Alere™ i Instrument by Alere Inc

Manufacturer Alere Inc  |   Model: NAT-000  |  Available Worldwide
4.4
/
5.0
  |  202 reviews

A rapid, instrument-based, isothermal system for the qualitative detection of infectious diseases.


Alere™ i Instrument by Alere Inc product image
Alere™ i Instrument
Request Pricing

Receive your quote directly from the manufacturer.




Average Rating: 4.4
202 Scientists have reviewed this product

5 out of 5
Ease of use
4 out of 5
After sales service
4 out of 5
Value for money


Great instrument just needs a slight tweak in the result colors.
Rating: 4.7

  • Application Area: Influenza testing

"This is a great instrument. Wonderful during the flu season. Would love to see a different color than gray for the invalid response it would alert the tech from across the room that there was an issue that they need to address right away. The gray makes them think it is a negative result. This is my only issue with the instrument. Would like to see more testing available on it soon."

Review date: 28 Mar 2018 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: UMCPP



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
We use this for Flu testing and will be adding RSV testing.
Rating: 4.0

  • Application Area:Hospital Lab

"We use this for Flu testing and will be adding RSV testing. Good value for the patients, more expensive and time consuming for the lab."

Review date: 15 Dec 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Bridger Valley Urgent Care



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Effective and accurate machine
Rating: 4.7

  • Application Area:Analyze nasal samples for influenza

"This product has been a very effective tool for our office. It is straightforward to use and walks you through each of the steps with prompts on the machine. This is more accurate than our previous rapid tests for influenza and doesn't take any more time to use than the rapid test as well."

Review date: 08 Dec 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback. It is reassuring to hear from customers that Alere i is positively impacting their office.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: South Louisville Pediatrics



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
Happy with our results using this instrument.
Rating: 3.7

  • Application Area:Flu Test Analysis

"Very effective for accurate test results. Easy to use, easy to maintain. Customer service is friendly and helpful."

Review date: 16 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: ETMC-Athens



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    3 out of 5
Good instrument
Rating: 3.3

  • Application Area:Testing for Strep A, Flu and RSV

"It is a good instrument to use and provides reliable results"

Review date: 11 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Redington Fairview General Hospital



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Accurate results but set up is too hands on.
Rating: 4.7

  • Application Area:influenzae testing

"Accurate results but set up is too hands on. I love that we get results in 15 minutes."

Review date: 10 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: U of L Pediatrics at Kosair Charities



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Very good machine. Easy to use
Rating: 4.7

  • Application Area:To test for Flu

"Good product. Like that I don't have to decide if the test is positive or not . Don't like that part of Flu test has to be refrigerated takes up lots of space. Have had a few invalid test readings but overall works well"

Review date: 09 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Westside Pediatrics



  • Ease of use
    3 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
Too many error reports
Rating: 3.3

  • Application Area:Influenza testing

"Machine gave reliable results yet were too many error codes that made us have to re-test our patients. The cost of the test was hard for our patients with high deductible insurance plans."

Review date: 08 Nov 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback. Please enlist our product support team to help interpret and eliminate the error codes. We also understand the challenge of balancing quality of care and affordability. We will continue to work with our customers to deliver this balance.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: BMC North Satellite Emergency Facility



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Our drs are so pleased -
Rating: 4.7

  • Application Area:Satelitte Emergency Lab

"The ALER I flu procedure has certainly made a positive impact on our situation - it is easy and quick with accurate results - what more could you ask for!"

Review date: 06 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Acute Care and Family Clinic of Pontotoc



  • Ease of use
    3 out of 5
    After sales service
    3 out of 5
    Value for money
    3 out of 5
At this time in our clinic, the costs are outweighing the benefits.
Rating: 3.0

  • Application Area:Medical clinic testing for Strep A

"Our installation process was rushed due to our clinic being short staffed and the trainer had another appointment. Our nurses are still having frequent invalid test error. We have requested additional training but have not received this. The cost per test is high when it frequently takes 2 tests and sometimes we still have to run a test with our regular kit testing."

Review date: 06 Nov 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for the feedback. Our product support team can help you overcome these implementation challenges so that you can take full advantage of the product.


  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Horizons medical care



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Best in lab
Rating: 4.7

  • Application Area:Influenza poc

"This instrumental approach to testing saves time and eliminates human error, we just love the convenience!"

Review date: 04 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: medical office



  • Ease of use
    1 out of 5
    After sales service
    3 out of 5
    Value for money
    1 out of 5
Good when working and takes too long. Have to wait longer.
Rating: 1.7

  • Application Area:Alere i machines are used in office

"I like the Alere i but I think personally it wastes time. It takes too long. It is more accurate than the paper test but when your in a multi Dr office with six assistant trying to do machines at same time it is crazy."

Review date: 04 Nov 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for the feedback. Workflow efficiency is so important in a multi-physician office. Our product support team can help you implement best practices so that you can take full advantage of the product.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: simi health center



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Satisfied with product
Rating: 4.3

  • Application Area:Nose or throat swabs

"Easy to use. Did have an issue with alere equipment but had great help and fast replacement service."

Review date: 03 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: NEMHS



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great instrument and company. I definitely will tell my other colleagues to use.
Rating: 5.0

  • Application Area:Analyze samples in the lab.

"Very good analyzer and very easy to use. The Tech Support agents are fast to answer our concerns and no waiting period."

Review date: 03 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Children's medical center



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
Great machine
Rating: 4.0

  • Application Area:Medical center

"The machine is easy to use. Sometimes we have invalid results. Good value for the cost though"

Review date: 02 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: SOUTHWESTERN VERMONT MEDICAL CENTER



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Very pleased with alere I flu testing
Rating: 4.7

  • Application Area:Flu testing

"We feel during the last flu season we were able to pick up positive flu on patients at a rate more like the state averages by switching to Alere I from the immunochomagraphic kits we used prior!! Also reimbursement was better for our facility."

Review date: 02 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Fulton County Health Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Very satisfied with the equipment and service.
Rating: 5.0

  • Application Area:Community Health Screenings

"The equipment is very easy to use and is very effective and fast."

Review date: 02 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Central Illinois Pediatric Associates, LLC



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
When it works, it is great.
Rating: 3.7

  • Application Area:Test influenza, strep

"Overall, the product is user friendly. Have had to replace the machines several times due to malfunctions. Twice when we received a replacement, I had to get a replacement for the brand new ones due to malfunction. Our office has had several invalid results which in turn costs the office money. Kits are expensive and reimbursement is not always enough to cover cost of test kits."

Review date: 02 Nov 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for the feedback. Our product support team can help you overcome these implementation challenges so that you can take full advantage of the product.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Wood County Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great little instrument
Rating: 5.0

  • Application Area:Influenza A/B testing

"Reliable, quick results. Very easy to use. Easy specimen collection. Awesome support."

Review date: 02 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Sauk Prairie Healthcare



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
It is very easy to use and gives quick results
Rating: 4.7

  • Application Area:For rapid testing of influenza and rsv.

"I really like the alere I. It is very easy to use and gives great results. I like that I can give results that I feel completely comfortable with. the instrument was very easy to train others to use. the way all the parts fit together for disposal is great. the onscreen instructions are easy to follow. it is really hard to not perform the test properly and the results come very quickly compared to other molecular systems."

Review date: 02 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Childrens Hospital of WI, Mequon Clinics Lab



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Does rapid flu results quickly for our primary care doctors.
Rating: 5.0

  • Application Area:Analyze Flu A/B in M6 media

"Nice piece of equipment. Works well and is easy to use. We use the laser reader to push buttons on the LCD screen -- works well."

Review date: 02 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Trustcare Express Medical Clinics



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great results
Rating: 5.0

  • Application Area:Influenza and Strep diagnostic

"I think it is pretty easy to use. We have had to replace the alere machines a few times due to touch screen issues so I think this could use some investigation to determine the reasoning but overall easy to use!"

Review date: 02 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Anderson Medical Center



  • Ease of use
    3 out of 5
    After sales service
    5 out of 5
    Value for money
    3 out of 5
A regular error message is "Unable to Analyze" without further explanation
Rating: 3.7

  • Application Area:Molecular DNA Testing

"We get error messages regularly to the point that I feel the machines are unreliable. The molecular tests may be more accurate but the linear flow tests are more reliable, in my opinion."

Review date: 01 Nov 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback. Our product support team can help you reduce the incidence of invalid results and errors so that you can take full advantage of the molecular results.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: United Indian Health Services, Inc



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Very happy
Rating: 5.0

  • Application Area:Strep A NAA

"We have found that the Alere I drastically improved the accuracy of our CLIA- waived rapid strep A Testing."

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: North Scottsdale Family Medicine



  • Ease of use
    3 out of 5
    After sales service
    2 out of 5
    Value for money
    1 out of 5
Poor value
Rating: 2.0

  • Application Area:Influenza Testing

"The testing cartridges were very confusing for my staff, especially when we are using similar testing materials for the Strep test. I can't quantify how much of the testing supplies were wasted because the staff grabbed the wrong supply. I don't think much was done to differentiate the testing materials. In addtion, the reimbursement was low. I actually lost money doing these tests in my office."

Review date: 01 Nov 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for the feedback. Our product support team can help you implement best practices so that you can eliminate waste and take full advantage of the product.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Kymera Independent Physicians



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great results! I'm glad our providers agreed to go with Alere
Rating: 5.0

  • Application Area:Clinical setting

"The Alere is user friendly but the completion is lengthly."

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Charleston area medical center



  • Ease of use
    4 out of 5
    After sales service
    1 out of 5
    Value for money
    2 out of 5
Poor service and follow up after sale - never see anyone.
Rating: 2.3

  • Application Area:HIV antibody; influenza pcr

"HIV too many false positive results for antigen. Influenza A and B - ok just not ideal."

