Status:
Advanced ReviewerMember since: 2021
Organization: Upland Hills Health
Love it and so easy to use
Application Area: Testing samples for COVID-19
"We received this placement analyzer and it has been a great addition to our in house testing for COVID-19. We may look at some of the additional testing available."
Status:
Advanced ReviewerMember since: 2020
Organization: Benefis Health System
Easy to use, easy to train new operators
Application Area:Point of Care Testing
"Great after purchase service, high ease of use."
Status:
Expert ReviewerMember since: 2019
Organization: Adena Health System
Really like the analyzer. we have several.
Application Area:NP
"Results are good, analyzer is very easy to use, not too long on test time."
Status:
Expert ReviewerMember since: 2019
Organization: Adena Health System
Supplies not available or on backorder.
Application Area:Clinical
"Easy to use and quick. Can't get supplies, they're always on backorder."
Status:
ReviewerMember since: 2019
Organization: Centro De Investigación Biomédica. CIBM UGR
Perfect outcomes and easy to use it.
Application Area:Clinical
"Excellent tool for research and clinical application."
Status:
Expert ReviewerMember since: 2020
Organization: A.D.Patel Institute of Technology
Ease of use is very good.
Application Area:Metabolism tissue samples
"Very effective in all manners, everyone should go for this product. It's reliable and cost effective. Ease of use is very good."
Status:
ReviewerMember since: 2018
Organization: West Jefferson Medical Center
Easy to use, but...
Application Area:COVID-19 viral testing
"This little analyzer is easy to use and gives quick results, especially compared to sending the samples out for testing, but we are a little skeptical about the LOD, especially since Abbott recently sent out a notice that "Negative results should be repeated with another method.""
Status:
ReviewerMember since: 2013
Organization: N MI Regional Laboratory
Fast and easy to use for qualitative answers.
Application Area:COVID-19 nasopharyngeal swab testing
"This instrument is simple to use and includes step by step instructions on the screen to walk you through each test. Results seem reproducible and accurate so far, but I have only had the instrument for a month. Great for fast individual testing. Not recommended for volume test situations."
Status:
ReviewerMember since: 2020
Organization: PHARMETICA s.r.o.
Great instrument for COVID-19 tests.
Application Area:Molecular tests
"Excellent platform for COVID-19 molecular tests without special qualification."
Status:
ReviewerMember since: 2019
Organization: Youens & Duchicela
Our new favorite analyzer.
Application Area:Molecular diagnostics
"The training was extremely helpful, we were taught the old school way buy using scenarios that stick in your mind. We were using the ID Now as a confirmation on negatives that were run on a rapid kit. We found about 35% of negatives on rapid tests were positive on the ID NOW!"
Status:
ReviewerMember since: 2016
Organization: MetroHealth Hospital
Quick results and timely patient care.
Application Area:Point of care
"Very effective, easy to use. Better turnaround time."
Status:
ReviewerMember since: 2017
Organization: Preferred Primary Care Physicians
Many defects.
Application Area:Clinical decision making
"The Alere I is constantly being sent in for service. The touch pad stops working at regular intervals. The mechanical parts of the machine break often. I have the machine for free if I buy test kits. If I had purchased the machine outright I would have been fuming mad."
Status:
ReviewerMember since: 2018
Organization: St Luke
Great instrument just needs a slight tweak in the result colors.
Application Area:Influenza testing
"This is a great instrument. Wonderful during the flu season. Would love to see a different color than gray for the invalid response it would alert the tech from across the room that there was an issue that they need to address right away. The gray makes them think it is a negative result. This is my only issue with the instrument. Would like to see more testing available on it soon."
Status:
ReviewerMember since: 2017
Organization: Colorado Mountain Medical
Not always reliable results. Verification test sent out for 95% of the population
Application Area:Strep and Flu Testing
"Touch screen is always breaking down but customer service is great. Validity of tests are not as high as others in the industry."
Status:
ReviewerMember since: 2017
Organization: UMCPP
We use this for Flu testing and will be adding RSV testing.
Application Area:Hospital Lab
"We use this for Flu testing and will be adding RSV testing. Good value for the patients, more expensive and time consuming for the lab."
Status:
ReviewerMember since: 2017
Organization: Bridger Valley Urgent Care
Effective and accurate machine
Application Area:Analyze nasal samples for influenza
"This product has been a very effective tool for our office. It is straightforward to use and walks you through each of the steps with prompts on the machine. This is more accurate than our previous rapid tests for influenza and doesn't take any more time to use than the rapid test as well."
Manufacturer's ResponseThank you for your feedback. It is reassuring to hear from customers that Alere i is positively impacting their office.
Status:
ReviewerMember since: 2017
Organization: South Louisville Pediatrics
Happy with our results using this instrument.
Application Area:Flu Test Analysis
"Very effective for accurate test results. Easy to use, easy to maintain. Customer service is friendly and helpful."
Status:
ReviewerMember since: 2017
Organization: UT Health Athens
Good instrument
Application Area:Testing for Strep A, Flu and RSV
"It is a good instrument to use and provides reliable results"
Status:
ReviewerMember since: 2015
Organization: Redington Fairview General Hospital
Accurate results but set up is too hands on.
Application Area:influenzae testing
"Accurate results but set up is too hands on. I love that we get results in 15 minutes."
Status:
ReviewerMember since: 2017
Organization: U of L Pediatrics at Kosair Charities
Very good machine. Easy to use
Application Area:To test for Flu
"Good product. Like that I don't have to decide if the test is positive or not . Don't like that part of Flu test has to be refrigerated takes up lots of space. Have had a few invalid test readings but overall works well"
Status:
ReviewerMember since: 2017
Organization: Westside Pediatrics
Too many error reports
Application Area:Influenza testing
"Machine gave reliable results yet were too many error codes that made us have to re-test our patients. The cost of the test was hard for our patients with high deductible insurance plans."
Manufacturer's ResponseThank you for your feedback. Please enlist our product support team to help interpret and eliminate the error codes. We also understand the challenge of balancing quality of care and affordability. We will continue to work with our customers to deliver this balance.
Status:
ReviewerMember since: 2017
Organization: BMC North Satellite Emergency Facility
Our drs are so pleased -
Application Area:Satelitte Emergency Lab
"The ALER I flu procedure has certainly made a positive impact on our situation - it is easy and quick with accurate results - what more could you ask for!"
Status:
ReviewerMember since: 2017
Organization: Acute Care and Family Clinic of Pontotoc
At this time in our clinic, the costs are outweighing the benefits.
Application Area:Medical clinic testing for Strep A
"Our installation process was rushed due to our clinic being short staffed and the trainer had another appointment. Our nurses are still having frequent invalid test error. We have requested additional training but have not received this. The cost per test is high when it frequently takes 2 tests and sometimes we still have to run a test with our regular kit testing."
Manufacturer's ResponseThank you for the feedback. Our product support team can help you overcome these implementation challenges so that you can take full advantage of the product.
