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Member since: 2016
Organization: Ortec, Inc.
System is hard to use, not very reproducible. Software is in need of serious updates
Application Area: NCO and hydroxyl determinations
"Customer service on-site is good. system is very difficult to train new users on. We have multiple chemistries and multiple dosing units. On-board connections are bad on the back of the main unit. I would look elsewhere for next purchase Manufacturer Response: Dear Mr. Hovanec, We very much appreciate your honest feedback and will be reaching out to you to see what we can do to improve how you feel about Metrohm. Please accept our sincere apology for the inconvenience you’ve experienced. Kind regards, Dr. Christian Haider Manager Competence Center Titration Metrohm International Headquarters"
Member since: 2014
Organization: CPSC: Consumer Product Safety Commission
Application Area:Wet Chemistry
"This has excellent software. It is extremely robust, consistent and reliable. It is easily upgradable too. We purchased the Karl Fisher version as well, and two units work seamlessly on same software from the same computer. "
Member since: 2011
Organization: Renessenz, LLC
Application Area:Flavor & Fragrances
"The Metrohm model 905 titrator gives accurate and reproducible results day in and day out. It does have several weaknesses though. The Touch Control unit has been plagued with all sorts of problems. The instrument routinely locks up and must be unplugged to recover from the error. Multiple firmware updates and parts swapping has not resolved the issue. Service support is weak unless under warranty. Data chips used in the dosing units fail periodically causing the titrant to not be recognized. All of these errors are also present on my Metrohm 907 model, also equipped with Touch Control."
Member since: 2013
Organization: Omsk State University
Application Area:TAN/TBN Determination.
"It is a nice titrator and a very nice solution to the Dosino burette for liquid handling. It has 4-port valve and can rinse and purge burette."