VIAFLO 384 – Electronic 384- and 96-Channel Hand Held Pipette
"Our lab purchased two of these systems right off the bat, and we have become completely dependent on them as part of our workflow. From seeding plates to adding wash buffers, these pipetting systems have increased our productivity beyond measure, and afforded us higher confidence in our results since technical error has almost been completely negated. The software is user friendly, and is wonderfully the same as the hand-held pipettes. Moreover, the after-sale support surpasses that of much larger and more-established bioscience companies. If and when we have an issue, our rep directly troubleshoots the problem, from training to just-checking-in, from text msgs to on-site visits, from over-night shipments to unusually large orders! Integra has tapped into the value of an old school concept: customer service."
Application area: Tissue Culture; Bench Assays
5 November 2014
- Ease of use
- After sales service
- Value for money