Status:
ReviewerMember since: 2017
Organization: Horizons medical care
Best in lab
Application Area:Influenza poc
"This instrumental approach to testing saves time and eliminates human error, we just love the convenience!"
Status:
ReviewerMember since: 2017
Organization: medical office
Good when working and takes too long. Have to wait longer.
Application Area:Alere i machines are used in office
"I like the Alere i but I think personally it wastes time. It takes too long. It is more accurate than the paper test but when your in a multi Dr office with six assistant trying to do machines at same time it is crazy."
Manufacturer's ResponseThank you for the feedback. Workflow efficiency is so important in a multi-physician office. Our product support team can help you implement best practices so that you can take full advantage of the product.
Status:
ReviewerMember since: 2017
Organization: simi health center
Satisfied with product
Application Area:Nose or throat swabs
"Easy to use. Did have an issue with alere equipment but had great help and fast replacement service."
Status:
ReviewerMember since: 2017
Organization: NEMHS
Great instrument and company. I definitely will tell my other colleagues to use.
Application Area:Analyze samples in the lab.
"Very good analyzer and very easy to use. The Tech Support agents are fast to answer our concerns and no waiting period."
Status:
ReviewerMember since: 2017
Organization: Children's medical center
Great machine
Application Area:Medical center
"The machine is easy to use. Sometimes we have invalid results. Good value for the cost though"
Status:
ReviewerMember since: 2017
Organization: SOUTHWESTERN VERMONT MEDICAL CENTER
Very pleased with alere I flu testing
Application Area:Flu testing
"We feel during the last flu season we were able to pick up positive flu on patients at a rate more like the state averages by switching to Alere I from the immunochomagraphic kits we used prior!! Also reimbursement was better for our facility."
Status:
ReviewerMember since: 2017
Organization: Fulton County Health Center
Very satisfied with the equipment and service.
Application Area:Community Health Screenings
"The equipment is very easy to use and is very effective and fast."
Status:
ReviewerMember since: 2017
Organization: Central Illinois Pediatric Associates, LLC
When it works, it is great.
Application Area:Test influenza, strep
"Overall, the product is user friendly. Have had to replace the machines several times due to malfunctions. Twice when we received a replacement, I had to get a replacement for the brand new ones due to malfunction. Our office has had several invalid results which in turn costs the office money. Kits are expensive and reimbursement is not always enough to cover cost of test kits."
Manufacturer's ResponseThank you for the feedback. Our product support team can help you overcome these implementation challenges so that you can take full advantage of the product.
Status:
ReviewerMember since: 2017
Organization: Wood County Hospital
Great little instrument
Application Area:Influenza A/B testing
"Reliable, quick results. Very easy to use. Easy specimen collection. Awesome support."
Status:
ReviewerMember since: 2017
Organization: Sauk Prairie Healthcare
It is very easy to use and gives quick results
Application Area:For rapid testing of influenza and rsv.
"I really like the alere I. It is very easy to use and gives great results. I like that I can give results that I feel completely comfortable with. the instrument was very easy to train others to use. the way all the parts fit together for disposal is great. the onscreen instructions are easy to follow. it is really hard to not perform the test properly and the results come very quickly compared to other molecular systems."
Status:
ReviewerMember since: 2017
Organization: Childrens Hospital of WI, Mequon Clinics Lab
Does rapid flu results quickly for our primary care doctors.
Application Area:Analyze Flu A/B in M6 media
"Nice piece of equipment. Works well and is easy to use. We use the laser reader to push buttons on the LCD screen -- works well."
Status:
ReviewerMember since: 2017
Organization: Trustcare Express Medical Clinics
Great results
Application Area:Influenza and Strep diagnostic
"I think it is pretty easy to use. We have had to replace the alere machines a few times due to touch screen issues so I think this could use some investigation to determine the reasoning but overall easy to use!"
Status:
ReviewerMember since: 2017
Organization: Anderson Medical Center
A regular error message is "Unable to Analyze" without further explanation
Application Area:Molecular DNA Testing
"We get error messages regularly to the point that I feel the machines are unreliable. The molecular tests may be more accurate but the linear flow tests are more reliable, in my opinion."
Manufacturer's ResponseThank you for your feedback. Our product support team can help you reduce the incidence of invalid results and errors so that you can take full advantage of the molecular results.
Status:
ReviewerMember since: 2017
Organization: United Indian Health Services, Inc
Very happy
Application Area:Strep A NAA
"We have found that the Alere I drastically improved the accuracy of our CLIA- waived rapid strep A Testing."
Status:
ReviewerMember since: 2017
Organization: North Scottsdale Family Medicine
Poor value
Application Area:Influenza Testing
"The testing cartridges were very confusing for my staff, especially when we are using similar testing materials for the Strep test. I can't quantify how much of the testing supplies were wasted because the staff grabbed the wrong supply. I don't think much was done to differentiate the testing materials. In addtion, the reimbursement was low. I actually lost money doing these tests in my office."
Manufacturer's ResponseThank you for the feedback. Our product support team can help you implement best practices so that you can eliminate waste and take full advantage of the product.
Status:
Advanced ReviewerMember since: 2017
Organization: Rocky Mountain Diabetes Lab
good results when it works
Application Area:Analysis of Strep A and Influenza A/B
"The machine is easy to use. It explains every step very well. My issue with this machine is reliability. The software has a tendency to freeze and the only way to finish the test was to start over. We went through many tests that were not needed because of that. The reagent cartridges are expensive and we had a lot of waste that way. I like the machine as far as ease of use."
Manufacturer's ResponseThank you for the feedback. Please be sure to involve our product support team so that they can help you resolve any issues in the shortest time possible.
Status:
ReviewerMember since: 2017
Organization: Kymera Independent Physicians
Great results! I'm glad our providers agreed to go with Alere
Application Area:Clinical setting
"The Alere is user friendly but the completion is lengthly."
Status:
ReviewerMember since: 2017
Organization: Charleston area medical center
Poor service and follow up after sale - never see anyone.
Application Area:HIV antibody; influenza pcr
"HIV too many false positive results for antigen. Influenza A and B - ok just not ideal."
Manufacturer's ResponseThank you for the feedback. We will try to provide better service going forward.
Status:
ReviewerMember since: 2017
Organization: Prairie Lakes Healthcare System
Quick answers and easy to use!
Application Area:Analyze nasal swabs for Influenza A and B
"I highly recommend the Alere i for Influenzae A and B testing--answers within minutes from a nasal swab, amazing! The RSV testing is even better with a positive results in less than half the time from a negative result! Quick answers and easy to use!"
Status:
ReviewerMember since: 2017
Organization: Sonoma Valley Hospital
Great little instrument for molecular testing
Application Area:Molecular Influenza testing, molecular Strep A testing
"Instrument is really easy to use, reliable results, fast turnaround times for ER testing. The only issue is the instrument itself is less than robust as far as reliability is concerned. We have a backup instrument, and I would recommend anyone using this system to have a backup. This is a great little molecular testing instrument, and I am anxiously awaiting further assay development."
