MAIA, the AI-based Assistant for your sample preparation
18 Mar 2026
In this video, Milestone demonstrates MAIA, the new artificial intelligence-based support system designed to enhance customer assistance and operational efficiency for ultraWAVE 3 and ETHOS systems. MAIA is the latest evolution of Milestone Connect that has provided users with access to technical know-how since 2014. With MAIA, You can access immediate, context-specific information to support daily laboratory operations. Interact with MAIA via a built-in chat interface or via voice commands and get guidance on sample handling, method selection, maintenance procedures, and troubleshooting.
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