Status:
ReviewerMember since: 2013
Organization: Vimta Labs Ltd
Service calls are high.
Application Area: Metal analysis in food sample
"We are getting good service but service calls are so high."
Status:
ReviewerMember since: 2019
Organization: Lily Of The Desert
Must have for Prop 65 Compliance
Application Area:Prop 65 Testing
"Instrument is robust, user friendly, easy to PM and maintain. Can run a range of samples, easily interchangeable for any minerals. Absolutely phenomenal instrument. Cannot operate lab without it. Keeps our customers happy knowing their products are Prop 65 compliant."
Status:
ReviewerMember since: 2021
Organization: Agilent
All in one ICPMS, user friendly
Application Area:Food and environment
"One of the best ICPMS which can handle TDS upto 25 % and reduce time trap"
Status:
ReviewerMember since: 2018
Organization: Perennia Food and Agriculture
Easy, low maintenance, excellent technical support.
Application Area:Cannabis Analysis for Heavy metals and nutrients
"Method Validation was so easy. This instrument makes metals analysis easy. Autotune works great. Recommend PM visits from Agilent! Agilent is always excellent to deal with and they really help with phone support even after the warranty period."
Status:
ReviewerMember since: 2021
Organization: Manchester royal infirmary
Great instrument! Simplifies my job.
Application Area:Trace element analysis (trace metals [copper, zinc & selenium], Cobalt & chromium, Sweats & Urine)
"Very user-friendly system that requires little intervention in terms of maintenance, analysis time per sample helps to increase throughput and turnaround time. From a user that has used the AA Spectra previously, this simplifies the whole process, semi-automated system, less intrusive, and very robust instrument. Ability to reproduce results with low RSD%, good accuracy, and precision. Feedback from Biomedical scientists that I have trained on the instrument, generally they felt like the instrument looks complicated from afar but following training, they feel it is very easy to use and the software is easy to use. In addition, the video tutorials for maintenance are very helpful and useful. Overall it is a very reliable instrument suitable for a fast working environment with zero unplanned instrument downtime. Great instrument! I have recommended this instrument to other labs."
Status:
ReviewerMember since: 2021
Organization: CEM Corporation
Great product, great support and service!
Application Area:Elemental Analysis
"My team and I couldn't be more impressed with Agilent's help with the purchasing process, scheduling, and service team for getting our new ICP-MS 7850 delivered and installed. We love the MassHunter software and cannot wait to start using the system to analyze our varying digests. The technical support provided by Agilent has made our team more comfortable with using the system on a daily basis."
Status:
ReviewerMember since: 2020
Organization: Fontem
Robust instrument.
Application Area:Tobacco analysis
"The instrument and software are user friendly and easy to use. We had a few issues with it but Agilent customer service is pretty good at taking care of them."
Status:
ReviewerMember since: 2020
Organization: AO Smith
Great customer service.
Application Area:Metals analysis in water
"Product well designed, ease of use and maintenance is a large bonus. Customer service was great."
Status:
ReviewerMember since: 2003
Organization: STERIS Corporation
Excellent service! Always there when you need them.
Application Area:Water analysis
"Excellent service! Always there when you need them. Fairly easy to use once trained. Especially love the ease in which the torch can be changed."
Status:
ReviewerMember since: 2006
Organization: Prism Laboratories
Excellent stability and accuracy.
Application Area:Analyze environmental samples such as wastewater, drinking water, and soils
"The MassHunter software takes some time to learn because there are so many options available. Service has been good but because the service engineers aren't local, we sometimes have to wait a day or two to get them here. After some early issues with method setup, we are now seeing excellent stability on our internal standards and very accurate results."
Status:
ReviewerMember since: 2018
Organization: Squarepharmaceuticals Limited
It's a great tool for the elemental analysis in trace level.
Application Area:Elemental impurities analysis
"It's a great tool for the elemental analysis in trace level. Most feasible in terms of space, operating cost and after sales supports."
Status:
ReviewerMember since: 2016
Organization: Johnson Matthey Pharma Service
Great sensitivity and easy to use.
Application Area:Elemental analysis in API
"Agilent ICP-MS is very easy to use and user friendly with mass hunter software. Higher sensitivity. Much quicker analysis. Low maintenance."
Status:
Advanced ReviewerMember since: 2015
Organization: Freescale Semiconductor
Consistently Good
Application Area:Semiconductor
"Service through Agilent has been well known to be great, as long as you have a service contract. Priority is given to those with full service contacts, while service calls with PO take longer to respond. I have personally experienced great customer service from field representatives and phone support. I do tend to fix problems on my own and only escalate issues after I find problem to be out of my scope."
Status:
ReviewerMember since: 2016
Organization: Glenmark Pharma
Very Good
Application Area:external sourcing
"Very nice instrument. Very helpful for elemental inorganic impurities detection made easier by this instrument. Wonderful experience. "
Status:
Advanced ReviewerMember since: 2016
Organization: Solvay
Very good for complex matrix
Application Area:Metal analysis in polymer
"Very good for complex matrix. It is fast and accuracy is good."
Status:
ReviewerMember since: 2015
Organization: BOSLAN
Excellent equipment.
Application Area:Environmental screening
"Very easy work flow software, and excellent results on a long term of analyzers. "
Free your ICP-MS analysis from common time traps with the Agilent 7850 ICP-MS. It’s the smart way to reduce wasted time so busy staff can focus on tasks that deliver value. The 7850 ICP-MS instrument can handle samples with up to 25% solids, reducing the dilution time trap. The instrument features a helium mode collision cell and half mass correction that remove both polyatomic and doubly charged ion interferences, making method development simpler and addressing a common cause of time-wasting sample remeasurement.
Check out how the Agilent 7850 ICP-MS instrument boosts lab efficiency and helps reclaim wasted time throughout your ICP-MS analysis.
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