Status:
ReviewerMember since: 2017
Organization: Neighborhood Pediatrics
Love the accuracy
Application Area:RSV, STREP, FLU
"Love the ease of use. Unfortunately the masshealth does not cover this to the point that was originally thought so we do not use it on them but we do use it for commercial on STREP test, Flu and RSV we use it for all."
Status:
ReviewerMember since: 2017
Organization: Masland Associates
Glad we switched to this test
Application Area:Performing Molecular Flu testing in our Busy Physician Office Lab
"This is a very nice instrument. Easy to use and give us they quality results we need."
Status:
ReviewerMember since: 2017
Organization: Express Lab/RMDC
Not as easy as it looks.
Application Area:PCR for Strep and Influenza A/B
"The fact that it is CLIA-waived is a big draw. The "fool-proof" color and shape-specific pieces for each step make it look like it can't be done wrong. Wrong. Most of the "trained" users have managed to fail to get the pieces put together correctly, and we have wasted most of the reagent while failing to get test results. That being said, when a result is produced, we have every reason to trust it is accurate. We got rid of it in favor of a Cobas LIAT instead."
Manufacturer's ResponseThank you for the feedback. We continuously strive to improve the quality and ease of use of our products. Please be sure to involve our product support team so that they can help your staff become more comfortable with the product.
Status:
ReviewerMember since: 2017
Organization: Johnson Memorial Hospital
Solid product.
Application Area:Corporate wellness events.
"Very easy to use with results we can trust. It is fast and efficient and our clients appreciate this!"
Status:
ReviewerMember since: 2017
Organization: WRMC MEDICAL COMPLEX-NORTH
Great little analyzer for the $$
Application Area:Analyze nasopharyngeal sample for flu
"After getting all staff on board with performing the test correctly and consistently, we no longer have very many invalids and the amount of false negatives is almost non-existent."
Status:
ReviewerMember since: 2017
Organization: Colorado Mountain Medical
More accurate results and less steps to perform on the analyzer.
Application Area:Flu A/B and strep testing
"Alere I molecular instrument for Strep A and Flu A/B testing is easy to use, less steps than our current equipment and more accurate than our current analyzer. The no confirmation strep A will be a great benefit for our patients from a financial perspective as well as a time saving perspective to receive faster treatment if needed."
Status:
ReviewerMember since: 2017
Organization: Premier Physicians
Fairly easy to use and I like the way it takes you step by step on how to use Alere
Application Area:influenza test
"Our office is fairly new to Alere. We have had some apprehensions due to the wait time for each test and how it worked. We had a rep who came to our office and demonstrated how to properly use this machine. Fairly easy to use and I like the way it takes you step by step on how to use just in case you forget :) Also like the collection process -less is more! We will be using Alere for other tests done in office. At the moment influenza is the test being ran. Time frame for testing is the same we were using with another product. Difference is how we swab (less is more) and should be more accurate. As for reimbursement rates -that is yet to be seen."
Status:
ReviewerMember since: 2017
Organization: Tanner Clinic Layton
Love it and don't want to live without it.
Application Area:Pediatrics office testing
"As a Medical Assistant it has made my job a little bit easier as I no longer has to second guess the test strip for Strep throat and as a parent getting a result on a Friday and not have to wonder all weekend if my child has strep and come to find out Monday they did has been a blessing."
Status:
ReviewerMember since: 2017
Organization: St. Tammany Parish Hospital
Great for laboratorians, a bit "complicated" for non-laboratorians
Application Area:Flu and RSV
"We use this analyzer in multiple locations. In our main lab, with medical technologists as the operators, we have very little to zero issues with it. However, in our physician offices, with nurses as the operators, there are a lot more problems. Clearly it's an operator issue, but I would say "ease of use" could be better since it's problematic for non-laboratorians. Making sure the orange button fully engages and disengages seems to be one of the main issues, even after multiple trainings and re-trainings. The other problem is they go months at a time not using it, when we're out of flu season, so every year it requires training all over again because they forget."
Manufacturer's ResponseThank you for the feedback. Please be sure to involve our product support team so that they can help your staff become more comfortable with the product.
Status:
ReviewerMember since: 2017
Organization: Monticello Medical Associates
Great Accurate Results so glad we went with this analyzer
Application Area:Streps, Flu and RSV
"Very reliable testing and more accurate results with this method. After purchase service and training was excellent and all issues are easily resolved. Very easy to used."
Status:
ReviewerMember since: 2017
Organization: Stone county hospital
I am very happy with the addition of the Alere I to our little lab.
Application Area:Influenza. rsv, and strep testing
"I am pleasantly surprised at it's ease of use. It shows you step by step with pictures how to run tests. So far it has proven quite accurate as well."
Status:
ReviewerMember since: 2017
Organization: Advantage Care Physicans Rochdale Medical Office
Great product, used daily never fails!
Application Area:Strep A and Influenza tessing
"It is very effective and reliable, we use it everyday. It is very easy to use because the instructions are on the screen in writing and in video. We have had to call customer service and the help was excellent."
Status:
ReviewerMember since: 2017
Organization: Bethel Medical Group
Good results
Application Area:Analyze blood for A1C
"Very satisfied with machine, easy to use, like that we get results immediately"
Status:
ReviewerMember since: 2017
Organization: Wayne Memorial Hospital
Amazing product! Love it!!!
Application Area:Arterial blood gas
"Amazing product, excellent support!!! Wouldn't use anything else!!!"
Status:
ReviewerMember since: 2017
Organization: Waynesboro Family Medical Associates
Good and Quick Results
Application Area:Analyze Strep A and INF A&B
"Alere i is easy to use and gives you a quick result."
Status:
ReviewerMember since: 2017
Organization: Oneida HealthCare
Great Instrument
Application Area:Molecular testing
"Extremely user friendly, Accurate results, Service and after purchase care is excellent"
Status:
ReviewerMember since: 2017
Organization: crozer chester medical center
The triage meter is a reliable and cost effective POC backup.
Application Area:Backup assay for troponin
"It is easy to use, and the results are accurate. It is a quality back up to our bigger analyzers."
Status:
ReviewerMember since: 2016
Organization: Roland J Dominguez MD PA
Overall very happy and would recommend to other offices
Application Area:Testing for strep and flu in outpatient pediatric private practice
"Only difficulty was the relatively high number of "failed " tests. our medical assistants have gotten much better at running the flu test. never had the same issue with the strep test"
Status:
ReviewerMember since: 2017
Organization: First Care Health Center
Great platform for great patient care. Fast, accurate results for early treatment
Application Area:Influenza and Strep A
"Alere has provided a valuable testing platform that every facility can afford. The ability to provide molecular testing, no matter what your facility size, has made early detection possible. Patients can begin treatment right away. Providers can use good antibiotic stewardship by treating based on test results. Its a win / win for both provider and patient."