Review date: 01 Nov 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for the feedback. We will try to provide better service going forward.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Prairie Lakes Healthcare System



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Quick answers and easy to use!
Rating: 5.0

  • Application Area:Analyze nasal swabs for Influenza A and B

"I highly recommend the Alere i for Influenzae A and B testing--answers within minutes from a nasal swab, amazing! The RSV testing is even better with a positive results in less than half the time from a negative result! Quick answers and easy to use!"

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Sonoma Valley Hospital



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
Great little instrument for molecular testing
Rating: 4.7

  • Application Area:Molecular Influenza testing, molecular Strep A testing

"Instrument is really easy to use, reliable results, fast turnaround times for ER testing. The only issue is the instrument itself is less than robust as far as reliability is concerned. We have a backup instrument, and I would recommend anyone using this system to have a backup. This is a great little molecular testing instrument, and I am anxiously awaiting further assay development."

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Neighborhood Pediatrics



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Love the accuracy
Rating: 4.7

  • Application Area:RSV, STREP, FLU

"Love the ease of use. Unfortunately the masshealth does not cover this to the point that was originally thought so we do not use it on them but we do use it for commercial on STREP test, Flu and RSV we use it for all."

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Masland Associates



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
Glad we switched to this test
Rating: 3.7

  • Application Area:Performing Molecular Flu testing in our Busy Physician Office Lab

"This is a very nice instrument. Easy to use and give us they quality results we need."

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Express Lab/RMDC



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    3 out of 5
Not as easy as it looks.
Rating: 3.3

  • Application Area:PCR for Strep and Influenza A/B

"The fact that it is CLIA-waived is a big draw. The "fool-proof" color and shape-specific pieces for each step make it look like it can't be done wrong. Wrong. Most of the "trained" users have managed to fail to get the pieces put together correctly, and we have wasted most of the reagent while failing to get test results. That being said, when a result is produced, we have every reason to trust it is accurate. We got rid of it in favor of a Cobas LIAT instead."

Review date: 01 Nov 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for the feedback. We continuously strive to improve the quality and ease of use of our products. Please be sure to involve our product support team so that they can help your staff become more comfortable with the product.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Johnson Memorial Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Solid product.
Rating: 5.0

  • Application Area:Corporate wellness events.

"Very easy to use with results we can trust. It is fast and efficient and our clients appreciate this!"

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: WRMC MEDICAL COMPLEX-NORTH



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
Great little analyzer for the $$
Rating: 4.3

  • Application Area:Analyze nasopharyngeal sample for flu

"After getting all staff on board with performing the test correctly and consistently, we no longer have very many invalids and the amount of false negatives is almost non-existent."

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Colorado Mountain Medical



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
More accurate results and less steps to perform on the analyzer.
Rating: 3.7

  • Application Area:Flu A/B and strep testing

"Alere I molecular instrument for Strep A and Flu A/B testing is easy to use, less steps than our current equipment and more accurate than our current analyzer. The no confirmation strep A will be a great benefit for our patients from a financial perspective as well as a time saving perspective to receive faster treatment if needed."

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Premier Physicians



  • Ease of use
    5 out of 5
    After sales service
    3 out of 5
    Value for money
    5 out of 5
Fairly easy to use and I like the way it takes you step by step on how to use Alere
Rating: 4.3

  • Application Area:influenza test

"Our office is fairly new to Alere. We have had some apprehensions due to the wait time for each test and how it worked. We had a rep who came to our office and demonstrated how to properly use this machine. Fairly easy to use and I like the way it takes you step by step on how to use just in case you forget :) Also like the collection process -less is more! We will be using Alere for other tests done in office. At the moment influenza is the test being ran. Time frame for testing is the same we were using with another product. Difference is how we swab (less is more) and should be more accurate. As for reimbursement rates -that is yet to be seen."

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Tanner Clinic Layton



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Love it and don't want to live without it.
Rating: 5.0

  • Application Area:Pediatrics office testing

"As a Medical Assistant it has made my job a little bit easier as I no longer has to second guess the test strip for Strep throat and as a parent getting a result on a Friday and not have to wonder all weekend if my child has strep and come to find out Monday they did has been a blessing."

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: St. Tammany Parish Hospital



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Great for laboratorians, a bit "complicated" for non-laboratorians
Rating: 4.3

  • Application Area:Flu and RSV

"We use this analyzer in multiple locations. In our main lab, with medical technologists as the operators, we have very little to zero issues with it. However, in our physician offices, with nurses as the operators, there are a lot more problems. Clearly it's an operator issue, but I would say "ease of use" could be better since it's problematic for non-laboratorians. Making sure the orange button fully engages and disengages seems to be one of the main issues, even after multiple trainings and re-trainings. The other problem is they go months at a time not using it, when we're out of flu season, so every year it requires training all over again because they forget."

Review date: 01 Nov 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for the feedback. Please be sure to involve our product support team so that they can help your staff become more comfortable with the product.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Monticello Medical Associates



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great Accurate Results so glad we went with this analyzer
Rating: 5.0

  • Application Area:Streps, Flu and RSV

"Very reliable testing and more accurate results with this method. After purchase service and training was excellent and all issues are easily resolved. Very easy to used."

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Stone county hospital



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
I am very happy with the addition of the Alere I to our little lab.
Rating: 4.7

  • Application Area:Influenza. rsv, and strep testing

"I am pleasantly surprised at it's ease of use. It shows you step by step with pictures how to run tests. So far it has proven quite accurate as well."

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Advantage Care Physicans Rochdale Medical Office



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great product, used daily never fails!
Rating: 5.0

  • Application Area:Strep A and Influenza tessing

"It is very effective and reliable, we use it everyday. It is very easy to use because the instructions are on the screen in writing and in video. We have had to call customer service and the help was excellent."

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Bethel Medical Group



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Good results
Rating: 5.0

  • Application Area:Analyze blood for A1C

"Very satisfied with machine, easy to use, like that we get results immediately"

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Wayne Memorial Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Amazing product! Love it!!!
Rating: 5.0

  • Application Area:Arterial blood gas

"Amazing product, excellent support!!! Wouldn't use anything else!!!"

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Oneida HealthCare



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Great Instrument
Rating: 4.7

  • Application Area:Molecular testing

"Extremely user friendly, Accurate results, Service and after purchase care is excellent"

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: crozer chester medical center



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
The triage meter is a reliable and cost effective POC backup.
Rating: 4.0

  • Application Area:Backup assay for troponin

"It is easy to use, and the results are accurate. It is a quality back up to our bigger analyzers."

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Roland J Dominguez MD PA



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Overall very happy and would recommend to other offices
Rating: 4.7

  • Application Area:Testing for strep and flu in outpatient pediatric private practice

"Only difficulty was the relatively high number of "failed " tests. our medical assistants have gotten much better at running the flu test. never had the same issue with the strep test"

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: First Care Health Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great platform for great patient care. Fast, accurate results for early treatment
Rating: 5.0

  • Application Area:Influenza and Strep A

"Alere has provided a valuable testing platform that every facility can afford. The ability to provide molecular testing, no matter what your facility size, has made early detection possible. Patients can begin treatment right away. Providers can use good antibiotic stewardship by treating based on test results. Its a win / win for both provider and patient."

Review date: 01 Nov 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Chadron Community Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Awesome Machine!
Rating: 5.0

  • Application Area:Molecular detection

"The Alere i has been a great tool in our lab. Great results quickly. The sensitivity is fantastic, we have picked up positive results where kit testing was unable to. The on screen animations and prompts are fantastic, making usage very simple. Our sales rep has been great, hands on sessions as well as help getting the analyzer up and running. We are looking forward to rumored future testing as this will help us greatly in the future."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Central Coast Pathology Laboratory



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Reliable results in a very short time. Very easy to use. Virtually maintenance free.
Rating: 5.0

  • Application Area:Testing for Influenza A/B

"The Alere technology provides reliable, accurate results in a very short time period. We previously tested using an EIA methodology and were very disappointed with the results. The Alere is very user friendly and virtually maintenance free."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Collin County Pediatrics



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Ease of use
Rating: 5.0

  • Application Area:Flu, strep & RSV test

"The instruction & set up by the Alere representative is very professional and easy to understand. Makes repeat set up and testing much faster & easier for staff."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: West Valley Medical Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Fast & easy
Rating: 4.7

  • Application Area:Microbiology - flu testing

"Very easy to use for all technologists, we have never missed a CAP proficiency sample, outstanding customer support."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Family Healthcare of Siouxland Northside



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
Easy to use the only thing only issue tends to be the touch screen.
Rating: 4.0

  • Application Area:influenza A and B testing

"The machine is easy to use with little to no up keep. Results are pretty quick and easy to interpret. Does not require a lot of training and the step by step video instructions make it idea for seasonal testing. You don't really have to brush up to much on the procedure so you are ready to go from the first flu to the last flu. The only aspect of the machine I have had trouble with is the touch screen. They tend to die out after a while and there really isn't a way to fix them besides calling and getting a new one. Not that this is difficult as they make the process super simple and fairy quick."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: White Oak Family Physicians



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    1 out of 5
Hated it
Rating: 3.0

  • Application Area:Flu testing

"We absolutely hated this instrument. Was not reliable. Was useless in the urgent care setting."

