Status:
ReviewerMember since: 2021
Organization: University of Alaska Fairbanks
Avoid at all cost
Application Area: TOC / TIC - Environmental lab
"I must have received a lemon. After 35+ years working in labs, I can easily say this was the biggest piece of junk I have ever seen. I got less than 400 samples through this instrument before it went down. I could not fix it, and the OI tech could not fix it after months of effort and thousands of dollars in parts. Then, they just stopped communicating with me. Today I gave up and took this instrument to the dumpster."
Status:
ReviewerMember since: 2018
Organization: Chemolee Lab
Not much maintenance is required. Runs great!
Application Area:TOC analysis of purified water
"Great service! When we have a problem with it, their tech support team give us a quick response with detailed direction."
Status:
ReviewerMember since: 2017
Organization: Eurofins Lancaster Laboratories Environmental
Best instruments and service
Application Area:Analyzes total organic carbon
"We have been using OI Analytical/Xylem TOC analyzers for years now. They are the most economical instruments we have, with a high degree of ease of use. The service is top notch also, as we run our instruments hard."
Status:
Advanced ReviewerMember since: 2013
Organization: Environmental Express
Application Area:TOC Analysis
"We purchased this instrument after our 10 year old model 1020 couldn't be pushed along any longer. As a commercial lab we needed the dual chamber option to increase the throughput. While the analysis time ended up being pretty close to the time we had with the previous model, we got much cleaner and more reproducible numbers with this unit. It also gave better analytical information after the testing was done. Graphs are available to easily look for anomalies. Additionally, the front panel access to almost everything has made working with the unit much easier. "