Status:
ReviewerMember since: 2017
Organization: Chadron Community Hospital
Awesome Machine!
Application Area:Molecular detection
"The Alere i has been a great tool in our lab. Great results quickly. The sensitivity is fantastic, we have picked up positive results where kit testing was unable to. The on screen animations and prompts are fantastic, making usage very simple. Our sales rep has been great, hands on sessions as well as help getting the analyzer up and running. We are looking forward to rumored future testing as this will help us greatly in the future."
Status:
ReviewerMember since: 2017
Organization: Central Coast Pathology Laboratory
Reliable results in a very short time. Very easy to use. Virtually maintenance free.
Application Area:Testing for Influenza A/B
"The Alere technology provides reliable, accurate results in a very short time period. We previously tested using an EIA methodology and were very disappointed with the results. The Alere is very user friendly and virtually maintenance free."
Status:
ReviewerMember since: 2017
Organization: Collin County Pediatrics
Ease of use
Application Area:Flu, strep & RSV test
"The instruction & set up by the Alere representative is very professional and easy to understand. Makes repeat set up and testing much faster & easier for staff."
Status:
ReviewerMember since: 2017
Organization: West Valley Medical Center
Fast & easy
Application Area:Microbiology - flu testing
"Very easy to use for all technologists, we have never missed a CAP proficiency sample, outstanding customer support."
Status:
ReviewerMember since: 2017
Organization: Family Healthcare of Siouxland Northside
Easy to use the only thing only issue tends to be the touch screen.
Application Area:influenza A and B testing
"The machine is easy to use with little to no up keep. Results are pretty quick and easy to interpret. Does not require a lot of training and the step by step video instructions make it idea for seasonal testing. You don't really have to brush up to much on the procedure so you are ready to go from the first flu to the last flu. The only aspect of the machine I have had trouble with is the touch screen. They tend to die out after a while and there really isn't a way to fix them besides calling and getting a new one. Not that this is difficult as they make the process super simple and fairy quick."
Status:
ReviewerMember since: 2017
Organization: White Oak Family Physicians
Hated it
Application Area:Flu testing
"We absolutely hated this instrument. Was not reliable. Was useless in the urgent care setting."
Manufacturer's ResponseI am sorry that we were unable to help you implement the product successfully into your practice.
Status:
ReviewerMember since: 2017
Organization: Growing Kids Pediatrics, LLC
Fast and accurate results
Application Area:Pediatric office
"The machine is accurate, easy to use and fast results"
Status:
ReviewerMember since: 2017
Organization: Smithtown Medical Specialists, PC
Storage, ease of use, trusted results are perfect for the physician office lab.
Application Area:Analyze plasma level to assist with diagnosis and treatment plan
"The instrument is quite easy to use, tech support is available24/7 and reagents are easy to order and shipment is timely."
Status:
ReviewerMember since: 2017
Organization: Willamette Valley Med. Center
Glad to have it!
Application Area:Flu and RSV testing
"Easy to use with high quality results. A definite upgrade over previous testing platform."
Status:
ReviewerMember since: 2017
Organization: Rosales Children's Clinic
Accurate, great resulting.
Application Area:Influenza testing
"The influenza testing is very effective and accurate with early symptomatic patients. The testing is user friendly yet time consuming with warming the machine and waiting on the result to finalize. We love the accuracy!"
Status:
ReviewerMember since: 2017
Organization: Uintah Basin Medical Center
Great value for molecular testing!
Application Area:Nucleic acid amplification of influenza, RSV, and group A strep.
"This instrument is exceptionally easy to use. Results are consistent and reproducible, as long as all the manufacturer's instructions are followed. A great value for molecular testing."
Status:
ReviewerMember since: 2017
Organization: Utah Valley Pediatrics
This instrument is the best. It makes our job so much easier and parents love it!
Application Area:Influenza A and B, Strep in pediatric office
"We have used the Alere i in our office for over a year and we absolutely love it! It is user friendly and gives accurate results. Parents really value knowing if their child has actual influenza, and not having to go to the hospital lab to find out. It is also nice that they leave our office with results, no call backs the next day. Collecting a sample is easy, even on the smallest patients. I cannot imagine going through an influenza season without this test. Our office loves the technology so much that we are starting strep and RSV testing next week. Our staff is beyond thrilled to stop running throat cultures any more. This will be a huge time saver for us and allow us to better treat patients with strep throat. Every office should have an Alere i!"
Status:
ReviewerMember since: 2017
Organization: Village Pediatrics
Good instrument, but finicky.
Application Area:We've been using Alere i for influenza testing for the past 2 years.
"Reimbursement has been very good so even though the tests are more expensive, we have seen higher profits with this flu test compared with other quick tests. The customer service is quick, even willing to send reps into our office to help set up and trouble shoot the equipment. The downside is that the machine is very sensitive. We have experienced significant difficulty with invalid tests - over 15%. Reports have been run from our machines and the company still wasn't able to help us figure out the reason why."
Manufacturer's ResponseThank you for your feedback. Our product support team will continue to work with you until we are able to resolve the issues you are experiencing.
Status:
ReviewerMember since: 2017
Organization: Premier Physicians
Good machine
Application Area:Influenza testing
"The machine itself is easy to use, the warm up time could be better and the amount of time it takes to test but overall machine is user friendly."
Status:
ReviewerMember since: 2017
Organization: WILLOW URGENT CARE
Wonderful product
Application Area:Running strep and flu tests
"I love this product. I find it to be accurate and efficient."
Status:
ReviewerMember since: 2017
Organization: Kaplan, Barron Pediatrics A Division of One Pediatrics
Love the results we get!
Application Area:strep; flu; rsv
"We use the alere I for strep, flu and rsv. The machine is easy to use and gives reliable results. What I like most about the technology is for a rapid waived test the results are not questionable. What I like the least about it is the amount of space the kits take up."
Status:
ReviewerMember since: 2017
Organization: COMMUNITY MEMORIAL HOSPITAL
Pretty good instrument.
Application Area:Hospital Laboratory
"Easy to use, but very touchy. Invalids occur very easily with minor mistakes. Lots of waste. Customer service is great, easy 2 day replacement when needed. Accurate Results! I wish the alarm was louder when testing is complete."
Manufacturer's ResponseThank you for your feedback. Our product support team can help you reduce the incidence of invalid results related to sample collection and processing.
Status:
ReviewerMember since: 2017
Organization: South Peninsula Hospital
Good TAT on a molecular level test.
Application Area:Patient testing
"We use the Alere-i to perform molecular testing to replace test kits that didn't have the sensitivity of a molecular platform. The TAT is a good fit for ED patients and has been an good addition to our lab."
Status:
ReviewerMember since: 2017
Organization: RSTHC
Good for quick diagnosing a pt
Application Area:A1C cholestec hemo count Alere I
"Very reliable quick test at the office very easy to use and accurate"
Status:
ReviewerMember since: 2017
Organization: Family Helath Care-Inidan Hills
Very Good Machine!!