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

I am sorry that we were unable to help you implement the product successfully into your practice.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Growing Kids Pediatrics, LLC



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Fast and accurate results
Rating: 5.0

  • Application Area:Pediatric office

"The machine is accurate, easy to use and fast results"

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Smithtown Medical Specialists, PC



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Storage, ease of use, trusted results are perfect for the physician office lab.
Rating: 5.0

  • Application Area:Analyze plasma level to assist with diagnosis and treatment plan

"The instrument is quite easy to use, tech support is available24/7 and reagents are easy to order and shipment is timely."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Willamette Valley Med. Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Glad to have it!
Rating: 5.0

  • Application Area:Flu and RSV testing

"Easy to use with high quality results. A definite upgrade over previous testing platform."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Rosales Children's Clinic



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Accurate, great resulting.
Rating: 5.0

  • Application Area:Influenza testing

"The influenza testing is very effective and accurate with early symptomatic patients. The testing is user friendly yet time consuming with warming the machine and waiting on the result to finalize. We love the accuracy!"

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Uintah Basin Medical Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great value for molecular testing!
Rating: 5.0

  • Application Area:Nucleic acid amplification of influenza, RSV, and group A strep.

"This instrument is exceptionally easy to use. Results are consistent and reproducible, as long as all the manufacturer's instructions are followed. A great value for molecular testing."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Utah Valley Pediatrics



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
This instrument is the best. It makes our job so much easier and parents love it!
Rating: 5.0

  • Application Area:Influenza A and B, Strep in pediatric office

"We have used the Alere i in our office for over a year and we absolutely love it! It is user friendly and gives accurate results. Parents really value knowing if their child has actual influenza, and not having to go to the hospital lab to find out. It is also nice that they leave our office with results, no call backs the next day. Collecting a sample is easy, even on the smallest patients. I cannot imagine going through an influenza season without this test. Our office loves the technology so much that we are starting strep and RSV testing next week. Our staff is beyond thrilled to stop running throat cultures any more. This will be a huge time saver for us and allow us to better treat patients with strep throat. Every office should have an Alere i!"

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Village Pediatrics



  • Ease of use
    2 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
Good instrument, but finicky.
Rating: 3.0

  • Application Area:We've been using Alere i for influenza testing for the past 2 years.

"Reimbursement has been very good so even though the tests are more expensive, we have seen higher profits with this flu test compared with other quick tests. The customer service is quick, even willing to send reps into our office to help set up and trouble shoot the equipment. The downside is that the machine is very sensitive. We have experienced significant difficulty with invalid tests - over 15%. Reports have been run from our machines and the company still wasn't able to help us figure out the reason why."

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback. Our product support team will continue to work with you until we are able to resolve the issues you are experiencing.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Premier Physicians



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
Good machine
Rating: 3.7

  • Application Area:Influenza testing

"The machine itself is easy to use, the warm up time could be better and the amount of time it takes to test but overall machine is user friendly."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: WILLOW URGENT CARE



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Wonderful product
Rating: 5.0

  • Application Area:Running strep and flu tests

"I love this product. I find it to be accurate and efficient."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Kaplan, Barron Pediatrics A Division of One Pediatrics



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Love the results we get!
Rating: 4.3

  • Application Area:strep; flu; rsv

"We use the alere I for strep, flu and rsv. The machine is easy to use and gives reliable results. What I like most about the technology is for a rapid waived test the results are not questionable. What I like the least about it is the amount of space the kits take up."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: COMMUNITY MEMORIAL HOSPITAL



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
Pretty good instrument.
Rating: 3.7

  • Application Area:Hospital Laboratory

"Easy to use, but very touchy. Invalids occur very easily with minor mistakes. Lots of waste. Customer service is great, easy 2 day replacement when needed. Accurate Results! I wish the alarm was louder when testing is complete."

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback. Our product support team can help you reduce the incidence of invalid results related to sample collection and processing.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: South Peninsula Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Good TAT on a molecular level test.
Rating: 5.0

  • Application Area:Patient testing

"We use the Alere-i to perform molecular testing to replace test kits that didn't have the sensitivity of a molecular platform. The TAT is a good fit for ED patients and has been an good addition to our lab."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: RSTHC



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
Good for quick diagnosing a pt
Rating: 4.3

  • Application Area:A1C cholestec hemo count Alere I

"Very reliable quick test at the office very easy to use and accurate"

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Family Helath Care-Inidan Hills



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
Very Good Machine!!
Rating: 4.3

  • Application Area:easy to use machine

"Machine is easy to work, takes to long to get result other than that we like machine"

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Crossing Rivers Health



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Love moving from an antigen rapid test/manual read test to a molecular testing system
Rating: 4.7

  • Application Area:Test for flu and strep a in hospital setting

"We wish that the strep A test did not require a strep culture to verify negative results from the analyzer. There are a few test systems that do not require this culture followup which is great for the user end of things. We know that we can perform a study to prove or disprove moving away from this culture but just a thought that would please the customer and have advantages over other companies with similar test systems. Also, we are not a fan of the walk away then come back 3 minutes later type of set up. With todays technology many things are indeed "walk away". It is not that hard to set a timer and come back to do the rest of the testing but when you work in a busy lab that is only staffed with 1 tech 70% of the time. It makes it hard to be everywhere at once. If we could just load and go. That would be optimal. Just a thought."

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Great feedback. Thank you!
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Pediatric Partners



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    2 out of 5
We get too many "invalid" results resulting in wasted time/money!!
Rating: 3.0

  • Application Area:We have the strep machine in our pediatric clinic

"Us nurses are not happy with this machine most days. We get too many invalid results which wastes our money and time! Doctors want results asap, not after trying 2-3 times. We have tried so many times on some patients that we have to re-swab them! That is inconvenient all around!!"

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback. Our product support team can help you reduce the incidence of invalid results related to sample collection and processing.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Kaweah Delta Medical Center



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
I like that it takes the guess work out of "looking at lines".
Rating: 4.7

  • Application Area:influenza a and b testing

"The machine is fairly easy to use, there are a few staff members who don't push the cartridge all the way down and then it doesn't tell you that you have done it incorrectly until the 10 minutes is up. It would be nice if it just wouldn't run the test and tell you that right then. I do love that the swab is only nasal, however, rather than nasopharyngeal. The patients appreciate that as well."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Lubbock Heart and Surgical Hospital



  • Ease of use
    5 out of 5
    After sales service
    3 out of 5
    Value for money
    3 out of 5
Great results and super easy to use!
Rating: 3.7

  • Application Area:Influenza Testing

"The Alere i is super easy to use. My favorite part about the instrument is that it walks you through each step of the process with pictures. The results are fast and reliable. The cartridges are a little bit pricey is the only draw back."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Petite Pediatrics



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Accurate Results, Easy to Use
Rating: 4.7

  • Application Area:Molecular analysis of Strep and Flu A/B

"This product is extremely easy to use and highly accurate. It is pretty quick results and very effective in day to day use. The only downside is insurance does not always reimburse well. Some insurances don't even make up the cost of the test."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Salem Clinic



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Very pleased with this instrument and would recommend it to others.
Rating: 5.0

  • Application Area:Influenza A and B

"It is easy to use and the results are reproducible. Get quick service or help if issues arise. When we needed one replaced, it was sent out that day so we were not down for any length of time. The woman who came to set them up at all of our sites was professional and very helpful. Did not have any major surprises after we were on our own (running without trainer). Well made so we have only had to replace one or two over the years."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Wood County Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Love the system
Rating: 5.0

  • Application Area:Hospital ICU, ED, and Med Surg

"I wish it had CO-Ox capability. I love the ease of use."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Alpine Pediatrics



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    3 out of 5
Results are OK, instrument is not the most reliable.
Rating: 4.0

  • Application Area:Strep and flu

"We use the instruments but become frustrated sometimes with the "invalid" results and also that we have to replace them so often because the touch screen doesn't work. We have a total of about 15 machines and I think most of them have been sent in for replacement. They sometimes make grinding noises and we have had to replace a couple machines because the motor no longer works properly."

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback. Please be sure to involve our product support team so that they can help your staff enjoy "frustration-free" results.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: W Pediatrics



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Accurate
Rating: 5.0

  • Application Area:Lab testing

"Extremely accurate and have not had one culture come out to disprove results."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Melrose Family Medicine



  • Ease of use
    4 out of 5
    After sales service
    2 out of 5
    Value for money
    3 out of 5
Not that impressed
Rating: 3.0

  • Application Area:Test flu A/B and Strep

"Have problems with getting error messages when testing for flu. Also, reimbursement is not as good on these tests."

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Palouse Medical, P.S.



  • Ease of use
    2 out of 5
    After sales service
    4 out of 5
    Value for money
    2 out of 5
Too many invalids due to "pipetting" issues caused us to stop using instrument
Rating: 2.7

  • Application Area:Performing POC flu testing

"As a POL manager, we had several nursing and laboratory staff using the instrument, the number of steps to perform the test along with high incidence of invalids caused us to stop using this instrument. Even after contacting technical services and sending in information from the instrument, the answer we received that we were having "pipetting" issues. With so many different users resulting in the same error, to me that is due to the testing procedure or kit issue."

