Tecan establishes direct sales and specialist lab automation service operations in India

Tecan has established direct operations in India with a dedicated sales and specialist service team based in Gurugram, near New Delhi. The new Tecan India entity will support pharmaceutical, biotechnology, academic and diagnostic customers across the country, strengthening local collaboration, customer engagement and responsive service in one of the world’s fastest-growing life sciences markets.

Strengthening Tecan’s presence in the Indian life sciences market

The launch of Tecan India was celebrated with a ribbon-cutting ceremony at the new office in Gurugram, reflecting the strategic importance of India as a hub for innovation, clinical research and healthcare development.

For more than a decade, Tecan has supported customers in India through its distributor partner Bioscreen. With the establishment of a direct presence, Tecan will continue to collaborate closely with Bioscreen, combining the distributor’s local market expertise with Tecan’s enhanced, on-the-ground customer engagement and technical support.

Direct operations to enhance customer support and collaboration

The creation of Tecan India brings the company closer to its growing customer base across key sectors, including pharmaceutical development, biotechnology research, academic laboratories and clinical diagnostics. The dedicated local sales and specialist service team will provide:

• More direct and frequent customer interactions
• Faster, locally delivered service and maintenance for Tecan’s laboratory automation solutions
• Closer collaboration on workflow optimization and scaling of research and diagnostic applications

By operating directly in India, Tecan aims to help laboratories accelerate innovation, improve efficiency and support the delivery of high-quality results in drug discovery, genomics, proteomics and clinical testing.

This strategic move reflects Tecan’s long-term view of India as a critical market for laboratory automation, driven by expanding R&D investment, a strong talent pool and increasing demand for high-throughput, reliable and scalable laboratory solutions.

Mukta Acharya, EVP and Head of Tecan’s Life Sciences business, said, “India is a key market for the future of life sciences, with strong momentum across CROs, pharma, biotech and diagnostics. Establishing a direct presence allows us to be closer to our customers, deepen collaboration and further strengthen the value we deliver locally.”

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