Application Area:easy to use machine
"Machine is easy to work, takes to long to get result other than that we like machine"
Status:
ReviewerMember since: 2017
Organization: Crossing Rivers Health
Love moving from an antigen rapid test/manual read test to a molecular testing system
Application Area:Test for flu and strep a in hospital setting
"We wish that the strep A test did not require a strep culture to verify negative results from the analyzer. There are a few test systems that do not require this culture followup which is great for the user end of things. We know that we can perform a study to prove or disprove moving away from this culture but just a thought that would please the customer and have advantages over other companies with similar test systems. Also, we are not a fan of the walk away then come back 3 minutes later type of set up. With todays technology many things are indeed "walk away". It is not that hard to set a timer and come back to do the rest of the testing but when you work in a busy lab that is only staffed with 1 tech 70% of the time. It makes it hard to be everywhere at once. If we could just load and go. That would be optimal. Just a thought."
Manufacturer's ResponseGreat feedback. Thank you!
Status:
ReviewerMember since: 2017
Organization: Pediatric Partners
We get too many "invalid" results resulting in wasted time/money!!
Application Area:We have the strep machine in our pediatric clinic
"Us nurses are not happy with this machine most days. We get too many invalid results which wastes our money and time! Doctors want results asap, not after trying 2-3 times. We have tried so many times on some patients that we have to re-swab them! That is inconvenient all around!!"
Manufacturer's ResponseThank you for your feedback. Our product support team can help you reduce the incidence of invalid results related to sample collection and processing.
Status:
ReviewerMember since: 2017
Organization: Kaweah Delta Medical Center
I like that it takes the guess work out of "looking at lines".
Application Area:influenza a and b testing
"The machine is fairly easy to use, there are a few staff members who don't push the cartridge all the way down and then it doesn't tell you that you have done it incorrectly until the 10 minutes is up. It would be nice if it just wouldn't run the test and tell you that right then. I do love that the swab is only nasal, however, rather than nasopharyngeal. The patients appreciate that as well."
Status:
ReviewerMember since: 2017
Organization: Lubbock Heart and Surgical Hospital
Great results and super easy to use!
Application Area:Influenza Testing
"The Alere i is super easy to use. My favorite part about the instrument is that it walks you through each step of the process with pictures. The results are fast and reliable. The cartridges are a little bit pricey is the only draw back."
Status:
ReviewerMember since: 2017
Organization: Petite Pediatrics
Accurate Results, Easy to Use
Application Area:Molecular analysis of Strep and Flu A/B
"This product is extremely easy to use and highly accurate. It is pretty quick results and very effective in day to day use. The only downside is insurance does not always reimburse well. Some insurances don't even make up the cost of the test."
Status:
ReviewerMember since: 2017
Organization: Salem Clinic
Very pleased with this instrument and would recommend it to others.
Application Area:Influenza A and B
"It is easy to use and the results are reproducible. Get quick service or help if issues arise. When we needed one replaced, it was sent out that day so we were not down for any length of time. The woman who came to set them up at all of our sites was professional and very helpful. Did not have any major surprises after we were on our own (running without trainer). Well made so we have only had to replace one or two over the years."
Status:
ReviewerMember since: 2017
Organization: Wood County Hospital
Love the system
Application Area:Hospital ICU, ED, and Med Surg
"I wish it had CO-Ox capability. I love the ease of use."
Status:
ReviewerMember since: 2017
Organization: Alpine Pediatrics
Results are OK, instrument is not the most reliable.
Application Area:Strep and flu
"We use the instruments but become frustrated sometimes with the "invalid" results and also that we have to replace them so often because the touch screen doesn't work. We have a total of about 15 machines and I think most of them have been sent in for replacement. They sometimes make grinding noises and we have had to replace a couple machines because the motor no longer works properly."
Manufacturer's ResponseThank you for your feedback. Please be sure to involve our product support team so that they can help your staff enjoy "frustration-free" results.
Status:
ReviewerMember since: 2017
Organization: W Pediatrics
Accurate
Application Area:Lab testing
"Extremely accurate and have not had one culture come out to disprove results."
Status:
ReviewerMember since: 2017
Organization: Melrose Family Medicine
Not that impressed
Application Area:Test flu A/B and Strep
"Have problems with getting error messages when testing for flu. Also, reimbursement is not as good on these tests."
Manufacturer's ResponseThank you for your feedback.
Status:
ReviewerMember since: 2017
Organization: Palouse Medical, P.S.
Too many invalids due to "pipetting" issues caused us to stop using instrument
Application Area:Performing POC flu testing
"As a POL manager, we had several nursing and laboratory staff using the instrument, the number of steps to perform the test along with high incidence of invalids caused us to stop using this instrument. Even after contacting technical services and sending in information from the instrument, the answer we received that we were having "pipetting" issues. With so many different users resulting in the same error, to me that is due to the testing procedure or kit issue."
Manufacturer's ResponseThank you for your feedback.
Status:
ReviewerMember since: 2017
Organization: Clark Fork Valley Hospital
A nice and reliable instrument. I am satisfied with the performance.
Application Area:Molecular Microbiology
"We use this the Alere-i instrument to perform Group A Streptococcus and Influenza A&B Molecular Testing. I am impressed with the ease of use and the reliability of results. We had trouble with the touchscreen and Alere sent a replacement instrument overnight without question. The sales staff and customer representatives are friendly, knowledgeable, and easy to work with. The results are quick and reliable. I would recommend this instrument to other small hospital laboratories that do limited molecular testing."
Status:
ReviewerMember since: 2017
Organization: Big Sandy Medical Center
The Alere i enables us to do accurate, rapid testing for Influenza A & B and Strep A
Application Area:Molecular test for Influenza A & B and Streptococcus A. Point of care testing. Allows for rapid te
"Alere i is a CLIA waived test that easy to use. The integrated, rapid, and simple characteristics of the Alere i Influenza A&B assay make it a very good candidate for point of care testing. It's turnaround time is quite good, but for us when both an influenza A&B and a Strep is ordered it does take a little bit longer than other rapid tests. The Alere i utilizes NEAR technique to detect and distinguish influenza virus A and influenza virus B. It is a novel isothermal-amplification-based integrated system for detection and differentiation of influenza virus. It is rapid and quite user-friendly procedure with a time from specimen collection to results of less than 15 min, including the 21 min hands-on time, but the time is extended when for us as our controls are done date of testing not daily. The Alere i Influenza A&B serves us as an alternative to our rapid influenza antigen detection tests with significantly improved sensitivity. It has the advantage of a significantly shorter test time than any other currently available molecular assay. The simple pipette free procedure runs on a fully integrated, closed system. It also has a small footprint and is CLIA waived."
Status:
ReviewerMember since: 2017
Organization: KDMC
works great
Application Area:Chemistry and POC
"Very easy to use to get the molecular platform. Training was easy as well."
