Status:
ReviewerMember since: 2020
Organization: Lake County Public Works
Application Area: IC
"Some consumables are back ordered and difficult to get hold of. Some have even come broken."
Status:
ReviewerMember since: 2011
Organization: Saint Marks Powder
Instrument is used daily with few problems
Application Area:Waste water
"This instrument runs well. With our service contract all problems have been resolved quickly."
Status:
ReviewerMember since: 2013
Organization: SQM
Application Area:Determination of anions in salts matrix
"It is a good instrument but the accessories are expensive compare to others "
Status:
Advanced ReviewerMember since: 2010
Organization: New York City Department of Environmental Protection
Application Area:Analysis of anions: sulfate, nitrate and chloride.
"We have very little problems with this instrument, we have use Dionex in the past. Yes, I would recommend this IC."
Status:
ReviewerMember since: 2011
Organization: E Ink Corporation
Application Area:Combustion analysis
"Combustion portion makes repeatable results more difficult to obtain "
Status:
ReviewerMember since: 2013
Organization: NDE Analytical
Application Area:Water analysis for anionic contaminants
"The product is well designed and met our needs. The software can be improved and made user-friendly"
Status:
ReviewerMember since: 2015
Organization: EnBW Kraftwerk Altbach
"We study standard anions ( F, Cl, Br, NO2, NO3, SO4) with the ICS 2100. It runs very reliably at least 1 - 2 days a week. "
Status:
ReviewerMember since: 2015
Organization: The Babcock & Wilcox Company (soon to be BWXT)
We have received far more for our money than we could have expected. I highly recommend the Dionex ICS-2100 to anyone looking to replace their IC.
Application Area:In conjunction with a Mitsubishi AQF-2100 Automated Quick Furnace.
"The Combustion IC system has enabled safer and more efficient analyses of our Samples. The Chromeleon software is pretty easy to use and set up, and the Dionex Service Agreement has been excellent. We have received far more for our money on that agreement than we could have expected. I highly recommend the Dionex ICS-2100 to anyone looking to replace their IC."
Status:
ReviewerMember since: 2015
Organization: East Kentucky Power Cooperative
Application Area:I am using this product for EPA 300.0 and ASTM D 5542.
"The Dionex ICS-2100 system is excellent for EPA 300.0 and ASTM D 5542. It delivers quality results and is very simple to use. The software is fairly simple to use however it does take time to learn all of its features. The Dionex brand lives up to its reputation. We have been very pleased with our after sales care and think the analyzer was a great value."
Status:
ReviewerMember since: 2006
Organization: Prism Laboratories
Application Area:Determination of anions in environmental samples
"This instrument works well for our application. I have not used any other ion chromatograph for this test so I can't compare. We are able to achieve linear response using an AS-18 column for chloride 1 to 1000 mg/L, for sulfate 1 to 600 mg/L, and for nitrate 0.5 to 70 mg/L. Service has been very good."
Status:
ReviewerMember since: 2015
Organization: City of Fargo
Application Area:oxyhalides and anions
"This has been a robust and reliable instrument. Very consistent and fairly easy to use."
Status:
ReviewerMember since: 2015
Organization: Federal-Mogul Friedberg GmbH
Application Area:Analyzes of chromeplating bathes and waste water
"Our results are precise and reproducibly, we analyze only anions and we recommend this equipment to everybody who wants to analyze the same. "
Status:
ReviewerMember since: 2015
Organization: Penford Products Co.
Application Area:Sulfate analysis in fuel ethanol.
"The software was much more user friendly than that last version. Very easy to use. We have experienced some software issues since installation. Local support has been great."
Status:
ReviewerMember since: 2015
Organization: Lansing Board of Water and Light
Application Area:Method: EPA 300.0
"Software is designed well for quick setup of analysis."
Status:
ReviewerMember since: 2015
Organization: EcoProducts Limited
Application Area:To test for low ppb phosphate, and low level phosphate using Thermo Application note 254
"We were told and promised from the application note and several sales and engineers that this unit would be able to detect reliably low levels of Phosphate in the 20 ppb level. This is what we needed and was looking for. Unfortunately issues with the hardware and software made this totally impossible. Along with that, tech service was terrible at first. Then several techs spent about a month trying to get the process to work as detailed in their application note to no avail. This was also after finding out that after explicitly asking for the set up in the application note, that our sales person did not set us up originally with all the correct equipment. Even after getting everything correctly set up, and with tons of hours from our own people and Thermos, nothing could make the unit work like it was advertised. Then after all that, we decided this wasn't living up to its promise and we wanted to return it, Thermo wanted to charge us a restocking fee!"
