Member since: 2020
Organization: Bureau veritay
Had to get support external to Agilent.
Application Area: Hydrocarbon analysis
"Currently switching from the He to Hz carrier. Aduire from Agilent only partially helpful around this switch. The switch is going well but MS was highly variable. Tech support external to Agilent has traced the problem to a MS that is not compatible with Hz and carrier flow that is too high for turbo. Would have liked to get this information from Agilent sooner."
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