Status:
ReviewerMember since: 2014
Organization: Roll-Royce Plc
Application Area: Aerospace
"It is an excellent product with attentive customer service throughout. Unfortunately, the product wasn't suitable for our application but we were very pleased with the service provided."
Status:
ReviewerMember since: 2014
Organization: Pure Gold Plating
Application Area:Chemical Heating Stirring For Electroplating.
"Perfect for our use and goes way hotter than needed."
Status:
ReviewerMember since: 2014
Organization: Oxford University Hospitals NHS Trust
Application Area:Laboratory Solution Preparation
"It is very good quality, easy to use, piece of equipment. The heating plate is fast to heat up. It is a great improvement on our 20-year-old hotplate stirrer."
Status:
ReviewerMember since: 2014
Organization: Oceaneering
"The stirrer didn’t have sufficient power to stir a 5 liter erlendmeyer flask with water. I have suspected a faulty product, but I have not got any acceptance from the shop for this. The matter ended up with me buying a cheap unbranded stirrer later. The new cheap stirrer has a much higher capacity regarding the stirring function. It has operated for a long time now without any problems. This Stuart product had no value for the money and the service getting the product fixed did not work. I lost my money buying a promised quality product!"
Manufacturer's ResponseDespite our best efforts there are occasions where faulty products reach the market, it appears that this is one of those instances. Under these circumstances we would normally offer our highest level of customer care to solve the problem as soon as possible. However in this instance the product wasn’t supplied through a recognised Bibby Scientific distributor, who failed to contact us regarding the product failure. Understandably this resulted in the customer receiving exceptionally poor service for which we can only apologise. Now that we are aware of the problem we are working as quickly as possible to either repair or replace the unit and rectify the situation.
Status:
ReviewerMember since: 2014
Organization: The University of Manchester
"A very good bench-top item for dissolving solid substances. It can heat to speed up dissolving and stirring intensity can be adjusted in a wide range."
Status:
ReviewerMember since: 2014
Organization: The Mirfield Free Grammar and Sixth Form
Application Area:Secondary Education
"The Stuart UC152 hotplate stirrer is attractive, well built and easy to use. It incorporates a powerful heating element and highly effective magnetic stirrer. The temperature dial is surrounded by an array of colourful LEDs indicating the plate temperature (they light up in sequence when the power is switched on - which is a nice touch). The stirrer was well packaged when it arrived and has been reliable throughout extensive use. The stirrer has a side mounted power switch, temperature control dial, stirrer speed control dial and stirrer reset button - it couldn't be easier to use. There are cheaper alternatives available but I feel that the quality of the product is worth the premium in this case. I have not rated 'after sales services' as I have not had to use them as of yet. "
Status:
ReviewerMember since: 2014
Organization: Maidstone Grammar School for Girls
Application Area:Biology Prep Room
"This has proved in invaluable addition to my prep room making my solution preparation so much easier. It is extremely reliable and quiet to use, can't think why I didn’t get one sooner."
Status:
ReviewerMember since: 2014
Organization: Lafarge Tarmac Cement and Lime
Application Area:Chemistry Laboratory
"I am very pleased with the product and we have a number of these within our lab. I couldn't comment on after sales service as we have not needed this service; however the purchase and delivery time was exceptional. My only negative comment would be it is not very obvious how to register the product on line and I would consider making this simpler, and also to send an acknowledgment of the registration. I would certainly buy from this company again and recommend their products. "
Status:
ReviewerMember since: 2014
Organization: Notre Dame Sixth Form College
Application Area:Sixth Form College Science Prep Room
"This is a very reliable, robust hotplate/magnetic stirrer, it has easy to use dials and a flashing red light to alert you when the plate is hot, I also like the lighting system which tells you how hot the plate is whist on and also at what temperature it is at whilst cooling down. This piece of equipment is like a third arm, I use it on a daily basis and it never lets me down. I would highly recommend this reasonable priced essential piece of equipment for all prep rooms/laboratories. "