Status:
ReviewerMember since: 2024
Organization: BDBiosciences
Omar was very Knowledgeable, efficient in his work. Proactive in securing materials
Application Area: Equipment Maintenance and Validation
"Accomplished 4 validation in a very short timeline."
Status:
ReviewerMember since: 2023
Organization: Century Therapeutics
Great service and support and product works well
Application Area:Purified water for cell culture
"The product is a great, no bells and whistles way for us to get cell culture grade water for experiments. Veolia and Joe Crusco have always been fast to respond for service and PMs."
Status:
ReviewerMember since: 2022
Organization: Bakar Labs
Great field service, lackluster office team, poor quality product provided by VWR.
Application Area:BioTech R&D
"The service technician who comes out (K.K.) is outstanding. He does a fantastic job! His customer service skills are great. He's communicative, does what he says he's going to do, and is honest and friendly. However, the customer service from the office folks has yet to impress me. Nothing but problems with the actual product provided by VWR."
Status:
ReviewerMember since: 2023
Organization: CMT
Great customer service
Application Area:Enzyme based electrochemistry
"Called technical support and received an excellent service!! Thanks to John who walked me through the troubleshooting steps in a timely manner."
Status:
ReviewerMember since: 2022
Organization: Birla Carbon Taloja
Instrument's performance is superb. After-sales services need a lot of improvements.
Application Area:distilled water for lab use
"I've been using this instrument for the last four years. Performance wise the instrument is very good. But while it broke down that time the maintenance service procedure was very lengthy. Communication from the service team is very poor. it took a long time to rectify the issues even after multiple follow up. Requesting SMT to look into this matter. However, from the instrument's performance perspective its quite satisfactory."
Status:
ReviewerMember since: 2022
Organization: Nighthawk Biosciences
Great water purifier for lab dishwasher
Application Area:Providing water for lab dishwasher
"The Purelab Chorus 2 with the 30L reservoir has been providing clean water for my lab's dishwasher without any fault for a couple of years now, cleaning glassware and cages/bottles from the vivarium. The pump for the dishwasher has worn (easily replaced) but the Purelab has still been working great."
Status:
ReviewerMember since: 2022
Organization: Distillery
Great technology poorly let down by the ongoing costs and after care.
Application Area:Produce De-Ionised water for food/drink based use
"When the de-ioniser works the product is fine. However, it is very temperamental and the after care service is poor. Replacement filters are expensive and the shipping cost for 1 filter is over £16 which is extortionate. The supplier will recommend an engineer comes to fit a replacement filter at over £500 per time. This can be done yourself in minutes. When you do have an issue the call out fee for an engineer (if you can get one) is over £700. I would suggest buying deionised water from someone like water nation instead. We spent a lot of money on our deioniser just 3 years ago and can no longer justify the cost to have it serviced or maintained."
Manufacturer's ResponseELGA prides itself on providing world-class service and preventative maintenance solutions to take care of our Labwater systems. A contract to cover consumables and services would have been critical to avoid this situation and ultimate dissatisfaction. We hope to have the opportunity to discuss your next labwater application.
Status:
ReviewerMember since: 2022
Organization: Immunologix Laboratories
Simple to use
Application Area:Bioanalytical
"Chorus 2 with attached Flex 2 and Halo dispensing arm work great together! Set up was quick with our installer Omar. Consumables seem very easy to swap out once time comes for that process."
Status:
ReviewerMember since: 2021
Organization: GreenCentre Canada
Best DI system and recommend to any laboratory requiring exceptional service.
Application Area:Research and development
"The Chorus 2 was the best priced system on the market. It was easy to install, easy to use and easy to perform routine maintenance on. The shipping was quick, service people are knowledgable and sales personnel friendly and helpful. We have used Elga products in the past and have had exceptional results."
Status:
Expert ReviewerMember since: 2012
Organization: EUROFINS Biomnis
Sexy water dispenser.
Application Area:Pure water for LC-MS
"The Chorus is realy easy to use with a nice look. Not only provides quality water but also looks nice in the lab."
PURELAB® Chorus 2 (RO/DI)- Flexible. Configurable. Simple.
PURELAB® Chorus 2 (RO/DI) provides pure water (Type II) from a potable tap water supply for general laboratory applications requiring up to 480 liters per day.
This award winning system offers scientists a choice of four different storage reservoirs (15l, 30l, 60l & 100 l) depending on water demand.
Key features
Awards