Industry News: Thermo Fisher Scientific Opens Food Safety Customer Solution Center in India

Collaboration with the Food Safety and Standards Authority of India to develop next-generation chromatography and mass spectrometry workflow solutions

04 Apr 2019


Thermo Fisher Scientific Inc., the world leader in serving science, today announced the official opening of its Customer Solution Center in Delhi, India. In collaboration with the Food Safety and Standards Authority of India (FSSAI), the new Food Safety Customer Solution Center will focus on meeting and exceeding the demands of scientists in food and beverage laboratories by developing critical workflows and integrated solutions that help build food safety capacity in India.

With the food and beverage industry committed to making what we consume healthier and safer, the Thermo Fisher Customer Solution Center will serve as a regional hub for scientists, partners and the FSSAI to collaborate with subject matter experts. The skilled analysts at the Center will focus on development, training and support for next-generation workflows and integrated solutions across chromatography and mass spectrometry, in collaboration with the FSSAI. 

“Today’s announcement is a testament to our commitment in bringing best-in-class food testing technologies to India,” said Amit Chopra, managing director, India and Middle East, Thermo Fisher Scientific. “The Center helps us realize our mission of enabling our customers to make the world healthier, cleaner and safer.”

“The opening of the Food Safety Customer Solution Center in India demonstrates our unwavering commitment to support the food and beverage industry in providing safer, more nutritious and better-informed choices for its customers,” said Mitch Kennedy, president, chromatography and mass spectrometry, Thermo Fisher Scientific. “The new Center is uniquely placed to help scientists, partners and regulatory bodies, like the FSSAI, collaborate to increase food safety and quality, while expanding capacity and productivity of food testing in the region.”

“We welcome the establishment of this world class Center and see it as a tremendous benefit in the capacity building of food analyst and technical staff of the food safety authorities, both at the government of India and at the State level. By collaborating in this manner, we build the future generations of analysts as this will be a very significant contribution to the cause of food safety in India,” said Rita Teaotia, chairperson, FSSAI.

“The FSSAI establishes science-based standards for articles of food and regulates their manufacture, storage, distribution, sale and import to ensure availability of safe and wholesome food to the country's 1.3 billion citizens," said Pawan Agarwal, chief executive officer, FSSAI.

"The collaboration between the FSSAI and Thermo Fisher at the Food Safety Customer Solution Center in Delhi will help us build new workflows for food safety testing, train our food centers of excellence, and help build capacity and expertise in the region," said Bhaskar Narayan, Ph.D., advisor of quality assurance, FSSAI.

Today’s opening marks the continuation of Thermo Fisher’s global strategic initiative that includes Customer Solution Centers in China (the first was opened January 23 in Beijing), and others planned for the United States and Europe, all of which are scheduled to be opened by mid-2019. Each site will:

  • Embrace the opportunity to collaborate with customers and partners in the development of next-generation workflow solutions in chromatography and mass spectrometry
  • Provide complete workflows to enable scientists to reach new levels of productivity
  • Create a Center of expertise to spread analytical knowledge within the local community, and provide access to collaborative solutions to overcome unique and emerging analytical challenges

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