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Curtis Childress

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    Cary 60 UV-Visible Spectrophotometer
    "The instrument is simple to use, however service for the instrument is not acceptable. We had a software issue and our normal service technician was out of the country for training. Agilent took two weeks to find a service technician that could assist us."

    Application area: Potency analysis

    13 June 2016
    • Ease of use4 out of 5
    • After sales service1 out of 5
    • Value for money2 out of 5

    2 out of 5

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    "A robust instrument, however there are no leak detectors which can be problematic in the column department. Using the Empower software for the instrument can be challenging. Technical support for the instrument has been great. Service engineers respond within 12-24 hours."
    23 March 2012
    • Ease of use3 out of 5
    • After sales service3 out of 5
    • Value for money3 out of 5

    3 out of 5

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