916 Ti-Touch Compact Titrator for Routine Analysis by Metrohm AG

"1. Easy to use 2. Value for Money 3. great aftermarket support"

"This instrument works great. I bought this instrument in 2015 and the results are still very accurate. the price is quite expensive compared to the same instrument with other brands. but comparable to the performance and quality. This instrument is always calibrated by Metrohm Indonesia every year to support its performance. until now, the instrument is still working well and really supports the performance of my laboratory."

"The application is easy to understand, Very helpful in carrying out tests, The tool is easy to use and the tool is reliable, the thing that I don't like is Special maintenance is required for dosing units / glass cylinders, if not properly maintained there will be a leak which will cause the Dosino 800 main board to burn."

"The titrator has been easy to use and calibrate, the Adelaide team has been excellent with calibration and programming for a number of student projects. Would recommend to anyone wanting to do automatic titrations."

"We use two 916 Ti Touch titrators in our laboratory, to support the plant with a daily production of Ca. 130 ton, of a product. That is to say, our laboratory is a high sample throughput laboratory type of environment. Our two plants are a batch process and the operators are required to take a sample after each 25-30 minutes, to check the strength of the product 24/7, of 365 days. We have experienced little to none challenges with Metrohm titrators. This would imply that the 916 Ti touch titrators are fit-for-purpose, well-oiled machines, easy to operate and robust for hectic environments such as ours. We only run a daily verification test on pH titrodes. We also ensure that the annual services (as a preventative maintenance) is done. We hardly change the components i.e. titrodes and tubing."

"The 916 we have with the autotitrator. It is very easy to use and has very repeatable results. Troubleshooting is relatively easy and if there is any issue the technician is always at hand and ready to help. Metrohm is a reliable brand and have recently trialed the Y15 with great results."

"The instrument is very robust, easy to use. Loaded Methods are accessible at the touch of a button. Since we purchased the instrument around 2016, we have never experienced breakdowns despite the high volumes of samples that are analysed on the instrument. The after-sale service is phenomenal from Metrohm Staff including the Service Engineers."

"The auto titrator is very easy to use. As an experienced user, I have trained many lab techs on it, and minimal training is required to teach people how to use it. It quickly gives us repeatable and reliable results. Doing these tests manually is time-consuming, and the auto titrator greatly reduces our time spent analyzing these parameters. The after-sales care technician is extremely helpful, and we've been very satisfied with this machine."

"The device is very user-friendly; alerts for errors and documents all information required for testing. Minimal malfunctions and in the few cases where a malfunction occurs, excellent service is provided by Dr. Golik."

"The 916 Ti-Touch gives us quick results that are accurate and repeatable. It saves us a great deal of time (and money) by not having to run pH’s and titrate the acidity manually. It is very user friendly and is very reliable. We’re extremely happy with this machine."

"Went from an 877 Auto titrator to the 916, having the results saved directly to USB instead of being printed is a great feature. The touch screen instead of buttons is also a great feature as the buttons on the 877 used to get stuck. The only negative difference between the two is no audial alarm once sample titration is complete as we work in different rooms the alarm used to be helpful. Aftercare is great if I ever have a problem the staff are always quick to respond and extremely helpful and have a personal touch by remembering the names of their clients."

"The instrument is well designed for our product (soft cheese), the mixing propeller prepares the sample prior to titrating, easy to replenish solutions and long lasting parts. MSA's conducted on site and have achieved acceptable repeatable results. Great friendly people with experience and knowledge, after care service and follow-up any question at any time."

"High quality reproducible results, easy to run multiple samples at once. Great support when we need it especially when night shift doesn't take care of the machine we are able to get the equipment back working quickly."

"Very fast, effective and efficient analysis method, where we obtain reliable results from the determinations we make"

"The demo unit was provided in a timely manner. The method installation was done prior to the shipment. Interface is very easy to navigate."

"This instrument is very easy to use, one touch analysis. We get reproducible results and the results are effective as they save us doing manual titrations. We also have other Metrohm products and they have been easy to contact when issues have occurred."

"We found accurate results with our product and service support was satisfactory."

"The titration equipment fully meets the standards of my company and offers reliable results in addition to the easy configuration and management of the system, which is why I have purchased an additional one."

"The 960 Ti-Touch is ease to use and so practical. It has been possible to reduce time spent on analysis. It is a useful instrument."

"Due to the possibility of writing your own programs which are available from the start menu with just one click the device is really easy to use."

"Titrino 916 touch is very easy to handle, with good quality. There is only pros. Price for the quality is very good. We have a lot of workers who work with it and they are very happy with the it. The thing I like the most is the easy changing of the different liquids. New applications are done in 20 minutes and ready to use."

"Great service technicians, excellent service."

"The Ti-Touch is very effective for the application we use it for. It allows for the quick and easy analysis of Kappa number in our kraft pulp of cooked eucalyptus woodchips. The results we get are reproducible and if the results are out of tolerance we can retest with ease. Our machine has not had much after sales care as the manager does not think it is as necessary with the degree of resolution not having to be very high. The Metrohm territory manager suggested getting it serviced, and we will consider this. Concerning value for money, it would definitely be worth it just for the time that it saves. Also, the limit of human error allows for more accurate results."

"The titrator is very easy to use. The installation and training from Metrohm was professional and helpful easing our transition from the old machine to the new ones."

"I achieve very repeatable results with this machine. The only maintenance needed is the electrode through calibration and KCI top-ups. It is a very reliable machine and performs consistently. The yearly maintenance can be pricey, so allowance needs to be made for this. The maintenance serviceman is pleasant to deal with and very helpful."

"Very easy to use with simple instructions displayed on the screen. The sales representative who came to install the equipment was very helpful and easy to call with questions at any time. No issues with the equipment or service provided. "

"Equipment fully reliable, robust and easy to use. The Ti-Touch is simple but complies with all requirements for a reliable analysis."

"Very useful device. Usability is very straight forward and adjustments on sensitivity and volume dosage levels are more than adequate. Never had a fault after two years and calibration is still correct. Neat and tidy design makes it sleek and avoids taking up large lab space."