) is a powerful analytical technique used to identify and quantify molecules based on the mass-to-charge ratio of gas-phase ions. It provides detailed information about the structure, composition, and properties of compounds and is widely used across fields such as environmental monitoring, materials science, drug discovery and development, food and beverage testing, and wider chemical research. Key MS techniques include tandem mass spectrometry (MS/MS), liquid chromatography–mass spectrometry (LS-MS) and inductively coupled plasma (ICP-MS). Choosing from these wide range of techniques and technologies can be a daunting task, so keep up to date with scientific applications, performance expectations, and customer reviews here all in one place. Visit our product directory to receive quotes direct from the manufacturer. Training Software
Markes Launches 'Live Chat' Website Facility