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Van Reese




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    Direct-Q® 3, 5, 8 Laboratory Water Purification Systems
    "I think it is a good system. My main gripe is that when we were looking at systems we got a lot of attention. The sales rep came and showed us systems installed in other locations and talked about our many options. We finally decided on a system and went forward. We ended up getting some things we really didn't want or need. the rep said he would take it back and give us credit, but we never saw him again. They send an email every year reminding me to replace the filters. This can be good, and bad. Yes, we need to replace the filters every year, but it seems like the reminders are coming more like every nine months. It appears that they are just trying to sell products. Trying to find information on maintenance is ...... difficult. The manual is pretty good at outlining needed maintenance steps, but if it is not in there it is going to be hard to get the information. The Millipore web site is terrible. If you call or email, however, they are pretty helpful."

    Application area: Water purification

    25 January 2016
    • Ease of use4 out of 5
    • After sales service3 out of 5
    • Value for money3 out of 5
    Average    

    3 out of 5

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    Finnpipette™ Novus Multichannel Pipettes
    "We have the 100 ul - 1200 ul pipette. This is the only electronic multichannel pipette in this size range that we have found. It is invaluable to us for washing micro-titer plates, and sees a lot of use. We love this pipette. It fits nicely in the hand, and the menu is easy to understand. Some electronic pipettes I have used were difficult to program due to the small, flimsy buttons. This pipette is easy to work with, and solidly built."

    Application area: We use this on plate assays for washing wells and pipetting assay components.

    10 December 2014
    • Ease of use4 out of 5
    • After sales service4 out of 5
    • Value for money4 out of 5
    Average    

    4 out of 5

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