Status:
ReviewerMember since: 2022
Organization: Bilacon Rotterdam GmbH
Great product and customer service
Application Area: ICP-MS for element trace analysis
"I use this product at work, Bilacon Rotterdam, connected to ICP-MS Q for elements trace analysis in food products. The autosampler ASX-560 is an easy product to use and to do maintenance. The repeatability and reproducibility of the results have been tested several times by inter-laboratory and certified external laboratories. Last year the autosampler stopped functioning so I emailed customer service to help me to fix it. After a phone call with a technician, we established the problem with the arm of the autosampler, and the order for a new one was placed and delivered quickly less than 10 days. In the meantime, the technician offered an indoor service or a phone call to help me to dismount and rebuild the arm. I decided to use the manual of the autosampler alone, and since it is well explained I was able to fix it. The technician called back to know if the piece arrived and if I was able to fix it. In conclusion, it is a good product and the customer service provides an excellent customer care."
Status:
ReviewerMember since: 2022
Organization: Roger's and Callcott Environmental
Runs great hardly ever any issues
Application Area:Environmental
"The autosampler is very easy to use and maintain. Troubleshooting is easy as well, so even if something goes wrong we usually can fix ourselves without placing a service call. It runs great!"
Status:
ReviewerMember since: 2022
Organization: Roger's and Callcott Environmental
Runs great, hardly ever any issues
Application Area:Environmental
"The autosampler is very easy to use and maintain. Troubleshooting is easy as well, so even if something goes wrong we usually can fix ourselves without placing a service call. It runs great!"
Status:
ReviewerMember since: 2022
Organization: SGS - North America Inc. Scott
Very easy to use and clean
Application Area:ICP metals analysis
"This autosampler was extremely easy to install and maintain. Very fast and reliable."
Status:
ReviewerMember since: 2022
Organization: SGS - North America Inc. Scott
Very easy to use and clean
Application Area:ICP metals analysis
"This autosampler was extremely easy to install and maintain. Very fast and reliable."
Status:
ReviewerMember since: 2020
Organization: BD INSTRUMENTS
Great results and the most important instrument for automation.
Application Area:Elemental analysis
"Very good autosampler, I think the best on the market. Easy to use, robust, common spare parts and good after sales service. All my results are good and consistent in the process."
Status:
ReviewerMember since: 2017
Organization: Battelle
Easy to use - simple maintenance!
Application Area:Water analysis - ICP-MS
"The autosampler is very easy to use and configure. Maintenance and parts replacement is very simple and quick. A better breakdown of parts that make up larger purchasable parts and a better material to reduce drips would be desirable, but, overall a good product."
Status:
ReviewerMember since: 2019
Organization: Alpha Analytical Lab
Top autosampler in the field and a standard for in the environmental industry.
Application Area:ICP_MS and ICP instrumentation
"Best autosamplers on the market without question. We run nine of them in a high production laboratory operating three shifts/ 6 days a week and this line of autosamplers function flawlessly month after month, with little or no preventative maintenance required. When consumables or parts are needed they are easy to order online and come with full support from Teledyne CETAC."
Status:
Advanced ReviewerMember since: 2013
Organization: Servicios de la Comarca de Pamplona, SA
Satisfactory.
Application Area:ICP-OES Analyses
"We've only experienced some communications problems at the begining of our using of the product that were solved by our engineer"
Status:
ReviewerMember since: 2019
Organization: Pace Analytical
It is a great instrument that I will continue to use for quite some time
Application Area:Analysis of metals in water and soils
"This product is easy to use and complete maintenance on. Whenever there was an issue we were able to easily solve the problem and get things running again. All in all, it works quickly and efficiently."
Status:
ReviewerMember since: 2019
Organization: Lifeplus International
Straightforward to use. No problem so far over 3 years.
Application Area:On mercury analyzer and ICP-MS. Toxic metals in dietary supplements
"Straightforward and easy to use. Probes are either no drip or are easy to program such that transfer contamination can be eliminated. Mechanically sound."
Status:
ReviewerMember since: 2019
Organization: WVU
Nice experience with the instrument
Application Area:ICP-MS applications
"ASX‑520 Autosampler is easy to use once you learn how to setup. Since it was given to the lab by another lab leaving the university, there was no service in place. Still, the system was very reliable and presented no issues. Minor issues with the Z-drive were solved. At this point I left that lab but I have a good impression of the company and the quality of the instrument. Surely would be a choice (for a more modern version of autosampler) if I would need one in the future."
Status:
ReviewerMember since: 2018
Organization: AmSpec LLC
Makes your ICP analysis simple.
Application Area:ICP-MS Autosampler
"We are using two ASX-560 autosamplers on our ICP-MS instrument. They've been very reliable and easy to maintain. Parts are easy to replace and easy to get. There is only one kink in the whole experience with this unit. For aqueous analysis, it works great, with organic solvent (we use xylenes as a wash/rinse) not so much. Even though we had purchased the organic kit for the autosamplers, there are still some things that create a challenge. Peristaltic pump tubing develops flat spots if autosamplers are not in use for a period of time and if nobody unclamps the tubing after use, which techs tend to forget as the pumps are located in the back of the instrument. it would be great if I could use some standard peristaltic pump tubing for the instrument's pump if I get a flat spot or/and move pump to the front of the autosampler. I can't imagine myself carrying out any ICP-MS analysis without this autosampler. It's really simplifies the analysis and saves a lot of time."
More features and improved performance define the next generation of autosampler from Teledyne CETAC Technologies. The ASX-560 Autosampler builds upon the reliability of the ASX-520 with latest generation electronics, improved accessory interfaces, enhanced pumping capabilities, easier serviceability and a sleek new design!
The ASX-560 keeps the durable features of the ASX-520 before it, which has proven its worth in tens of thousands of laboratories and countless hours of operation. The enhanced features of the ASX-560 mean that it is ready to tackle an even wider range of analytical techniques and environments, including AA, ICP, ICP-MS, TOC, UVV-IS, fraction collection, liquid handling and more.