The Agilent 7700e ICP-MS is a new addition to the 7700 Series. With a simplified user interface and standardized hardware configuration, it provides a cost-effective solution for many every-day, routine applications where a high degree of automation is required. Designed for ease-of-use, the 7700e includes the ORS3 with helium (He) cell gas line, and new "core" MassHunter software functionality. Even novice operators will quickly be producing reliable and consistent results using features such as Expert Pre-Set Methods, including application-specific methods, and powerful context sensitive help. An upgrade path ensures that the 7700e can address more advanced applications, should lab requirements change in the future.
"Software is unstable and sometimes hangs with several unresolved bugs. Edwards Turbo pump broke down after half a year. Replaced under warranty but there was a long downtime due to slow customer support of Agilent in South America. Now after one and a half year of operation, the spray chamber cooling failed. We also had a leak in the argon tubing inside of the instrument without reason. Would be a very good instrument if the manufacturer would improve material, software and (outside US) support quality."
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