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Clark Fork Valley Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
A nice and reliable instrument. I am satisfied with the performance.
Rating: 5.0

  • Application Area:Molecular Microbiology

"We use this the Alere-i instrument to perform Group A Streptococcus and Influenza A&B Molecular Testing. I am impressed with the ease of use and the reliability of results. We had trouble with the touchscreen and Alere sent a replacement instrument overnight without question. The sales staff and customer representatives are friendly, knowledgeable, and easy to work with. The results are quick and reliable. I would recommend this instrument to other small hospital laboratories that do limited molecular testing."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Big Sandy Medical Center



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
The Alere i enables us to do accurate, rapid testing for Influenza A & B and Strep A
Rating: 4.0

  • Application Area:Molecular test for Influenza A & B and Streptococcus A. Point of care testing. Allows for rapid te

"Alere i is a CLIA waived test that easy to use. The integrated, rapid, and simple characteristics of the Alere i Influenza A&B assay make it a very good candidate for point of care testing. It's turnaround time is quite good, but for us when both an influenza A&B and a Strep is ordered it does take a little bit longer than other rapid tests. The Alere i utilizes NEAR technique to detect and distinguish influenza virus A and influenza virus B. It is a novel isothermal-amplification-based integrated system for detection and differentiation of influenza virus. It is rapid and quite user-friendly procedure with a time from specimen collection to results of less than 15 min, including the 21 min hands-on time, but the time is extended when for us as our controls are done date of testing not daily. The Alere i Influenza A&B serves us as an alternative to our rapid influenza antigen detection tests with significantly improved sensitivity. It has the advantage of a significantly shorter test time than any other currently available molecular assay. The simple pipette free procedure runs on a fully integrated, closed system. It also has a small footprint and is CLIA waived."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: EvergreenHealth Monroe



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Love how easy it is to use
Rating: 5.0

  • Application Area:Influenza A and B testing

"Instrument is so easy to use and easy to train new users on. Troubleshooting with the company has been a positive experience, though it did take awhile for our data to be analyzed. The only issue we ever had was determined to be from improper collection (collecting samples with too much mucous interfered with testing). The step-by-step instructions on the screen are great and really help the user test, especially those who may not use the instrument very often. The training documents are great and the pre-prepared SOPs and IQCPs made it easy to implement in our lab. We have had it for over a year and love it."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Martin's Pediatrics and Family Care



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    1 out of 5
Results are helpful in diagnosing and treatment, but re-imbursment is an issue
Rating: 3.7

  • Application Area:RSV DNA test, not currently being paid for by various insurance companies

"It is fairly easy to use, helps with diagnosing and treatment, but not being re-imbursed"

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Gamma Healthcare



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Sensitivity and specificity are great, very easy to use
Rating: 5.0

  • Application Area:Influenza testing

"Gives accurate results, very easy to use with step by step instructions on analyzer. Love the barcode reader and printout, this makes it extremely easy for patient ID and resulting. Very sensitive and specific."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Advantage Care Physicians



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
I love it. Recommended for all medical facilities
Rating: 5.0

  • Application Area:Strep/Flu

"I've had this device in all 36 sites so far and this is MY experience: Keep doing this: User friendly, "training made simple" device, prompts are clear and self explanatory. Consumables are durable and sealed before use, ensuring both efficiency and accuracy. Customer service and the easy replacement policy is A+!By far one of my most favorite analyzers. What needs to work: The screen freezes inexplicably, units have been replaced often (at no cost, but it is disruptive to workflow). Is it possible to add an alarm for consumables accidentally left behind? This would be helpful for the A1c, as well."

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Winters Family Practice



  • Ease of use
    3 out of 5
    After sales service
    5 out of 5
    Value for money
    3 out of 5
Very accurate results
Rating: 3.7

  • Application Area:Strep tests and flu tests

"The machines are very nice. We have had some issues with invalid results. They are generally very user friendly and customer service has been excellent."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: North Shore Urgent Care



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Excellent Product
Rating: 5.0

  • Application Area:Flu and Strep

"Accurate results, decrease in follow up culture results, patients are very satisfied to have a confirmed diagnosis and treatment plan prior to leaving the practice."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Rockford family Care



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Easy to use, and great customer service.
Rating: 5.0

  • Application Area:Influenza A&B

"No problems getting the machine to us, the person that trained me to use was friendly and even since everything has been great. Recently our machine wouldn’t come on and we had a new one the next day."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Express Lab



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    3 out of 5
Would not recommend this to others.
Rating: 3.3

  • Application Area:Flu/Strep testing

"We struggled with this analyzer and only used it for a few months before we switched it out with a competitor that was much easier and more reliable. We had trouble with the machine reporting out results and often had the machine fail half way thru the test. We would have to turn the machine off and re-start completely. We had to collect multiple patients samples just in case of failure. Wasn't worth the hassle and the expense of using multiple kits to get a result."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: York General Health Care Services



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Very sensitive&specific method; limited to only one test at a time, expensive method
Rating: 4.7

  • Application Area:Detect nucleic acid of Influenza A and Influenza B in symptomatic patients

"The nucleic acid Influenza method is very sensitive and very specific. The instrument is quite simple to use. There are a few specimen processing steps that take place at specific times that require tech attention, but it is not too bad. The instrument also just a single-test analyzer, so it is not likely a best fit for a busy laboratory unless multiple units are purchased. We had an issue with the touchscreens on two previous instruments that rendered the instrument non-functional, but Alere replaced each unit overnight. As with any molecular method, it is not an inexpensive test, but it is nice to obtain reliable results. Proper specimen collection is very important--specimens collected with heavy amounts of mucoid nasal secretions will cause the results to be invalid or indeterminant, requiring recollection or testing with an alternate (EIA) method. I would advise collecting from the nostril exhibiting less drainage."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: SDCMH



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
Easy to use instrument with quick and accurate results.
Rating: 3.7

  • Application Area:Analyze influenza samples on the Alere i

"Works well for our small laboratory. During the busy flu season we keep 2 instruments running a lot. High quality / reproducible results. Easy to use instrument. Only drawback is that the refrigerated portion of the supplies take up a lot of space."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Wayne Medical Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Easy to use and great customer service
Rating: 5.0

  • Application Area:Testing for Influenza

"This analyzer takes up very little counter space which is a plus in our smaller laboratory. It is very easy to use and the customer service can't be beat! Supplies will soon be room temp storage freeing up valuable refrigerator space too. Lab personnel and providers trust the results. Testing is very easy with prompts along the way."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Southeast Pediatrics



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Part and parcel of our patient care!
Rating: 5.0

  • Application Area:Pediatric clinic

"Even teh providers find it Easy to use! The results are reliable and consistent. Great customer care with questions!"

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Pediatric Partners



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
Very easy to use!
Rating: 4.7

  • Application Area:Influenza Analyzer

"The equipment is easy to use and provides reliable results for the practice. Thank you!"

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Village Pediatrics



  • Ease of use
    3 out of 5
    After sales service
    5 out of 5
    Value for money
    3 out of 5
Great costumer service for the product. Product itself is a little touchy.
Rating: 3.7

  • Application Area:Pediatrics

"There are multiple steps in running the samples. If one step is done incorrectly a whole test is wasted and they aren't cheap. Our main problem was closing the lid seconds before it advises you too, which in turn gave us invalid results. A definite error in the making."

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback. We continuously strive to improve the quality and ease of use of our products.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Indianhead Medical Center



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
Great analyzer. Great results.
Rating: 4.7

  • Application Area:Strep and Influenza testing

"The Alere I is a very easy analyzer to use. I like how it has the step by step directions right on the screen of the analyzer. The testing part of the analyzing is also very easy. Using this analyzer for our streps now saves us time and money by not sending out our negatives for confirmations. I am very happy with this waived testing option."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Midland Memorial Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Dependable results, very quick, easy to use
Rating: 5.0

  • Application Area:Group A Strep Testing

"We get very good results, we back every negative test up with culture and have yet to have a false negative result. It's very quick and it is pretty amazing that you can receive a positive result in as little as two minutes. QC is easy and is included which is a bonus. The step by step walk through on the LCD screen makes it very easy to use and most new techs only have to see it once to be able to perform test on their own. I do wish it looked for Group C Strep as well."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Texas Health ER



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Very happy for service
Rating: 5.0

  • Application Area:Radiology and Lab

"Great customer care when issue occurred! Very easy to make exchange and send back old machine."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: PLATTE COUNTY PEDIATRICS



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Always very accurate, much more reliable than rapid influenza tests.
Rating: 5.0

  • Application Area:Influenza A/B testing

"Great product. Much more accurate and reliable than visual results from rapid influenza tests. Very user friendly especially since the machine practically walks you through the entire process with pictures! Exceptional results with little to no error with the machine. Most errors (95%) come from the user. Just follow the pictures and instructions on screen and you will never fail. Great bang for the buck!"

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: St Francis Memorial Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Easy to use! Quick turn-around-time!
Rating: 4.7

  • Application Area:Flu and RSV testing

"Easy to use instrument. The instruction screen is so helpful especially if you don't use the instrument frequently. Quickness of the test is also a plus! When we had an issue Alere quickly sent out a new analyzer."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Prairie Pediatrics



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great company to work with and a great instrument that gives accurate results.
Rating: 5.0

  • Application Area:Test blood samples for Influenza

"The Alere I is a great instrument for testing our pediatric patients for influenza. It is easy to use and we receive very accurate results. It is important for others to know that there may be a short transition period because it does take a little longer to run the tests, but it doesn't take long to establish a work flow that incorporates use of the Alere and it is well worth the change in work flow for the increased accuracy. We have had excellent after-sales care if we have had any questions. We are currently looking into how to integrate the results into our EHR directly as well."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: adeptus



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    3 out of 5
Good product, easy to use but way too many steps to follow. must be easier methods.
Rating: 3.3

  • Application Area:flu and strep

"I've been using the product for about a year. It's easy to use but there are too many steps."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Fiat Family Health



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Well worth the money.
Rating: 5.0

  • Application Area:Analyze A1C

"This machine has allowed us to improve our quality, speed of lab results return and patient satisfaction."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Pediatric Group of Acadiana



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great results
Rating: 5.0

  • Application Area:Flu and strep

"It is easy to use, accurate, customer service is awesome, worth the money. It started out rough, but with proper training and instructions, it is very easy. They physician loves it. Very accountable."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Peterson Urgent Care



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
Great instrument and support....we have had issues though
Rating: 4.7

  • Application Area:Clinic point of care testing for Flu and Strep

"Other than the intermittent (3-5 month) Invalids between strep and flu the results are timely and easy to obtain. We have had to return 2 machines due to screen malfunctions but Alere has promptly sent replacements so that our operations have not been disrupted."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Family Care Partners



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Very Pleased
Rating: 4.3

  • Application Area:Strep DNA and Flu RNA testing

"We are still in the training curve, but clinical staff are catching on quickly. Only a few errors are being made weekly, and it is all user errors which I've used as educational moments. The machines run perfectly."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Wellness Institute of Texas



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great results. It makes our work flow so much smoother.
Rating: 4.7

  • Application Area:Analyze DNA for influenza or strep bacteria

"This product is fairly easy to use. The one down fall is that there are times when we do get invalid results multiple times. We are doing all of the steps correctly but still get invalids. I wish that the machine could inform us on what we are doing wrong and what can be done differently to not receive the invalid status."