Status:
ReviewerMember since: 2017
Organization: EvergreenHealth Monroe
Love how easy it is to use
Application Area:Influenza A and B testing
"Instrument is so easy to use and easy to train new users on. Troubleshooting with the company has been a positive experience, though it did take awhile for our data to be analyzed. The only issue we ever had was determined to be from improper collection (collecting samples with too much mucous interfered with testing). The step-by-step instructions on the screen are great and really help the user test, especially those who may not use the instrument very often. The training documents are great and the pre-prepared SOPs and IQCPs made it easy to implement in our lab. We have had it for over a year and love it."
Status:
ReviewerMember since: 2017
Organization: Martin's Pediatrics and Family Care
Results are helpful in diagnosing and treatment, but re-imbursment is an issue
Application Area:RSV DNA test, not currently being paid for by various insurance companies
"It is fairly easy to use, helps with diagnosing and treatment, but not being re-imbursed"
Status:
ReviewerMember since: 2017
Organization: Gamma Healthcare
Sensitivity and specificity are great, very easy to use
Application Area:Influenza testing
"Gives accurate results, very easy to use with step by step instructions on analyzer. Love the barcode reader and printout, this makes it extremely easy for patient ID and resulting. Very sensitive and specific."
Status:
ReviewerMember since: 2017
Organization: Advantage Care Physicians
I love it. Recommended for all medical facilities
Application Area:Strep/Flu
"I've had this device in all 36 sites so far and this is MY experience: Keep doing this: User friendly, "training made simple" device, prompts are clear and self explanatory. Consumables are durable and sealed before use, ensuring both efficiency and accuracy. Customer service and the easy replacement policy is A+!By far one of my most favorite analyzers. What needs to work: The screen freezes inexplicably, units have been replaced often (at no cost, but it is disruptive to workflow). Is it possible to add an alarm for consumables accidentally left behind? This would be helpful for the A1c, as well."
Manufacturer's ResponseThank you for your feedback.
Status:
ReviewerMember since: 2017
Organization: Winters Family Practice
Very accurate results
Application Area:Strep tests and flu tests
"The machines are very nice. We have had some issues with invalid results. They are generally very user friendly and customer service has been excellent."
Status:
ReviewerMember since: 2017
Organization: North Shore Urgent Care
Excellent Product
Application Area:Flu and Strep
"Accurate results, decrease in follow up culture results, patients are very satisfied to have a confirmed diagnosis and treatment plan prior to leaving the practice."
Status:
ReviewerMember since: 2017
Organization: Rockford family Care
Easy to use, and great customer service.
Application Area:Influenza A&B
"No problems getting the machine to us, the person that trained me to use was friendly and even since everything has been great. Recently our machine wouldn’t come on and we had a new one the next day."
Status:
ReviewerMember since: 2017
Organization: Express Lab
Would not recommend this to others.
Application Area:Flu/Strep testing
"We struggled with this analyzer and only used it for a few months before we switched it out with a competitor that was much easier and more reliable. We had trouble with the machine reporting out results and often had the machine fail half way thru the test. We would have to turn the machine off and re-start completely. We had to collect multiple patients samples just in case of failure. Wasn't worth the hassle and the expense of using multiple kits to get a result."
Status:
ReviewerMember since: 2017
Organization: York General Health Care Services
Very sensitive&specific method; limited to only one test at a time, expensive method
Application Area:Detect nucleic acid of Influenza A and Influenza B in symptomatic patients
"The nucleic acid Influenza method is very sensitive and very specific. The instrument is quite simple to use. There are a few specimen processing steps that take place at specific times that require tech attention, but it is not too bad. The instrument also just a single-test analyzer, so it is not likely a best fit for a busy laboratory unless multiple units are purchased. We had an issue with the touchscreens on two previous instruments that rendered the instrument non-functional, but Alere replaced each unit overnight. As with any molecular method, it is not an inexpensive test, but it is nice to obtain reliable results. Proper specimen collection is very important--specimens collected with heavy amounts of mucoid nasal secretions will cause the results to be invalid or indeterminant, requiring recollection or testing with an alternate (EIA) method. I would advise collecting from the nostril exhibiting less drainage."
Status:
ReviewerMember since: 2017
Organization: SDCMH
Easy to use instrument with quick and accurate results.
Application Area:Analyze influenza samples on the Alere i
"Works well for our small laboratory. During the busy flu season we keep 2 instruments running a lot. High quality / reproducible results. Easy to use instrument. Only drawback is that the refrigerated portion of the supplies take up a lot of space."
Status:
ReviewerMember since: 2017
Organization: Wayne Medical Center
Easy to use and great customer service
Application Area:Testing for Influenza
"This analyzer takes up very little counter space which is a plus in our smaller laboratory. It is very easy to use and the customer service can't be beat! Supplies will soon be room temp storage freeing up valuable refrigerator space too. Lab personnel and providers trust the results. Testing is very easy with prompts along the way."
Status:
ReviewerMember since: 2017
Organization: Southeast Pediatrics
Part and parcel of our patient care!
Application Area:Pediatric clinic
"Even teh providers find it Easy to use! The results are reliable and consistent. Great customer care with questions!"
Status:
ReviewerMember since: 2017
Organization: Pediatric Partners
Very easy to use!
Application Area:Influenza Analyzer
"The equipment is easy to use and provides reliable results for the practice. Thank you!"
Status:
ReviewerMember since: 2017
Organization: carlock family medical clinic
Not Cost Effective.
Application Area:Alere i flu
"This machine is not cost effective as we are not getting reimbursements that cover the cost of the cartridges."
Manufacturer's ResponseThank you for your feedback.
Status:
ReviewerMember since: 2017
Organization: Village Pediatrics
Great costumer service for the product. Product itself is a little touchy.
Application Area:Pediatrics
"There are multiple steps in running the samples. If one step is done incorrectly a whole test is wasted and they aren't cheap. Our main problem was closing the lid seconds before it advises you too, which in turn gave us invalid results. A definite error in the making."
Manufacturer's ResponseThank you for your feedback. We continuously strive to improve the quality and ease of use of our products.
Status:
ReviewerMember since: 2017
Organization: Indianhead Medical Center
Great analyzer. Great results.
Application Area:Strep and Influenza testing
"The Alere I is a very easy analyzer to use. I like how it has the step by step directions right on the screen of the analyzer. The testing part of the analyzing is also very easy. Using this analyzer for our streps now saves us time and money by not sending out our negatives for confirmations. I am very happy with this waived testing option."
Status:
ReviewerMember since: 2017
Organization: Midland Memorial Hospital
Dependable results, very quick, easy to use
Application Area:Group A Strep Testing
"We get very good results, we back every negative test up with culture and have yet to have a false negative result. It's very quick and it is pretty amazing that you can receive a positive result in as little as two minutes. QC is easy and is included which is a bonus. The step by step walk through on the LCD screen makes it very easy to use and most new techs only have to see it once to be able to perform test on their own. I do wish it looked for Group C Strep as well."
