Envoy 500+ Chemistry System

Manufacturer ELITech Group  |  Available Worldwide
4.3
/
5.0
  |  27 reviews
Nothing faster in bench-top chemistry.


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Average Rating: 4.3
27 Scientists have reviewed this product

4 out of 5
Ease of use
4 out of 5
After sales service
4 out of 5
Value for money


Will continue to use this instrument as long as possible.
Rating: 5.0

  • Application Area: Clinical Chemistry

"The Envoy 500+ is an excellent analyzer and I would recommend it to any Laboratory. It is very reliable and very easy and straight forward to use. Maintenance is minimal and output and reliability is outstanding."

Review date: 06 Apr 2017 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: baker gilmour



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
Great instrument but could improve on customer service
Rating: 4.0

  • Application Area:General chemistry tests

"They have been a great company. They have always been able to help me get machine up and running. Sometime there has been a delay when getting service into help, but overall has been a good company."

Review date: 09 Jan 2017 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Hematology Oncology Consultants



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Great chemistry analyzer
Rating: 4.3

  • Application Area:Patient testing

"The Envoy has made a difference in our patient care. The tech support is amazing."

Review date: 09 Jan 2017 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Schear Family Practice



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Easy to use and the service is fantastic.
Rating: 4.7

  • Application Area:Chemistry Analysis

"The Envoy 500 is very easy to use and is an asset within our family practice. We run a wide variety of chemistries in the laboratory and the Envoy 500 instrument is efficient, plus I can get results quickly for our critical patients. That helps our physicians greatly. Every time I have questions the technical service team is professional and knowledgeable and I usually have the issue resolved immediately. The only issue I have is the cost of the electrodes and how often they need to be changed. Besides that, Elitech makes a great instrument which we will continue to use for a long time. "

Review date: 09 Jan 2017 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Family Clinic Opelousas, La.



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
I would recommend this line of chemistry analyzers with confidence.
Rating: 4.7

  • Application Area:General chemistry analyzer for routine chemistries in family practice clinic

"The Envoy 500 has been dependable in our laboratory. The proficiency testing yields good results. Our instrument is about 10 years old and is still functioning well. The technical support provided by ELITech is superb, better than any I've dealt with in my 45 years experience in the medical laboratory."

Review date: 09 Sep 2016 | Envoy 500+ Chemistry System


  • Status:

    Reviewer

  • Member since: 2014

  • Organization: Brink's Family Practice



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
Overall, a very good instrument.
Rating: 3.7

  • Application Area:Physician office lab

"The Envoy is easy to use as long as you do your maintenance. I have not been entirely happy with the new reagents that ELITech has brought into play. My service engineer has been great but has moved to another job. Tech support is helpful. Results are reproducible and accurate. Proficiency testing has been good. An LIS is a MUST have for quality control monitoring."

Review date: 24 Aug 2016 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Laboratory Evaluation Services



  • Ease of use
    5 out of 5
    After sales service
    3 out of 5
    Value for money
    5 out of 5
Very accurate and easy to use
Rating: 4.3

  • Application Area:Routine chemistry tests

"Envoy 500 is very good chemistry analyzer. I have 4 Envoy and I am very happy with this, great analyzers but service is not very good."

Review date: 24 Aug 2016 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: New Jersey Associates in Medicine



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
One good instrument
Rating: 4.0

  • Application Area:Analyze patient blood samples in a POL

"We have been using this instrument for a year now. It is user friendly. The computer application with the Envoy is easy to understand. The more you use it the more familiar you become with it. The results that we provide for the doctors in our group are reliable. We have had minimal downtown. Tech support is good and service comes in a timely manner if we have problems."

Review date: 24 Aug 2016 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Wah-Zha-Zhi Health Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
A+++++ rating
Rating: 5.0

  • Application Area:Clinical Chemistry

"The Envoy 500+ Chemistry Analyzer is a very cost-effective and wonderful piece of equipment. It is a table-top model and ideal for small hospitals or physician offices. Actually, this instrument would be great for larger facilities if there were two different instruments in case one was down. I would recommend the 500+ to anyone who contacts me."

Review date: 24 Aug 2016 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Cadillac Family Physicians



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
Great Instrument
Rating: 4.3

  • Application Area:Analyze chemistry samples

"Instrument has great updates. Seems to give good recovery for results."

Review date: 24 Aug 2016 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Palmetto Family Medicine



  • Ease of use
    3 out of 5
    After sales service
    1 out of 5
    Value for money
    4 out of 5
A good addition to our lab
Rating: 2.7

  • Application Area:Chemistries for Family Physician

"Good results but machine can be temperamental. Overall, profitable machine."

Review date: 24 Aug 2016 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Hematology Oncology Consultants



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    2 out of 5
Easy to use, expect to do a lot of troubleshooting
Rating: 3.0

  • Application Area:Basic Chemistry analyzer

"The instrument, itself, is easy to use. We have had to replace parts much sooner than anticipated and there has been an ongoing issue with our ISE reproducibility. We go through far more reagent, calibrator and control than the manufacturer recommends."