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Brodstone Memorial Hospital



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
Great, Fast, Reliable Results that are easily attained!!
Rating: 4.7

  • Application Area:Influenza Testing

"We mad the switch from a kit test to the molecular test, mostly because of the new FDA requirements. However, since having the instrument in house, it is very reassuring to know that we are giving the providers a high quality result for the benefit of the patient. The on screen instructions are simple and easy to interpret. We have been contacted by the company to ensure that testing is going well, and our revenue hasn't gone down since the change."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Twin Lakes Regional Medical Center



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Sales force was awesome to work with, very friendly and helpful.
Rating: 4.7

  • Application Area:Setting up the in-service/training

"Working with Jill and Marvin ( and Jennifer with McKesson) was very easy. All three was helpful in providing information to order, in-service/training and also providing reimbursement codes/information."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: ETMC Cedar Creek Lake



  • Ease of use
    3 out of 5
    After sales service
    3 out of 5
    Value for money
    2 out of 5
Sometimes the cost of better technology is too high
Rating: 2.7

  • Application Area:Strep A Screening

"This methodology is expensive to test and in today's times the reimbursement is difficult to assess. The purpose of changing and upgrading to this molecular method was to keep up with the technological advancements, but it appears to place healthcare reimbursement further out of reach. The old system required a throat culture follow-up and this one states in the insert to do the same so if you follow the insert all you may have upgraded your technology, but you have essentially just increased the cost to the lab and the consumer."

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback. We understand the challenge of balancing quality of care and affordability. We will continue to work with our customers to deliver this balance.
  • Status:

    Reviewer

  • Member since: 2012

  • Organization: EAST CARROLL PARISH HOSPITAL



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great results. Easy to use. Very reliable and accurate.
Rating: 5.0

  • Application Area:Strep A, Influenza A B

"Product is easy to use. Very accurate and reliable. Have been catching False Negative from our Clinic using a Kit test. So very helpful, and the Physician are happy that we are using them."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Medical Assistant



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Fantastic results.
Rating: 5.0

  • Application Area:Strep and Flu

"Machine is very easy to use. Fast and accurate results."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Russell Regional Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
iAlere Review
Rating: 5.0

  • Application Area:General laboratory

"Reliable, easy to use, reproducible results. Operator friendly, simple easy follow on screen instructions."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Pharr Pediatric Clinic, P.A.



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Excellent, low maintenance, excellent customer service, best instrument ever
Rating: 5.0

  • Application Area:We are using it in a pediatric lab

"My doctor is very satisfied with the results of this instrument and its testing. He gets accurate results that help him treat his patients better."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: CMC



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
Good test, good reimbursement but machines keep breaking down frequently.
Rating: 4.3

  • Application Area:Medical office

"Good test but machine keeps breaking down. Good clinical information obtained quickly in office, on the spot."

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Reedsburg area Medical Center laboratory



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Small, accurate, fast, easy to use
Rating: 5.0

  • Application Area:Patient testing

"Instrument is very easy to use, with fast accurate reporting and no need to perform further testing. Rapid turnaround time is a great patient and provider satisfier. Differentiates between Flu A and Flu B which is very helpful for outbreak tracking."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Sauk Prairie Healthcare



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
It gives great results in an excellent time frame, and is easy to use!
Rating: 5.0

  • Application Area:Influenza and RSV testing

"This is literally one of the easiest analyzers to use. It walks you through it step by step and it's so easy that you wouldn't even need to be trained on it because it walks you through the process so well. Great turn around times, consumables are easy to use. Touch screen and programming is very intuitive."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: CMC



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    3 out of 5
Great product
Rating: 3.3

  • Application Area:influenza testing

"Overall good product. Easy to use, only improvement I would like to see is an audible beep at the end of each timed stage."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Calcasieu Urgent Care



  • Ease of use
    2 out of 5
    After sales service
    5 out of 5
    Value for money
    3 out of 5
Results good, decreased usage percentage from 50 \ 50 on rapid testing to 10 %
Rating: 3.3

  • Application Area:influenza testing in urgent care setting

"Results take a full 12 minutes, easy to use except for when transferring sample to test cartridge.... if not clicked properly error will show up after 12 minutes, many occurrences of this between all our clinics. Expense vs reimbursement was fair but patients that had cost rolled over to them b\c of deductible where not thrilled."

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Preferred Primary Care Physicians



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Accurate and Rapid Results. Treatment can be made before patient leaves the office.
Rating: 4.7

  • Application Area:Influenza and Strep testing

"Accurate and rapid results. The Physician can have a result and make a treatment decision before the patient leaves office. The machine is easy to use once staff is trained. The machine gives on screen images and walks the staff through the steps. Reimbursement for commercial insurances is good. Medicare usually covers cost of the test and Medicaid can be a bit low. The physicians care more about getting the correct treatment than losing a few dollars on Medicaid patients."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Gessler Clinic P.A.



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Alere I is a wonderful instrument
Rating: 5.0

  • Application Area:Analyze nasal swabs for Influenzae A and B

"This product is extremely easy to use. It provides quality results in a very short amount of time. A great plus considering it is a molecular assay"

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: KidsFirst Pediatrics



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
great tool with speedy in office results
Rating: 5.0

  • Application Area:Run influenza A/B screenings

"System very easy to use and to our knowledge is extremely accurate."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Montgomery General Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
After all Techs were comfortable with the procedure we have had no more invalids.
Rating: 4.7

  • Application Area:Flu A&B and Strep A

"We were looking for waived testing that was PCR for our FLU testing so we would be able to get a STAT Flu result that would be the same as the Biofire. Strep A was a given addition."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Our Lady of Fatima Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
The Alere i gets great reproducible results.
Rating: 5.0

  • Application Area:Using to test for influenza A and B

"All three instruments are reliable, easy to use, easy to maintain and we have had minimal errors considering the volume of testing performed during FLU season."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Lowell General Hospital



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    2 out of 5
Disappointed
Rating: 3.7

  • Application Area:Influenza Testing

"While the instrument works well when it is working, I've had repetitive issues with unresponsive touch screens, necessitating instrument replacement. This was problematic for workflow and service. Alere has been very supportive and responsive in helping deal with this issue."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Wayne Healthcare



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
Good instrument for reliable rapid Influenza A/B testing .
Rating: 3.7

  • Application Area:Alere i Influenza A/B for hospital based lab.

"We had issues with invalids using throat swabs. We currently use nasopharyngeal collection transported in viral transport media. There have been no issues since this change. The techs would rate the instrument a 7 out of 10. in terms of hands on time and ease of use."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: CNY Family Care



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great results / "Adequate" instrumentation
Rating: 5.0

  • Application Area:Influenza A and B Testing on patients

"The instrument is very easy to use and it walks you through the testing procedure. Training was excellent and customer support is also excellent. The only concern is that we have had to replace 7 instruments in the two years of our contract. Alere makes the process very easy; however, it is disconcerting to me as laboratorian as to their longevity in the field."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: CHOA



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    3 out of 5
Satisfied overall
Rating: 3.3

  • Application Area:Rapid Strep and flu testing

"It would be nice if there was a ding at the end of each step so an additional timer wasn't needed. analyzer is too quiet and if you get busy you can miss the next step. Also it would be great if all the flu parts could be room temperature. The screen tends to freeze up from time to time. We have had to send a few back for replacement, not sure how long they are supposed to last. "

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Union County Health Department



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Good analyzer and outstanding for CLIA waived
Rating: 5.0

  • Application Area:Clinical Lab

"Great analyzer. Out of rating between 1-10, with 10 being the most satisfying , I give it a 10"

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: McLaren Northern Michigan



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great instrument, takes the guess work out of patient care!
Rating: 5.0

  • Application Area:Analyze influenza and RSV DNA in patient samples

"As supervisor of microbiology, it is very important that I provide the best patient care for our hospital and surrounding area. The Alere I instrument has provided us a way to give accurate, timely results, in a convenient manner. We now have 3 instruments that we use around the clock!"

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Berkshire Medical Center



  • Ease of use
    5 out of 5
    After sales service
    2 out of 5
    Value for money
    5 out of 5
Invaluable tool
Rating: 4.0

  • Application Area:Point Of Care Urgent Care Center

"Value tool for patient satisfaction in this setting. Frees staff from call backs"

Review date: 31 Oct 2017 | Alere™ i Instrument

Manufacturer's Response

Thank you for your feedback.
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Surry County Health & Nut. Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great machine, easy to use
Rating: 5.0

  • Application Area:Strep test

"The machine is easy to use, it tells you step by step what to do and when to do it...... now some of our employees have tried to speed up the process at first and the machine would say results failed, but after talking with TECH support and sending in data, it all came back to rushing the machine..... so you have to take your time and do as machine says to get the right result in the end..... very user friendly I feel that the results are right on, and you don't have to worry about a false positive with this machine"

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2017

  • Organization: Mercy Youngstown



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Better results and easy to use
Rating: 5.0

  • Application Area:Laboratory- Hospital

"You achieve better results by using molecular technology. It is easy use and you get results in a timely matter."