Status:
ReviewerMember since: 2017
Organization: Texas Health ER
Very happy for service
Application Area:Radiology and Lab
"Great customer care when issue occurred! Very easy to make exchange and send back old machine."
Status:
ReviewerMember since: 2017
Organization: PLATTE COUNTY PEDIATRICS
Always very accurate, much more reliable than rapid influenza tests.
Application Area:Influenza A/B testing
"Great product. Much more accurate and reliable than visual results from rapid influenza tests. Very user friendly especially since the machine practically walks you through the entire process with pictures! Exceptional results with little to no error with the machine. Most errors (95%) come from the user. Just follow the pictures and instructions on screen and you will never fail. Great bang for the buck!"
Status:
ReviewerMember since: 2017
Organization: St Francis Memorial Hospital
Easy to use! Quick turn-around-time!
Application Area:Flu and RSV testing
"Easy to use instrument. The instruction screen is so helpful especially if you don't use the instrument frequently. Quickness of the test is also a plus! When we had an issue Alere quickly sent out a new analyzer."
Status:
ReviewerMember since: 2017
Organization: Prairie Pediatrics
Great company to work with and a great instrument that gives accurate results.
Application Area:Test blood samples for Influenza
"The Alere I is a great instrument for testing our pediatric patients for influenza. It is easy to use and we receive very accurate results. It is important for others to know that there may be a short transition period because it does take a little longer to run the tests, but it doesn't take long to establish a work flow that incorporates use of the Alere and it is well worth the change in work flow for the increased accuracy. We have had excellent after-sales care if we have had any questions. We are currently looking into how to integrate the results into our EHR directly as well."
Status:
ReviewerMember since: 2017
Organization: adeptus
Good product, easy to use but way too many steps to follow. must be easier methods.
Application Area:flu and strep
"I've been using the product for about a year. It's easy to use but there are too many steps."
Status:
ReviewerMember since: 2017
Organization: Fiat Family Health
Well worth the money.
Application Area:Analyze A1C
"This machine has allowed us to improve our quality, speed of lab results return and patient satisfaction."
Status:
ReviewerMember since: 2017
Organization: Pediatric Group of Acadiana
Great results
Application Area:Flu and strep
"It is easy to use, accurate, customer service is awesome, worth the money. It started out rough, but with proper training and instructions, it is very easy. They physician loves it. Very accountable."
Status:
ReviewerMember since: 2017
Organization: Peterson Urgent Care
Great instrument and support....we have had issues though
Application Area:Clinic point of care testing for Flu and Strep
"Other than the intermittent (3-5 month) Invalids between strep and flu the results are timely and easy to obtain. We have had to return 2 machines due to screen malfunctions but Alere has promptly sent replacements so that our operations have not been disrupted."
Status:
ReviewerMember since: 2017
Organization: Family Care Partners
Very Pleased
Application Area:Strep DNA and Flu RNA testing
"We are still in the training curve, but clinical staff are catching on quickly. Only a few errors are being made weekly, and it is all user errors which I've used as educational moments. The machines run perfectly."
Status:
ReviewerMember since: 2017
Organization: Wellness Institute of Texas
Great results. It makes our work flow so much smoother.
Application Area:Analyze DNA for influenza or strep bacteria
"This product is fairly easy to use. The one down fall is that there are times when we do get invalid results multiple times. We are doing all of the steps correctly but still get invalids. I wish that the machine could inform us on what we are doing wrong and what can be done differently to not receive the invalid status."
Manufacturer's ResponseThank you for your feedback.
Status:
ReviewerMember since: 2017
Organization: Brodstone Memorial Hospital
Great, Fast, Reliable Results that are easily attained!!
Application Area:Influenza Testing
"We mad the switch from a kit test to the molecular test, mostly because of the new FDA requirements. However, since having the instrument in house, it is very reassuring to know that we are giving the providers a high quality result for the benefit of the patient. The on screen instructions are simple and easy to interpret. We have been contacted by the company to ensure that testing is going well, and our revenue hasn't gone down since the change."
Status:
ReviewerMember since: 2017
Organization: Twin Lakes Regional Medical Center
Sales force was awesome to work with, very friendly and helpful.
Application Area:Setting up the in-service/training
"Working with Jill and Marvin ( and Jennifer with McKesson) was very easy. All three was helpful in providing information to order, in-service/training and also providing reimbursement codes/information."
Status:
ReviewerMember since: 2017
Organization: ETMC Cedar Creek Lake
Sometimes the cost of better technology is too high
Application Area:Strep A Screening
"This methodology is expensive to test and in today's times the reimbursement is difficult to assess. The purpose of changing and upgrading to this molecular method was to keep up with the technological advancements, but it appears to place healthcare reimbursement further out of reach. The old system required a throat culture follow-up and this one states in the insert to do the same so if you follow the insert all you may have upgraded your technology, but you have essentially just increased the cost to the lab and the consumer."
Manufacturer's ResponseThank you for your feedback. We understand the challenge of balancing quality of care and affordability. We will continue to work with our customers to deliver this balance.
Status:
ReviewerMember since: 2012
Organization: EAST CARROLL PARISH HOSPITAL
Great results. Easy to use. Very reliable and accurate.
Application Area:Strep A, Influenza A B
"Product is easy to use. Very accurate and reliable. Have been catching False Negative from our Clinic using a Kit test. So very helpful, and the Physician are happy that we are using them."
Status:
ReviewerMember since: 2017
Organization: Medical Assistant
Fantastic results.
Application Area:Strep and Flu
"Machine is very easy to use. Fast and accurate results."
Status:
ReviewerMember since: 2017
Organization: Russell Regional Hospital
iAlere Review
Application Area:General laboratory
"Reliable, easy to use, reproducible results. Operator friendly, simple easy follow on screen instructions."
Status:
ReviewerMember since: 2017
Organization: Pharr Pediatric Clinic, P.A.
Excellent, low maintenance, excellent customer service, best instrument ever
Application Area:We are using it in a pediatric lab
"My doctor is very satisfied with the results of this instrument and its testing. He gets accurate results that help him treat his patients better."
Status:
ReviewerMember since: 2016
Organization: CMC
Good test, good reimbursement but machines keep breaking down frequently.
Application Area:Medical office
"Good test but machine keeps breaking down. Good clinical information obtained quickly in office, on the spot."
Manufacturer's ResponseThank you for your feedback.
Status:
ReviewerMember since: 2017
Organization: Reedsburg area Medical Center laboratory
Small, accurate, fast, easy to use
Application Area:Patient testing
"Instrument is very easy to use, with fast accurate reporting and no need to perform further testing. Rapid turnaround time is a great patient and provider satisfier. Differentiates between Flu A and Flu B which is very helpful for outbreak tracking."