Review date: 24 Aug 2016 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2014

  • Organization: Dr John Goff



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Rating: 5.0

  • Application Area:Dr office

"The Envoy 500 is very easy to operate and gives fast reliable results. Maintenance is easy and fast so you can to work, with less "down time" for maintenance procedures. The after sale service has been outstanding. The technical support staff is one phone call away. They are very friendly and capable to solve any issue you may have. The on-site service staff have been fantastic as well. The Envoy 500 is great value and consumables are very affordable. I would highly recommend this instrument to anyone who is looking for a table top chemistry analyser. It has been great instrument."

Review date: 22 Oct 2015 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2014

  • Organization: Laconia Clinic



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
We have had our Envoy for 7 years. It is very easy to use, economical and most issues can be fixed with phone conversations with service rather than on site technicians.
Rating: 5.0

  • Application Area:POL

"We have had our Envoy for 7 years. It is very easy to use, economical and most issues can be fixed with phone conversations with service rather than on site technicians. The only downside is, once again, and ISE for electrolyte studies. If we are going to have issues, it is invariably on the ISE side of things."

Review date: 12 Oct 2015 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2014

  • Organization: Scranton-Hematology and Oncology Associates of Northeastern Pennsylvania



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
Rating: 4.3

  • Application Area:as our primary chemistry analyzer

"This analyzer is a great value. The support staff are helpful and will send service promptly if the issue cannot be resolved over the phone. The reactions take place in glass cups which are washed and reused after each cycle so there are no disposable cups. The operation is easy and there isn't much maintenance besides ISE tubing changes. "

Review date: 08 Dec 2014 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2014

  • Organization: ECHO Cancer Foundation



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Rating: 5.0

  • Application Area:CT

"We had a few problems with our lytes but this has been resolved. It is easy and fast. The only problem is we no longer can use plasma for Ca. This has been a problem for us being a stat oncology lab."

Review date: 02 Dec 2014 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2014

  • Organization: Brink's Family Practice



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    3 out of 5
Rating: 3.3

  • Application Area:Chemistry

"I have had my Envoy 500 for almost six years. I have found that the instrument is accurate and fast. I work in a POL and function as a stat lab for my providers. The instrument is relatively maintenance free. As long as I do the monthlys and take care of those ISEs then it keeps on running smoothly. The reagents are undergoing some changes at the present which I will have to evaluate as I put them onboard. The calibrations curves are extremely stable. I liked the option of using lithium heparin plasma on the analyzer but the new Calcium reagent can only use serum. This does increase my turnaround times as I now have to let the specimens clot before centrifuging and I have several patients on Warfarin. Over all I have been pleased with the analyzer and have an average service call about once every two years, not including the yearly PM."

Review date: 05 Nov 2014 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2014

  • Organization: C B Reddy PC



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Rating: 5.0

  • Application Area:Chemistry

"This is a state-of-the-art machine, with two probes that make our work faster and simpler. I would recommend this analyzer to any physician's office laboratory because it would make their work so much easier."

Review date: 05 Nov 2014 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2014

  • Organization: Asheville Women's Medical Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Rating: 5.0

  • Application Area:Generalist

"It is an easy to use bench-top analyser. It is our second Vital Diagnostics chemistry analyzer. We love our field service representative and have always gotten excellent service from him and the phone support services at Vital. "

Review date: 05 Nov 2014 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2014

  • Organization: Medical Oncology Associates



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Rating: 5.0

  • Application Area:Chemistry, POL Lab

"I would give the envoy a 5 star rating. I have had it for more than six years now and myself and physicians love it. It serves our needs greatly. I have been able to teach a few nurses to use it also and they like it too. It isn't complicated to run and it’s a little workhorse. I am extremely satisfied with the service. The girls are very knowledgeable and quick to respond. Field engineers are awesome and prompt. They work over the phone with me, also, to try and keep me running until they get here. My only complaint is that they changed PMS to once a year and I feel it should be at least every nine months. It is worth every dollar we purchased it for."

Review date: 14 Oct 2014 | Envoy 500+ Chemistry System
  • Status:

    Advanced Reviewer

  • Member since: 2014

  • Organization: Green Road lab



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Rating: 4.7

  • Application Area:Cleveland Ohio

"I love my envoy, it is very easy to run and also easy to trouble shoot if there is a problem. I love it so much he has a name it is Clayton "

Review date: 19 Mar 2014 | Envoy 500+ Chemistry System
  • Status:

    Advanced Reviewer

  • Member since: 2014

  • Organization: Winchester, Patton & Burgess



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    4 out of 5
Rating: 3.7

  • Application Area:Lab

"The Enovy 500 is an excellent chemistry instrument. Tech Support does a really good job. "

Review date: 19 Mar 2014 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2014

  • Organization: Family Medicine Associates of Ithaca



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Rating: 4.7

  • Application Area:Ithaca, NY

"I have had every machine prior to the Envoy and still feel this is one of the best bench top Chemistry Analyzers I have ever had. The consumables are minimal in comparison to other analyzers and I would recommend this analyzer to anyone."