Review date: 31 Oct 2017 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: NHRMC -MG



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    3 out of 5
Love the automation
Rating: 4.3

  • Application Area:Flu testing

"Love the automation of the instrument. Wish both parts of the flu were kept at room temp. Takes a lot of space in our small lab fridge."

Review date: 17 Aug 2016 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Premier Pediatrics



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Excellent product
Rating: 5.0

  • Application Area:Flu A/B- we use in pediatric clinic

"We had a few invalids but most of all great results."

Review date: 12 Aug 2016 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: CMC



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    3 out of 5
Great. Would buy again.
Rating: 3.7

  • Application Area:To check strep throat

"The machine is fast and efficient. We found it hassle-free."

Review date: 12 Aug 2016 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Vail Valley Medical Center



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    4 out of 5
Point of Care life saver!
Rating: 3.7

  • Application Area:Currently influenza testing; will be adding strep A

"Very easy for our point of care operators to use. physicians love the fast turnaround time and sensitivity/ specificity"

Review date: 12 Aug 2016 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Premier Care Pediatrics



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
We would recommend the product without hesitation.
Rating: 4.7

  • Application Area:Pediatric Office

"Results are quick and high quality. Use is quite easy, we had new staff come on that were trained but there was still a glitch. We contacted support. They were on the phone immediately, we forwarded documentation to them, their team conducted an investigation. Results were received within 2 hours of start of call initiation. Turned out to be user error with a simple fix. We have had no problems with reimbursement for it's use either. The company was great to work with."

Review date: 12 Aug 2016 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: The Purcell Clinic, P.A.



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Very easy to use. Love this machine.
Rating: 5.0

  • Application Area:Influenza precise testing

"The testing is self explanatory on the machine. It is incredibly easy to use. Results precise in 20 minutes. Love this machine during flu season when precision is a factor. I would definitely recommend to others. Machine is high quality and gives precise results."

Review date: 12 Aug 2016 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Windom Area Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Molecular is the way to go!
Rating: 5.0

  • Application Area:Strep and Flu testing

"This instrument is so easy to use. After learning the sensitivity and specificity I felt I could not go back to the traditional Strep testing I was using."

Review date: 12 Aug 2016 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Cayuga Medical Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
The Alere i is a user friendly device that works perfect in a point of care setting.
Rating: 5.0

  • Application Area:Point of care

"We removed Streptococcus reflect cultures by using this platform. We had 4.2% positive cultures that were negative on our previous strep antigen test, after implementing the Alere we have had no false positives. I really like how it prompts the user through the steps as well as it's fast turnaround time for a molecular result and its success rate of 0% false positives at our facility."

Review date: 11 Aug 2016 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: Family Medical Clinic of Western Oklahoma



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Excellent product
Rating: 4.7

  • Application Area:In family clinic setting with 3 PCP

"High quality results with machine. All products from this company are excellent."

Review date: 11 Aug 2016 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2016

  • Organization: fcer



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Love it a lot
Rating: 5.0

  • Application Area:Freestanding ER

"I love that it does not rely on eyesight to read test."

Review date: 29 Jul 2016 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Mercy Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
A very good value with high quality results!
Rating: 5.0

  • Application Area:Analyzing nasal swabs for influenza screen

"This is an extremely easy instrument to set up and run. The results are all read by the instrument to take out human error reading the pink lines associated with a lot of influenza kits. The sensitivities are excellent and surpass what we used before."

Review date: 08 Jan 2016 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Providence St Mary Medical Center Laboratory



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
I would recommend this analyzer to any STAT lab performing Rapid Flu or Strep A testing.
Rating: 4.7

  • Application Area:Clinical Laboratory Generalist

"This analyzer is almost impossible to run improperly. As a infrequent operator, I must check myself against the instructions each time I run a test, but the instructions are clear and the analyzer itself prompts each step. I am much more comfortable with the value of the results, knowing how much greater the sensitivity and specificity are for amplified probe testing."

Review date: 21 Dec 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: The Purcell Clinic, PA



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Precise results! Glad to have it in our lab!
Rating: 5.0

  • Application Area:Analyze and backup diagnosis of influenza A & B

"This product is so easy to use, it pretty much runs itself. The instructions are easy to follow and self explanatory. The after sales care was awesome. Our rep was knowledgeable, and cared about our concerns as a team. This machine will pay for itself many times over due to the precision in diagnosis and overall care of our patients."

Review date: 21 Dec 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: RSMS



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
High results
Rating: 4.7

  • Application Area:metabolite analysis

"High quality and reproductilby and ease of use. Service is excellent"

Review date: 21 Dec 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: New Hanover Medical Group



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
We are able to diagnose flu more accurately.
Rating: 4.3

  • Application Area:Molecular Flu Testing

"Easy to use, higher sensitivity, more comfortable for the patient, eliminates user variability, higher reimbursement."

Review date: 21 Dec 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Myrtue Medical Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great analyzer
Rating: 5.0

  • Application Area:Influenza testing

"This desktop analyzer uses a molecular methodology and is CLIA waived. The analyzer is free and all you have to due is purchase the tests. Great deal. The reimbursement is much better than traditional flu testing so it adds good revenue to the lab."

Review date: 21 Dec 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: TPMG



  • Ease of use
    1 out of 5
    After sales service
    3 out of 5
    Value for money
    2 out of 5
Chose not to use instrument after purchasing and training because of concerns with technical issues. Too many opportunities for errors and even contamination of workspace
Rating: 2.0

  • Application Area:clinical practice

"Training staff was very realistic about technique and precautions. We appreciated this tremendously. We had concerns with design issues that could cause significant issues and/or lost revenue if used by non lab trained staff."

Review date: 21 Dec 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Health Star Physicians



  • Ease of use
    3 out of 5
    After sales service
    3 out of 5
    Value for money
    2 out of 5
I do not recommend this product. Too many invalid test results.
Rating: 2.7

  • Application Area:Doctor's Office

"This product is great when it's not giving invalid results. The guidelines for not receiving invalid results are too extreme, especially for throat swabbing. Don't touch uvula, cheeks or tongue when swabbing throat. Also toothpaste, cough drops and other variables can cause invalid results. If you've ever swabbed a child's throat you will know how difficult this task is. If you receive and invalid test result, then you have to swab the patient again and run a different way and you can't charge a patient for an invalid test result. This costs the clinic money and makes the patient very angry. For flu swabbing there can not be any trace of blood on the swab, visible or microscopic. Our clinic has used 4 kits total of each test flu and strep and received a total of 18 invalid test results and there are still 10 tests left in the last flu kit to be used. 12 invalid flus and 4 invalid streps. We will finish using these kits only because they are so expensive."

Review date: 21 Dec 2015 | Alere™ i Instrument

Manufacturer's Response

“Thank you for taking the time to provide a review and we are sorry about the invalids you have experienced. We do have a procedure that can allow you to re-run a patient sample without having to collect an additional sample but apologies for any inconvenience. If there is anything we can do please let me know. KC McGrath (POC Molecular Product Manager) kc.mcgrath@alere.com”
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: The Kidz Docs



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    1 out of 5
Unfortunately this product was not a value for money for our practice
Rating: 2.7

  • Application Area:Influenza test

"The product was presented in a professional manner with a test period for determination of purchase of the product. Training and testing went well. We given the insurance codes with the assurance the companies were paying well. After using the product during the flu season first we noticed a 6% fail rate (test results given as failed or when opening the test packages they were damaged. Then we started receiving rejections from the insurance companies. When we informed the company we were told at that time that the 6% was normal and had an explanation for the rejects from the insurance. We were told at that time that we needed to look at every insurance before using this test to be sure that insurance company would pay. Over all we lost about $3000 . The company did offer more product to compensate but this would not have solved the problem because we would still have losses as we continued to use the product. Alere I was going to contact us at the start of this fl"

Review date: 21 Dec 2015 | Alere™ i Instrument

Manufacturer's Response

“Thank you for taking the time to provide your review of the Alere i platform. I am sorry you are still waiting for contact from someone within Alere this season. I can be reached at kc.mcgrath@alere.com and would be happy to discuss the recent updates to the software (including the addition of CLIA waived Strep A) There are many factors that go into determining reimbursement; additional information is available at www.codemap.com/alere.”
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: White Oak Family Physicians



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    2 out of 5
When it works, it's great.
Rating: 3.0

  • Application Area:Influenza testing

"We have the alere i in our family practice and 2 urgent cares. The urgent cares dislike them and the family practice has no issues with them. The urgent cares think they take too long and we get too many invalids."

Review date: 21 Dec 2015 | Alere™ i Instrument

Manufacturer's Response

“Thank you Ms. McCallum for taking time to review the Alere i and provide your feedback. We are sorry to hear that the urgent care is not happy with the results they are receiving with the Alere i platform. Please let me know if there is anything we can do to address the concerns voiced above or if I can be of any assistance. KC McGrath (POC Molecular Product Manager) kc.mcgrath@alere.com.”
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Akron Mercy Medical Services



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    1 out of 5
Terrible results, have resorted to not using the machine for diagnostic use.
Rating: 3.0

  • Application Area:Strictly for use of Influenza A and B diagnosing

"The quality of the machine we have used has been pretty low. For the year we have had it we have it we have had more invalids than actual feedback. We have asked for help and have been given advice on what could be going wrong and yet after making sure our process was being done correctly, we still continue to have too many invalid feedbacks. We are losing money on this machine."