Status:
ReviewerMember since: 2017
Organization: Sauk Prairie Healthcare
It gives great results in an excellent time frame, and is easy to use!
Application Area:Influenza and RSV testing
"This is literally one of the easiest analyzers to use. It walks you through it step by step and it's so easy that you wouldn't even need to be trained on it because it walks you through the process so well. Great turn around times, consumables are easy to use. Touch screen and programming is very intuitive."
Status:
ReviewerMember since: 2017
Organization: CMC
Great product
Application Area:influenza testing
"Overall good product. Easy to use, only improvement I would like to see is an audible beep at the end of each timed stage."
Status:
ReviewerMember since: 2017
Organization: Calcasieu Urgent Care
Results good, decreased usage percentage from 50 \ 50 on rapid testing to 10 %
Application Area:influenza testing in urgent care setting
"Results take a full 12 minutes, easy to use except for when transferring sample to test cartridge.... if not clicked properly error will show up after 12 minutes, many occurrences of this between all our clinics. Expense vs reimbursement was fair but patients that had cost rolled over to them b\c of deductible where not thrilled."
Manufacturer's ResponseThank you for your feedback.
Status:
ReviewerMember since: 2017
Organization: Preferred Primary Care Physicians
Accurate and Rapid Results. Treatment can be made before patient leaves the office.
Application Area:Influenza and Strep testing
"Accurate and rapid results. The Physician can have a result and make a treatment decision before the patient leaves office. The machine is easy to use once staff is trained. The machine gives on screen images and walks the staff through the steps. Reimbursement for commercial insurances is good. Medicare usually covers cost of the test and Medicaid can be a bit low. The physicians care more about getting the correct treatment than losing a few dollars on Medicaid patients."
Status:
ReviewerMember since: 2017
Organization: Gessler Clinic P.A.
Alere I is a wonderful instrument
Application Area:Analyze nasal swabs for Influenzae A and B
"This product is extremely easy to use. It provides quality results in a very short amount of time. A great plus considering it is a molecular assay"
Status:
ReviewerMember since: 2017
Organization: KidsFirst Pediatrics
great tool with speedy in office results
Application Area:Run influenza A/B screenings
"System very easy to use and to our knowledge is extremely accurate."
Status:
ReviewerMember since: 2017
Organization: Montgomery General Hospital
After all Techs were comfortable with the procedure we have had no more invalids.
Application Area:Flu A&B and Strep A
"We were looking for waived testing that was PCR for our FLU testing so we would be able to get a STAT Flu result that would be the same as the Biofire. Strep A was a given addition."
Status:
ReviewerMember since: 2017
Organization: Our Lady of Fatima Hospital
The Alere i gets great reproducible results.
Application Area:Using to test for influenza A and B
"All three instruments are reliable, easy to use, easy to maintain and we have had minimal errors considering the volume of testing performed during FLU season."
Status:
ReviewerMember since: 2017
Organization: Lowell General Hospital
Disappointed
Application Area:Influenza Testing
"While the instrument works well when it is working, I've had repetitive issues with unresponsive touch screens, necessitating instrument replacement. This was problematic for workflow and service. Alere has been very supportive and responsive in helping deal with this issue."
Status:
ReviewerMember since: 2017
Organization: Wayne Healthcare
Good instrument for reliable rapid Influenza A/B testing .
Application Area:Alere i Influenza A/B for hospital based lab.
"We had issues with invalids using throat swabs. We currently use nasopharyngeal collection transported in viral transport media. There have been no issues since this change. The techs would rate the instrument a 7 out of 10. in terms of hands on time and ease of use."
Status:
ReviewerMember since: 2017
Organization: CNY Family Care
Great results / "Adequate" instrumentation
Application Area:Influenza A and B Testing on patients
"The instrument is very easy to use and it walks you through the testing procedure. Training was excellent and customer support is also excellent. The only concern is that we have had to replace 7 instruments in the two years of our contract. Alere makes the process very easy; however, it is disconcerting to me as laboratorian as to their longevity in the field."
Status:
ReviewerMember since: 2017
Organization: CHOA
Satisfied overall
Application Area:Rapid Strep and flu testing
"It would be nice if there was a ding at the end of each step so an additional timer wasn't needed. analyzer is too quiet and if you get busy you can miss the next step. Also it would be great if all the flu parts could be room temperature. The screen tends to freeze up from time to time. We have had to send a few back for replacement, not sure how long they are supposed to last. "
Manufacturer's ResponseThank you for your feedback.
Status:
ReviewerMember since: 2017
Organization: Union County Health Department
Good analyzer and outstanding for CLIA waived
Application Area:Clinical Lab
"Great analyzer. Out of rating between 1-10, with 10 being the most satisfying , I give it a 10"
Status:
ReviewerMember since: 2017
Organization: McLaren Northern Michigan
Great instrument, takes the guess work out of patient care!
Application Area:Analyze influenza and RSV DNA in patient samples
"As supervisor of microbiology, it is very important that I provide the best patient care for our hospital and surrounding area. The Alere I instrument has provided us a way to give accurate, timely results, in a convenient manner. We now have 3 instruments that we use around the clock!"
Status:
ReviewerMember since: 2017
Organization: Berkshire Medical Center
Invaluable tool
Application Area:Point Of Care Urgent Care Center
"Value tool for patient satisfaction in this setting. Frees staff from call backs"
Manufacturer's ResponseThank you for your feedback.
Status:
ReviewerMember since: 2017
Organization: Surry County Health & Nut. Center
Great machine, easy to use
Application Area:Strep test
"The machine is easy to use, it tells you step by step what to do and when to do it...... now some of our employees have tried to speed up the process at first and the machine would say results failed, but after talking with TECH support and sending in data, it all came back to rushing the machine..... so you have to take your time and do as machine says to get the right result in the end..... very user friendly I feel that the results are right on, and you don't have to worry about a false positive with this machine"
Status:
ReviewerMember since: 2017
Organization: Mercy Youngstown
Better results and easy to use
Application Area:Laboratory- Hospital
"You achieve better results by using molecular technology. It is easy use and you get results in a timely matter."
Status:
ReviewerMember since: 2016
Organization: NHRMC -MG
Love the automation
Application Area:Flu testing
"Love the automation of the instrument. Wish both parts of the flu were kept at room temp. Takes a lot of space in our small lab fridge."
Status:
ReviewerMember since: 2016
Organization: Premier Pediatrics
Excellent product
Application Area:Flu A/B- we use in pediatric clinic
"We had a few invalids but most of all great results."
Status:
ReviewerMember since: 2016
Organization: CMC
Great. Would buy again.
Application Area:To check strep throat
"The machine is fast and efficient. We found it hassle-free."
Status:
ReviewerMember since: 2016
Organization: Vail Valley Medical Center
Point of Care life saver!
Application Area:Currently influenza testing; will be adding strep A
"Very easy for our point of care operators to use. physicians love the fast turnaround time and sensitivity/ specificity"