GCMS-QP2010S

3.7
/
5.0
  |  3 reviews


Product Image



Average Rating: 3.7
3 Scientists have reviewed this product

4 out of 5
Ease of use
4 out of 5
After sales service
4 out of 5
Value for money


Rating: 1.0

  • Application Area: GC-MS

"This machine was three components linked together through the software. It is not at all intuitive. It took many months and different attempts by different techs to fix the problems to get it working properly. We have had it for around 5 years now and have never had it working for 6 months in a row. I will NEVER buy another one of these machines. It has been a problem since the beginning. It was less expensive than other options - NOT worth it."

Review date: 03 Dec 2015 | GCMS-QP2010S

Manufacturer's Response

“We are sorry for the problems you have experienced with your instrument. Shimadzu does offer a free technical support call service to all of our customers that can help offset the cost of onsite service by finding the root cause of the issue. We strive to provide the best support possible as well as support instruments for as long as it is possible; though, due to discontinuations of boards and parts, the support period varies.”
  • Status:

    Reviewer

  • Member since: 2012

  • Organization: RCPD-EVIDENCE



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Rating: 5.0

  • Application Area:Forensics

"Instrument continues to perform up to specs after 8 years with normal maintenance. Ease of use and continued superior support from vendor technical staff keeps this analyst looking good in the eyes of the customer. "

Review date: 16 Oct 2015 | GCMS-QP2010S
  • Status:

    Reviewer

  • Member since: 2012

  • Organization: Texas DPS Crime Lab



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Rating: 5.0
"Great product even better service."

Review date: 18 Jul 2012 | GCMS-QP2010S
The GCMS-QP2010S features the same newly designed ion optics as our best selling GCMS-QP2010.

Scan mode 1 pg S/N > 30 (RMS) for OFN m/z 272
SIM mode 100 fg S/N > 30 (RMS) for OFN m/z 272

Product Overview

Product Image

GCMS-QP2010S

Manufacturer Shimadzu Scientific Instruments Inc.

3.7 / 5.0 | 3 reviews