Review date: 21 Dec 2015 | Alere™ i Instrument

Manufacturer's Response

“Ms. Anema, I am sorry to hear about the concerns you voiced regarding the quality of the machine. We work very hard to ensure thorough training and quality support to reduce as many invalids as possible. Please let us know if there is anything we can do in the future. KC McGrath (POC Molecular Product Manager) kc.mcgrath@alere.com”
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Mustang Urgent Care



  • Ease of use
    5 out of 5
    After sales service
    3 out of 5
    Value for money
    5 out of 5
I highly recommend this instrument!
Rating: 4.3

  • Application Area:Dna replication of influenza and strep bacteria

"This is a great product! We are able to rapidly diagnose patients with strep without waiting for a traditional culture, flu tests are highly accurate and allow for immediate treatment of patients while in clinic. I highly recommend!"

Review date: 15 Dec 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: University of Louisville Campus Health Services



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    3 out of 5
Fast and easy testing with step by step video instructions are extremely useful.
Rating: 4.3

  • Application Area:Alere i influenza A&B

"A much simpler way to test for influenza, as opposed to nasopharyngeal swabs, and washes. More accurate results, and ease of use. "

Review date: 24 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Redington Fairview General Hospital



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    3 out of 5
so far so good
Rating: 3.3

  • Application Area:influenzae a/b

"We have yet to put our new Alere i into use, but doing qc has been very easy. We begin validations soon and I am excited! "

Review date: 24 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Salem Regional Medical Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Would recommend to other laboratories.
Rating: 5.0

  • Application Area:Microbiology rapid flu testing

"Very easy to use and quick, had no problems training off shifts. The back up support, i.e. validation and training supplies were very helpful to get the test up and running before this flu season."

Review date: 24 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Mercy Health-Lakeshore Campus



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
Great machine
Rating: 4.0

  • Application Area:Influenza ID

"Nice to do a quick molecular test for influenza. trainer was very pleasant."

Review date: 24 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: MW Medical Associates.



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
great results. Truly love our service.
Rating: 5.0

  • Application Area:Testing blood and urine

"We get excellent results that we regular compare to hospital results. The product is easy to use and train others on. Appreciate our good service."

Review date: 24 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Community Medical Center



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    3 out of 5
Great instrument for quick test results without having to perform additional confirmation testing!
Rating: 4.0

  • Application Area:Performing Influenza A/B testing

"The machine is very easy to use as it lists step by step instructions as you perform the test. There is a learning curve in the beginning as a new operator it is easy to not press the sample transfer device into the receiver test area until the device is activated and thus an invalid test result are the consequences."

Review date: 24 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Columbia Basin Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Optimistic for future and for future FDA approval of additional tests, especially GC & Chlamydia.
Rating: 4.7

  • Application Area:Flu A & B testing

"Just installed. Not adequate time to evaluate. Seems intuitive for use."

Review date: 24 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Franklin Park Urgent Care Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Truly the best in providing quality healthcare.
Rating: 5.0

  • Application Area:Alere Flu and Strep Test

"We have started using the Alere Flu and Strep Tests. The representative that has helped in teaching how to use this product was excellent. I think we all have come to use this product first, even though we still have other products in the lab. It’s very accurate, the providers seem pleased with results. We have learnt a new procedure, and know we are providing something that is the best technology out there. "

Review date: 24 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Mena Regional Health System



  • Ease of use
    3 out of 5
    After sales service
    1 out of 5
    Value for money
    2 out of 5
Good method but poor throughput
Rating: 2.0

  • Application Area:Analyze specimens for influenza

"Great results but poor throughput for our clinic application."

Review date: 24 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Centegra Health System



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Nice instrument for single result testing
Rating: 5.0

  • Application Area:Testing Flu specimens

"The instrument is very easy to use and walks you through the testing process. We have multiple shifts of techs using the instrument, and after the initial training everyone was comfortable. We occasionally have some issues with an invalid specimen, and the Tech service line has been very helpful. Our cost per test is a good deal for a molecular instrument. "

Review date: 24 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: STPH



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
great instrument, would never want to go back to life without it
Rating: 5.0

  • Application Area:detect influenza virus a&b in nasal samples

"The instrument is very user friendly and so is the support staff. Results are reliable, and because of the methodology we no longer have to use a reference laboratory to back up our results."

Review date: 24 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Pedatric Partners



  • Ease of use
    2 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
Jury is still out due to lack of experience
Rating: 3.7

  • Application Area:look for evidence of influenza genetic material

"Haven't had a lot of use with it yet, only about 15 tests done. It does take a little longer to run as compared to other rapid flu tests, but should be more accurate and sensitive."

Review date: 24 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Edmond Pediatrics



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    2 out of 5
Still too early to determine if we will use long term based on cost and time associated with cost
Rating: 3.3

  • Application Area:Flu analysis

"Biggest complaint as a very busy pediatric clinic is the time the test takes and the cost of the testing components is excessive."

Review date: 20 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: CENTRAL INTERNAL MEDICINE



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    1 out of 5
Pleased with the instruments ease of use and TAT for results. Hard to warrant the cost per test in relation to insurance reimbursement especially blue cross policies where reimbursement does not even cover cost per test.
Rating: 3.7

  • Application Area:Influenza testing for internal medicine physician office lab

"See summary for specific likes and dislikes. This is our first year using the product and the cost is under critical review by our office manager."

Review date: 20 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Independence Medical Clinic



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great product and would recommend it to others.
Rating: 5.0

  • Application Area:rapid flu testing

"The product is easy to use and easy to teach others to use."

Review date: 20 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Guillermo I Rocha MD PA



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Very effective instrument. no complaints nor concerns. Great product!
Rating: 5.0

  • Application Area:Influenza ab testing

"The product is very easy to use and reliable we use this product for influenza a&b testing and it is a fantastic machine"

Review date: 20 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Just Kids Pediatrics



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Awesome valid test results
Rating: 5.0

  • Application Area:We use this product for strep and flu tests for our pediatric office

"It’s easy to use, just slow compared to previous test when multi-tasking ex. flu and rsv ran on 1 swab "

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: MedColumbus, LLC



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    1 out of 5
Easy to use and will be helpful. Hopefully we will be paid for the testing!
Rating: 3.3

  • Application Area:Influenza in office testing

"We were so excited to get our Alere I setup for in office influenza testing. The device walks you through the instructions, so although we had a trainer in to instruct us, it was pretty easy. It takes about 15 minutes. Unfortunately, when it was billed to Ohio Medicaid, they denied payment. The test is CLIA waived but apparently Ohio Medicaid has not updated their database and payment was denied saying that we do not have the proper CLIA certification. We were advised to wait and re-submit in a few weeks. It remains to be seen whether or not we are paid for the testing. "

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Tulsa pediatric urgent care



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
Think we will love it
Rating: 4.0

  • Application Area:Influenza testing

"Overall love the machine! Very handy for our peds clinic. Easy to use! Wish the components didn't require refrigeration as we have limited space is our only complaint. "

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Physicians Affiiated Care



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
Great instrument with great results!
Rating: 4.0

  • Application Area:Microbiology

"Alere I is a great instrument that brings much sensitivity to flu testing."

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Northwest Florida Community Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Better results - FAST!
Rating: 5.0

  • Application Area:Immunology Dept

"We are able to produce gold standard, quality results in the same amount of time it took us to produce a lesser quality result with a "rapid" kit based test."

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Vidant Medical Group



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Love using this instrument in my lab and with its ease of use even the nurses have been trained on how to use it.
Rating: 5.0

  • Application Area:Influenza A/B and Strep Testing

"I am a Lab Technician who has just recently started using the Alere-i in a Family Practice setting. I chose to try the Alere-i after using the Afinion AS100 in my lab. The Alere-i is very user friendly and cuts out any unneeded Treatment or Culture if results are Negative. I also like the closed system of disposal. The Alere family of products gets my stamp of approval."

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Schneck Medical Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Easy to use, better results.
Rating: 5.0

  • Application Area:Microbiology

"We are live using the Alere FLU test. We do a large volume during the flu season so we run 6 analyzers during the season. The training was simple and easy. The new collection requirements were very easy for our nurses to change. The testing on the analyzer is 2-step which could hold up a single 3rd shift person, but the incubation time is minimal. Test results are better compared to the other lateral flow test. Drawback is that the FLU kits are stored separately, one room temp and one refrigerated. The challenge is to make sure techs are using the correct corresponding kits. You will need lots of counter space for multiple analyzers. "

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Mercy Hospital



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
I really enjoy the ease of using this analyzer
Rating: 4.7

  • Application Area:Service of Alere

"This is an extremely easy analyzer to use. Each test follows directions right from the screen on the analyzer. There are double checks to be sure the correct test is being analyzed and step by step instructions."

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: FMC



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
The results are great and accurate.
Rating: 5.0

  • Application Area:laboratory

"The machine is very easy to use. The results are accurate."

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: BPN



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
cost effective
Rating: 5.0

  • Application Area:flu testing in an OB office

"Excellent service; did a great job of showing the office staff how to appropriately use the machine"

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: NNMG



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Just received the equipment on Friday, November 6, 2015. We have not used the machine for any patients yet.
Rating: 5.0

  • Application Area:Laboratory

"Just received the equipment on Friday, November 6, 2015. We have not used the machine for any patients yet."