Review date: 19 Mar 2014 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2014

  • Organization: UroPartners



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    5 out of 5
Rating: 4.0

  • Application Area:Clinical Chemistry

"This is an excellent choice for POL labs. Their after sales contact is not good, but excellent technical service-onsite repair, minimum downtime, cost effective solution except service contract is expensive. "

Review date: 19 Mar 2014 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2014

  • Organization: CorrectMed Urgent Care



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Rating: 4.3

  • Application Area:POL Chemistry

"The Envoy 500 is easy to operate with the ability to walk away from instrument when in operation. The electrodes of the ISE Module are fairly easy to change when following instructions and exercising patience while the module stabilizes. The customer service and Tech Support team are great-- they answer questions promptly and give you a check-up call to make sure issue has been resolved. Prior to the purchase of the Envoy 500, I do wish my company would have been more knowledgeable concerning choosing an instrument to handle our patient volume. This is a great instrument with great test menu for an active practice. "

Review date: 19 Mar 2014 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2014

  • Organization: MPS Capital Healthcare



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
Rating: 4.7
"We love the Envoy 500. It is user-friendly, reliable and comes with excellent tech support. We also find the communications regarding updates and/or issues are timely and are easy to understand. We are still glad we chose the Envoy 500 and we've had it approximately 7 years. I would highly recommend it to anyone needing a benchtop analyzer in a POL environment. "

Review date: 19 Mar 2014 | Envoy 500+ Chemistry System
  • Status:

    Reviewer

  • Member since: 2014

  • Organization: Jackson Medical Center



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    4 out of 5
Rating: 3.7
"Ease of use: User friendly except for printing Levy Jennings graphs at end of month. After Sales Services: PM person very good. Tech support via telephone not as good as should be. Value for Money: Good. Wish I would have know ISE's are such a problem. This is a continuous problem since day one. problems since day one."

Review date: 19 Mar 2014 | Envoy 500+ Chemistry System

The Envoy 500+ by ELITech performs approximately 500 tests per hour, allowing it to handle the workload of the busiest labs.

The Envoy 500+ delivers the time and money saving features your lab requires with an integrated four-parameter Dry ISE module, reusable glass cuvettes, positive sample and reagent identification, clot detection, liquid level sensing and many more. Plus, the Envoy 500+ is backed by the best service and support in the industry.

Features:

Software

  • Touch Screen
    The Envoy® 500+ has a built-in LCD touch screen and is driven by the Windows®  operating system. This provides greater ease of use and space savings by eliminating a bulky external monitor and CPU.
  • Quality Control
    Quality Control results are stored in memory and easily displayed on the screen. QC can be evaluated using up to six Westgard rules and displayed with either the theoretical or calculated means.
  • Pre-Programmed Parameters
    The Envoy reagent application parameters are pre-loaded into the software, saving you time and eliminating the possibility of data entry mistakes.

Reagent Handling

  • Large Capacity
    The Envoy 500+  holds up to 40 individual Envoy reagents (mono or dual), providing a longer walk-away operation.
  • Refrigerated Reagent Tray
    Onboard refrigeration and storage ensures reagent stability, which increases reliability of results, while lowering laboratory costs.
  • Continuous Inventory Monitoring
    Continuous inventory monitoring enables the operator to know the number of tests remaining for each reagent, minimizing waste.
  • Positive Reagent Identification
    The reagent chamber contains an infrared barcode scanner capable of scanning Envoy barcoded reagents, automatically recognizing reagent position and lot information.

Sample Handling

  • Sample Wheel
    The Envoy 500+  sample wheel has 52 positions available for patient samples and 26 for calibrators and controls providing your laboratory high throughput capability. Primary tubes or sample cups can be used, providing the testing flexibility you need.
  • Clot Detection and Liquid Level Sensing
    Clot detection and Liquid level sensing prevents reporting of invalid results from an insufficient or difficult sample. This ensures accurate results and proper treatment decisions.
  • Positive Sample Identification
    The sample chamber contains an infared barcode scanner, capable of scanning your patient barcodes, eliminating the need to manually enter patient information and reducing the risk of sample errors that can cost you time and money.

Dry ISE

  • Dry Electrodes
    The Envoy 500+  utilizes a proven, dry, solid-state ISE (Ion Selective Electrode) that doesn’t need to be kept wet, reducing reagent consumption.
  • Four Parameters
    The ISE system has four electrodes, Na+, K+, Cl- and CO2, providing a complete test panel without adding an enzymatic procedure or using a traditional ‘wet’ electrode. This significantly reduces costs and maintenance time, while increasing reliability of results.

Reaction Cuvettes

  • Glass Cuvettes
    The Envoy 500+ contains 34 reusable glass cuvettes that are automatically washed on board, which eliminates the cost of expensive disposable cuvettes.
  • Increased Walk-away Time
    The reusable glass cuvettes also provide your lab longer walk-away time than a system using disposable cuvettes, which requires you to return to the instrument to reload cuvettes on a regular basis.

Product Overview

Product Image

Envoy 500+ Chemistry System

Manufacturer ELITech Group  |  Available Worldwide

4.3 / 5.0 | 27 reviews