Genius NM32LA Nitrogen Generator
Genius NM32LA Nitrogen Gas Generator for LC/MS applications.
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Excellent performance-perfect service
Natural products
Excellent performance. I have been using it for the last 6 years, with no breakdown, perfect services after sell.
Review Date: 22 Dec 2024 | PEAK Scientific Instruments
Easy to maintain and gives reliable result
Forensic lcmsms
It is a device that I often maintain. It is very easy to maintain. It is easy to find the fault. It was a little tiring to replace the water retainer filters while maintaining them. It is an instrument that is generally user-friendly and gives accurate results.
Review Date: 20 Dec 2024 | PEAK Scientific Instruments
Robust instrument and great service contract
Service contract including PM
This nitrogen generator is exceptionally robust, and the service contract is well worth the investment.
Review Date: 20 Dec 2024 | PEAK Scientific Instruments
Amazing equipment running non stop always
LC-MS in Extractable & Leachable Lab
I have been using this generator for the last 7 years, I have never felt any kind of problem with it. It is really amazing equipment and provides high-quality nitrogen. It never left my system to stop even continuing in the night or 72 hours running fine.
Review Date: 20 Dec 2024 | PEAK Scientific Instruments
Great Product! but terrible customer service.
Analyze organic reaction mixtures on LC-MS for product distribution and identification of synthetic
While the instrument works great and does not pose any problem other than the routine maintenance issues and occasional component malfunction, I find their overall customer service very upsetting and nonchalant. It has been over six months since I reached out to Peak Scientific via email and calls about a component breakdown and error code display on our nitrogen generator and as of the time of typing this review (2/22/24) they are yet to give me any feedback or provide any assistance. Nonetheless, I am still hoping that someone from Peak Scientific will come across this review and do the honorable thing by reaching out and following up with my maintenance request.
Review Date: 22 Feb 2024 | PEAK Scientific Instruments
Manufacturer's Response
Hi Amaechi, Thank you for taking the time to provide feedback to us. I would like to take this opportunity to apologise on behalf of Peak Scientific, as you can appreciate this is not the level of service we strive to deliver to our customers. I will be working closely with our local team to ensure that we can make improvements to our service going forward In the meantime I have requested that our technical support team make contact with you as soon as possible. Kind regards Carol-Ann Stevenson Customer Service Manager
Great device other than the corrosion
Mass Spectroscopy - Metabolomic Analysis
The overall product was great, however overtime the heating coil started to corrode, a lot of the copper piping became fragile and damaged the overall performance.
Review Date: 21 Feb 2024 | PEAK Scientific Instruments
Great product
Clinical Toxicology/ LC-MS/MS
This generator works very well. It would be beneficial if it produced less heat.
Review Date: 21 Feb 2024 | PEAK Scientific Instruments
Convenient and easy, but maintenance is expensive
LC-MS
Convenient and easy to use, however, as the manufacturer recommends, it annually requires about 3 million KRW for the maintenance, which is not cheap.
Review Date: 21 Feb 2024 | PEAK Scientific Instruments
Great product!
LCMSMS Toxicology analysis
We hardly ever have issues with the nitrogen generator. Easy to use and care.
Review Date: 20 Feb 2024 | PEAK Scientific Instruments
Good product but very high maintenance cost
Analyze tissues and biological samples
The device is excellent, very effective. Very easy to use and the after-sales service is very helpful. The cost of maintenance is quite high in Brazil.
Review Date: 20 Feb 2024 | PEAK Scientific Instruments
The Genius NM32LA Nitrogen generator is PEAK Scientific’s proven solution for customers requiring Nitrogen for their LC/MS application. Extensive testing of the generator by Mass Spec manufacturers throughout the development process guarantees the best Nitrogen solution for your LC/MS.
Features & Benefits:
- Independent – No external compressor required
- Intelligent – High duty & service indication
- Quiet – Insulated compressor compartment for minimum disruption
- Mobile – The generator is supplied with caster wheels for easy mobility
- Simple Installation – Generator designed as plug & play system
- Economical – More cost effective than any other gas supply method
- Convenient – Gas on demand, no health hazards and no need to worry about running out of gas
