Member since: 2021
Nice tool for the money.
Application Area: Ceramics
"After purchase technical help has been very good."
Manufacturer's ResponseThank you Jim for your positive feedback, happy to hear this from a satisfied Aeris user. We wish you and your colleagues excellent research work with your Aeris.
Member since: 2021
Organization: SEMX INCORPORATED
Great instrument, software and customer service.
Application Area:Material analysis
"Has good intensity for XRD scan, good software package, good customer service. There is a problem with the arm loading the sample, sometime it's frozen but they have good customer service and the problem is solved remotely in a couple of hours. I do really like their product and I will purchase my next XRD machine from them. "
Manufacturer's ResponseDear Yun, thank you for your positive feedback we really appreciate our customers sharing their experience. I’m sure our local service team will support you and resolve any issue you might have. I wish you and your colleagues excellent research work with your new Aeris.
Member since: 2020
Organization: St. Peter's Institute of Pharmaceutical Sciences
Great reproducible results
Application Area:Formulation samples of co-crystals and co-precipitates
"It's sophisticated and easy to handle, operate and clean. It's less space consuming and is elegant in construction. Very useful instrument for research as well as manufacturing purposes. It's a very effective instrument, providing robust results with utmost accuracy."
Manufacturer's ResponseThanks a lot for reviewing the Aeris benchtop XRD system. I’m happy to read that the Aeris is doing an outstanding job in your challenging environment for pharmaceutical formulation development. Are you aware that we recently made available on Aeris our newly released OmniTrust solution for regulated environments? Please reach out to your local team in case you want to learn more about it. I wish you and your colleagues many years of excellent quality work with your Aeris.
Member since: 2019
Organization: SEMx Incorporated
Application Area:Commercial lab
"Great machine that produces accurate and reproducible results. The Aeris can produce high-resolution results in a short amount of time. It will work great for most applications. Overall, the Aeris is easy to use. However there are some minor issues with the machine that affect its reliability and Malvern Panalytical has been slow to act on concerns we have shared with them."
Manufacturer's ResponseThanks a lot for your review on Aeris and your positive feedback on its performance and its ease of use. Being you one of the first users of this instrument we are aware of the initial issues you had with network sharing and software upgrades as well as hardware related issues with respect to the Goniometer and proper water cooling. To my understanding, also through feedback from other contacts in your company, these initial issues have been resolved and the system is working properly now. Should you still have any concerns or questions please don’t hesitate to DM me at firstname.lastname@example.org We appreciate you are happy with your instrument and we wish you great research and satisfying use in the years ahead!
Member since: 2019
Organization: Universidad Nacional Jorge Basadre Grohmann
Great instrument, easy to use, reliable results.
"The instrument is desktop, easy to use, analyzes the samples very quickly and is economic."
Aeris is the new Benchtop XRD system from PANalytical.
The Research edition of Aeris is ideal for academic and research institutions who wish to do various powder XRD applications such as monitoring phases of new materials, determining crystal structure from powder data, determining polymorphism of pharmaceuticals, and measuring phase transitions with an optional non-ambient stage.
Also available as an option is the PIXcel3D area detector, an ideal visual tool to teach diffraction by visualizing diffraction rings. Aeris delivers best in class data quality and speed, and does not require an external chiller. The touchscreen interface and software are easy for all to use.