Status:
ReviewerMember since: 2015
Organization: Umicore Autocat
Application Area:Used for cation analysis of precious metal solutions.
"ICS-2100 IC is effective for the application which we use it. The installation was lacking. The technician was new and apparently made mistakes in installation. The installation tech was also not helpful at all on helping us with the operation of the instrument. The personnel at our site did not have any IC experience so we paid for an extra training session. The trainer found the errors in the installation. The sales force was not horribly helpful after the sale."
Status:
ReviewerMember since: 2015
Organization: W.A. Callegari Environmental Center
Application Area:EPA 300.0
"Great machine, lousy software. Software was clearly written by programmers, not chemists. You basically learn how to use the software by punching buttons at random. Not able to manually integrate. Integration tools are extremely difficult to understand and use. Online help is no help at all and this may be deliberate, as Dionex has the chutzpah to offer to teach you how to use their truly horrendous software for a mere $750. If the software was any good, you could just walk up to it and start using it. Without any instruction at all. The machine itself is very good, I have to say. Absolutely rock-solid and stable. They just need to pitch Chromeleon out the window and start over with only chemists. "
Status:
ReviewerMember since: 2006
Organization: Penn State University
Application Area:Instrument is easy to use and performing well.
"We use the ICS-2100 to analyze anions in natural waters and laboratory experimental solutions. Users are satisfied with the ease of use and quality of results from their research projects."
Status:
ReviewerMember since: 2011
Organization: E Ink Corporation
Application Area:QC testing and Research samples
"This instrument runs reliably and is easy to troubleshoot. The PM service provided is minimal and can be handled by a trained technician in the lab."
Status:
ReviewerMember since: 2015
Organization: W.A. Callegari Environmental Center
Application Area:Anion Analysis in environmental waters
"Gadget works great. Iron poisons the suppressor, something Dionex mentions only briefly and I found out the hard way. Once I learned the ins and outs, gadget started running better. This gadget is NOT recommended for use unless samples are relatively clean. It is subject to metal poisoning. Phone service is very good. Dionex is more than willing to work with you over the phone. Warranty service is NOT good. I made a call once and never heard another word. I managed to get REALLY lucky and fix the gadget myself. The Chameleon software is junk---except for one thing. Software reads like it was written by a programmer and not a chemist. Very difficult to use and Dionex does not supply a manual with it. The help files are a jungle. They will, however, teach you to use the software for a mere $450 or so. I wound up writing my own Excel code to process data. There is one thing the software does well. It outputs data in common formats, making it easier to integrate into a LIMS system. It i"
Status:
ReviewerMember since: 2015
Organization: Dyno Nobel
Application Area:Various ion determinations in fertilizers
"Great Instrument! Easy to change modes and run any ions we have tried."
Status:
ReviewerMember since: 2015
Organization: FPInnovations
Application Area:Analysis of several anions
"We were able to combine several methods and eliminate 3 columns to 1 and analyze 12 anions in a run."
Status:
ReviewerMember since: 2013
Organization: Culligan International
Application Area:Ion Chromatography
"We use this instrument for water analysis. The product is highly versatile and can be equipped for a lot of applications - common anions, cations, perchlorate etc. It is very easy to maintain."
Status:
ReviewerMember since: 2015
Organization: Rubicon LLC
"This is a great instrument that is interfaced with the Chromeleon data acquisition software. We use two to analyze for Anions and Cations that share one AS-DV autosampler."
Status:
Expert ReviewerMember since: 2010
Organization: ESC Team-QNA
"Very Customizable! We have two modules connected together so that we can analyze Anions and Cations simultaneously utilizing one AS-DV autosampler. Our service technician customized our software especially for this purpose. It is very rarely down. If I do have issues out of it, it stems from the eluent generator cartridge. There is a seal that cracks occasionally. I’ve called Thermo about this and they are quick to replace it free of charge (because it’s still under warranty)."
Status:
ReviewerMember since: 2011
Organization: Tufts University
"it's a nice system for ion chromatography analysis, with ok software that could use some information to increase ease of use. sales service could be better."
Eliminate the labor of eluent preparation EG and enjoy superior IC performance and ease of use with the convenience, sensitivity and precision EG provides. Remove contaminants prior to analysis by selecting from a variety of electrolytic sample preparation techniques.
Features:
Manufacturer Thermo Fisher Scientific
4.1 / 5.0 | 29 reviews