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Asante Three Rivers Medical Center



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
Love the significantly decreased TAT over current method.
Rating: 4.3

  • Application Area:Hospital laboratory testing

"The product comes in an easy to use format with little sample preparation. The instrument footprint is small and has a quick turnaround time compared to the current methodology. The after sales care is minimal as all transactions are strictly email or phone service. If analyzer has issues, it is shipped to manufacturer. The cost is comparable to the current method, but will decrease turnaround time significantly and reduce time to treatment considerably. "

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Chapel HillPediatrics



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
great technology!
Rating: 4.0

  • Application Area:rapid flu a/b test

"We have been pleased with our purchase. The machine is very user friendly with pictures prompts on the screen. The MDs feel that the results are accurate. We have had good customer service from day one. We would highly recommend this to all other office labs."

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Advanced Reviewer

  • Member since: 2015

  • Organization: Family Health Care Morningside Clinic



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    5 out of 5
We are happy with it so far.
Rating: 4.7

  • Application Area:Alere i influenza

"So, far comparisons are excellent. The flu season is not in full power yet so cannot speak to how it will perform in the heat of the season. The Alere i is easy to use and maintain."

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Memorial Hospital of Sweetwater County



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Love the user-friendly menus on the screen and added sensitivity of the testing
Rating: 5.0

  • Application Area:Strep A and Influenza testing

"We have already had some samples that were negative on EIA screening but the added sensitivity detected a positive result."

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Our Lady of Fatima Hospital



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Nice test.
Rating: 4.3

  • Application Area:hospital lab

"Takes a few minutes longer than lateral flow tests but the better sensitivity/specificity more than make up for that. Have not had any invalid results yet (which put you in a little bit of a limbo land as to what to do next - retest with another method or recollect, neither very practical options). About the only problem trainees had getting used to was clicking the transfer device hard enough to make the button go up and down."

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Studebaker Family Practice



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Perfect fit for a family physician office.
Rating: 5.0

  • Application Area:Analyze Hemoglobin A1c in blood samples

"The instrument is very reliable and easy to use. We have only had a rare cartridge error. We did a study with our reference lab and results were very good. We have had 2 samples that read "too high" on the Alere i and they both came back as over 15.0 from the lab. "

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: John T Mather Memorial Hospital



  • Ease of use
    5 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
Easy operation and rapid results
Rating: 4.3

  • Application Area:Flu testing

"Very easy to use and with rapid TAT of test results."

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Towner County Medical Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Step by step instructions, reliable results, higher reimbursement.
Rating: 5.0

  • Application Area:Analyze samples for Influenza A&B, other tests coming out in the future.

"The Alere i has on screen step by step instructions, which are very easy to follow. The testing is waived, allowing me to train our nurses to run the test when lab is on call rather than in the building. The training materials have been very helpful and are easily understood by non-lab users. The startup items allow plenty of practice prior to patient testing. Prior to starting patient testing, we performed the Viral panel, the Alere i gave expected results while the Binax Now influenza tests did not even pick up the Influenza. With the change in methodology, we are able to charge a different CPT code and reimbursement is much higher. Support before, during and after purchase is awesome. "

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: University of Toledo Medical Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great Instrument
Rating: 5.0

  • Application Area:Clinical Microbiology Department

"Nasal swabs less traumatic to patient. On screen directions very helpful. Increase accuracy."

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Mustang Urgent Care



  • Ease of use
    5 out of 5
    After sales service
    3 out of 5
    Value for money
    4 out of 5
This has been a great asset to our practice....I highly recommend it.
Rating: 4.0

  • Application Area:Rapid detection of influenza A & B and/or Strep A

"This product is fairly easy to use. The nature of the testing has allowed our organization to significantly reduce the amount of outside lab cultures we need to perform which is a better benefit for our patients. It is expensive to run a quality control test on each shipment - so I have started to order more test kits per shipment to reduce the number of QC tests needed. The influenza test kits have a component that must be refrigerated, so if space is a problem, you may want to consider that as well. I also really like that the strep tests will generate a positive result earlier than the entire 8-minute run cycle, which is a real time saver when multiple patients need testing. "

Review date: 19 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Bethel Family Medicine



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
So much more reliable than the old rapid test
Rating: 5.0

  • Application Area:POL Family practice

"Easy to use and clear instructions. Have had several new hires since implemented and no problems."

Review date: 18 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Myrtue Medical Center



  • Ease of use
    4 out of 5
    After sales service
    4 out of 5
    Value for money
    4 out of 5
Good analyzer
Rating: 4.0

  • Application Area:Influenza testing

"I really like the fact that it is a molecular methodology but still CLIA waived. Simple to use."

Review date: 17 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Primecare Family Clinic



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Accurate results! We are thrilled with this product!
Rating: 5.0

  • Application Area:Flu Testing

"The training was wonderful! We were given the opportunity to train our entire staff on this product and it was wonderful! Very much ready for flu season! "

Review date: 17 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Central Illinois Allergy and Respiratory



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Amazing instrument, very easy to use.
Rating: 5.0

  • Application Area:Flu and Strep testing

"The instrument is very easy to use and is highly accurate. Reimbursement is awesome. Alere rep was quickly set the machine up and was easy to contact when the lab had questions. "

Review date: 17 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Aria Health



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
Easy to use and easy to dispose of used cartridges.
Rating: 4.7

  • Application Area:Urgent Care Center

"We are going to start using the strep and flu next month, when our urgent care centers open, so I am basing this on the training. I love the ease of use and also the ability to dispose of the used cartridge in regular trash. It is wonderful that we can use PCR technology in such an easy fashion. "

Review date: 17 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: STAR VALLEY MEDICAL CENTER



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
If you are looking for a good rapid PCR, give it a try.
Rating: 4.7

  • Application Area:Rapid PCR for Flu and Strep A

"Significantly better results when compared to rapid EIA tests and done in about the same time. Other conventional PCR takes 1-2 hours, great application for ER and clinic use. There are several other tests in the works that should make this little analyzer a great asset."

Review date: 17 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Methodist McKinney Hospital



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
Great results!
Rating: 5.0

  • Application Area:Perform Influenza Testing in Emergency Department

"We have a wonderful sales rep. The equipment is easy to use and provides reliable results - and decreases "false negatives" for better patient care."

Review date: 17 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: White River Medical Center



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
We like the testing platform. It is more expensive but the results are more sensitive and the reimbursement makes up for added cost.
Rating: 4.7

  • Application Area:Using in main lab and all our out clinic sites.

"Very user friendly. Good onsite training. Was unaware that part of the flu kit has to be refrigerated. "

Review date: 17 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Family Health Care of Siouxland



  • Ease of use
    5 out of 5
    After sales service
    5 out of 5
    Value for money
    5 out of 5
We love it and wouldn't go back.
Rating: 5.0

  • Application Area:Influenza testing in clinical laboratory

"More accurate results than any test system we've used in the past. Very easy to use with a step by step video each run, makes it hard for new users to make mistakes. Nasal collection over Naso-pharyngeal = VERY happy patients!"

Review date: 17 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: schryver medical



  • Ease of use
    4 out of 5
    After sales service
    3 out of 5
    Value for money
    5 out of 5
We went with another vendor because the test menu is still small and we could not use viral transport media.
Rating: 4.0

  • Application Area:Influenza A and B

"The Alere I Influenza is an easy, reliable, and inexpensive assay. The software is very user friendly and intuitive. "

Review date: 17 Nov 2015 | Alere™ i Instrument
  • Status:

    Reviewer

  • Member since: 2015

  • Organization: Prospect Chartercare SJHSRI, LLC



  • Ease of use
    4 out of 5
    After sales service
    5 out of 5
    Value for money
    4 out of 5
High Value Add for Lab
Rating: 4.3

  • Application Area:Clinical Hospital Lab

"Alere i offers vastly improved sens/spec for a critical test to diagnose Flu."

Review date: 17 Nov 2015 | Alere™ i Instrument

Alere™ i is a rapid, instrument-based, isothermal system for the qualitative detection of infectious diseases. Our unique Alere™ i isothermal nucleic acid amplification technology provides molecular results in just minutes, allowing you to make effective clinical decisions sooner.

Alere™ i is significantly faster than other molecular methods and more accurate than conventional rapid testing.

 

Available Tests:

Alere i™ Influenza A&B delivers molecular flu results in less than 15 minutes on our unique Alere™ i platform. Rapid diagnostic tests with increased sensitivity are essential for the reliable detection of influenza A and B and enable immediate, effective treatment decisions.

Alere i™ Strep A provides molecular results in 8 minutes or less on the unique Alere™ i platform; allowing you to confidently test, and with a positive result, treat during the patient’s visit. The Strep A Molecular Test Now CLIA-Waived.

Alere™ i RSV delivers molecular RSV results in 13 minutes or less on our unique Alere™ i platform. Traditional laboratory methods and rapid antigen testing for RSV diagnosis have considerable shortcomings in terms of turnaround time or performance.1,2 Alere™ i RSV detects 25% more true positives than Rapid Antigen Detection Tests (RADTs)3,4 and allows you to make real-time clinical decisions which impact patient care.

 

Features & Benefits:

  • Easy to use with only minimal training requirements
  • Large visual touchscreen displays results, eliminating transcription errors and the need for printing
  • Small footprint saves you bench space and can be used in any healthcare setting
  • Offers exceptional performance
  • Eliminates interpretation and transcription errors
  • Gives you the confidence to make clinical decisions sooner
  • Facilitates effective patient management
  • Enables prompt initiation of infection control measures
  • Aids targeted antiviral therapy and Antimicrobial Stewardship
  • Reliable near-patient testing reduces overall healthcare costs

Product Overview

Alere™ i Instrument by Alere Inc product image

Alere™ i Instrument

Manufacturer Alere Inc  |  Available Worldwide

4.4 / 5.0 | 202 reviews