Member since: 2021
Organization: King's College London
If you have budget for the service don't hesitate!
Application Area: Maintaining and repairing service for Agilent Q-TOF
"We have been using Agilent's preventative maintenance service for 4.5 years. According to the contract they fix any problems, help through remote engineers and send parts if necessary. In general service is very fast and they follow by emails or calls. Additional to this their annual maintaining service saves a lot of time and money. We are going to prolong our service contract few more years."
Member since: 2019
Organization: NCSU CVM
Excellent service at a reasonable price.
Application Area:Pipette and balance calibrations
"DNA Calibrations is a regional service company located in the research triangle area of NC. They do excellent work at a reasonable price. I highly recommend them if you are in need of pipette and/or balance calibration services."
Agilent CrossLab Preventive Maintenance ensures that your instruments deliver peak performance while minimizing unplanned downtime. Our factory-recommended service ensures reliable operation and accuracy for a wide range of analytical systems, delivered by certified service engineers. All field personnel use high quality Agilent parts and supplies, and follow certified procedures for the highest levels of maintenance.
CrossLab Enhanced Preventive Maintenance provides an additional level of service for instruments experiencing high use and/or harsh operating conditions. Expert Ion Source Cleaning services are also available to further minimize downtime and help assure the highest sensitivity from your mass spectrometer.